Banning and Moderation
Settings for Visitor Posts and Comments
If you're an admin of a Page, you can block certain words from appearing on your Page and turn on the profanity filter.
Blocking Words
When people include a word you've blocked in a post or comment on your Page, it won't appear on your Page. To block words:
  1. Click Settings at the top of your Page.
  2. From General, click Page Moderation.
  3. Type the words you want to block, separated by commas. You'll need to add both the singular and plural forms of the word you want to block.
  4. Click Save Changes.
You can unhide comments that contain blocked words by going to the comment and clicking Unhide.
Profanity Filter
You can block different degrees of profanity from appearing on your Page. We determine what to block by using the most commonly reported words and phrases marked offensive by the community. To turn on the profanity filter:
  1. Click Settings at the top of your Page.
  2. From General, click Profanity Filter.
  3. Select Medium or Strong.
  4. Click Save Changes.
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When you see Most Relevant above the comments in a Page post, it means that you're more likely to see comments that are relevant to you. This means that you're more likely to see the following at the top:
This personalized order is only available for comments on Page posts. If a Page admin has turned off comment ranking for their Page, the Page will display comments chronologically by default.
Change the Order Of Comments on a Post
You can change the order that you see comments on a Page post as a Page admin or visitor. This only affects how you see comments, not other people. Keep in mind that Pages may have different comment ordering options, and changing the order of comments isn't permanent.
To change the order of comments, click the current comment ordering option in the bottom left of the Page post (example: New, Oldest, All Comments, Most Relevant), and then select a new option:
  • New to show all comments, with the newest comments first.
  • Oldest to show all comments, with the oldest comments first.
  • All Comments to show all comments, including potential spam. The most relevant comments will appear first.
  • Most Relevant to show friends’ comments and the most engaging comments first.
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Pages are a way for businesses, brands and public figures to connect with their fans on Facebook. Learn more about the difference between a profile and a Page.
Only Page admins can edit this feature.
To stop other people from publishing photos and videos on your Page's timeline:
  1. Click Settings at the top of your Page.
  2. From General, click Visitor Posts.
  3. Select Allow visitors to the Page to publish posts, and then click to uncheck the box next to Allow photo and video posts.
  4. Click Save Changes.
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The article below is for people who manage a Page. If you have a personal profile, learn more about how you can stop people from posting on your timeline.
You'll need to be an admin to control what visitors can post on your Page. If you allow visitors to publish on your Page, their posts can appear in the Visitor Posts section after you click Posts on the left side of your Page. If you allow photo and video posts, posts by others can also appear in the Photos and Videos sections of your Page.
To control what visitors can post on your Page:
  1. Click Settings at the top of your Page.
  2. From General, click Visitor Posts.
  3. Select Allow visitors to the Page to publish posts or Disable posts by other people on the Page. If you allow visitors to publish posts, you can choose to:
    • Allow photo and video posts
    • Review posts by other people before they're published to the Page
  4. Click Save Changes.
If you choose to review posts, posts by others will be hidden from your Page by default. To approve a post, go to the Posts by Others section of your Page's activity log, clicknext to the post and select Allowed on Page.
Here are some other things you can do to control what visitors post on your Page:
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Pages are a way for businesses, brands and public figures to connect with their fans on Facebook. Learn more about the difference between a profile and a Page.
To allow other people to tag photos and videos published by your Page, you'll need to be an admin. If you're an admin:
  1. Click Settings at the top of your Page.
  2. From General, click Tagging Ability.
  3. Click to check the box next to Allow others to tag photos and video published by [Page name].
  4. Click Save Changes.
Photos your Page is tagged in are visible to:
If you've allowed visitors to publish photo and video posts to your Page, tagged photos and videos of your Page can appear in the Photos and Videos sections below your Page's cover photo.
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To stop allowing other people or Pages to tag your Page in their photos and videos or mention your Page in their posts and comments, you'll need to be an admin. If you're an admin:
  1. Click Settings at the top of your Page.
  2. From General, click Others Tagging this Page.
  3. Click to uncheck the box next to Allow people and other Pages to tag [Page name].
  4. Click Save Changes.
In addition to Pages, you can also report or remove tags for your personal profile.
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Manage Comments
When you hide a comment from a post on your Page, the comment will only be visible to the person who wrote it and their friends. When you delete a comment from a post on your Page, the comment will be permanently removed from the post.
To hide a comment from a post on your Page:
  1. Hover over the comment.
  2. Click and select Hide Comment.
To delete a comment from a post on your Page:
  1. Hover over the comment.
  2. Click and select Hide Comment.
  3. Click Delete.
After you hide a comment, you also can ban the person or Page or report the comment if it doesn't follow the Facebook Community Standards.
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If you're an admin, editor or moderator, you can reply to comments on your Page's posts publicly or in a private message. When you reply with a private message, anyone can see that your Page has responded privately below the comment.
To reply to a comment publicly:
  1. Click Reply below the comment
  2. Add your reply and press the Enter key
To reply to a comment in a private message:
  1. Click Message below the comment
  2. Enter your message and click Send
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Ban or Remove Someone
We recommend banning people who continually publish spam on your Page. You can choose to unban them at any time. When you ban someone from your Page, they'll still be able to share content from your Page to other places on Facebook, but they'll no longer be able to publish to your Page, like or comment on your Page's posts, message your Page or like your Page.
You may also remove someone who likes your Page. When you remove someone from your Page, they'll no longer like it. This is a good option for people you don't want following your Page's posts in their News Feeds or the News Feeds of their friends. However, Pages are public spaces and people you've removed can choose to like your Page again.

Ban Someone
There are several ways to ban a person or another Page from your Page.
From your Page's settings:
  1. Click Settings at the top of your Page.
  2. Click People and Other Pages in the left column.
  3. Search for the person or click to check the box next to the name of the person you want to ban.
  4. Click and select Ban From Page.
  5. Click Confirm.
From a post on your Page or a post your Page has been mentioned in:
  1. Click Posts in the left column of your Page.
  2. Click Visitor Posts on the right side of your Page.
  3. Click in the top right of the post by the person or Page you want to ban.
  4. Select Ban From Page and click Confirm.
From your Page's inbox:
  1. Click Inbox at the top of your Page.
  2. Click the message on the left from the person you want to ban.
  3. Click in the top right and select Ban From Page.
  4. Click Confirm.

Unban Someone
There are several ways to unban a person or another Page from your Page.
From your Page's settings:
  1. Click Settings at the top of your Page.
  2. Click People and Other Pages in the left column.
  3. Click People Who Like This Page and select Banned People and Pages.
  4. Click to check the box next to the name of the person you want to unban.
  5. Click and select Unban From Page.
  6. Click Confirm.
From your Page's inbox:
  1. Click Inbox at the top of your Page.
  2. Click the message on the left from the person you want to unban.
  3. Click in the top right and select Remove ban from Page.
  4. Click Confirm.
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To view the people banned from your Page:
  1. Click Settings at the top of your Page
  2. Click People and Other Pages in the left column
  3. Click People Who Like This Page at the top and select Banned People and Pages
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When you remove someone who likes your Page, they'll no longer like it. Keep in mind that Pages are public spaces, and people you've removed can choose to like your Page again.
You may also ban someone from your Page. When you ban someone from your Page, they'll no longer like it. People you ban will still be able to share content from your Page to other places on Facebook, but they'll no longer be able to publish to your Page, like or comment on your Page's posts, message your Page or like your Page. We recommend banning people who continually publish spam on your Page.
To remove someone who likes your Page:
  1. Click Settings at the top of your Page
  2. Click People and Other Pages in the left column
  3. Click to check the box next to the person you want to remove
  4. Click and select Remove From Page Likes
  5. Click Confirm
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You can tag other Pages in your Page’s photos and videos if the Page has allowed others to tag it. You can tag people in your Page’s photos and videos if they’ve liked your Page and are at least 18 years old.
To tag other people or Pages in a photo:
  1. Go to your Page and click the photo you want to tag.
  2. Click Tag Photo on the right.
  3. Click the person or Page in the photo.
  4. Begin typing the person's or Page's name, then select them from the list that appears.
  5. Click Done Tagging on the right.
To tag other people or Pages in a video:
  1. Click Publishing Tools at the top of your Page.
  2. Click Video Library on the left.
  3. Hover over the video you want to tag, then click .
  4. Below Describe your video..., click .
  5. Begin typing the person's or Page's name, then select them from the list that appears.
  6. Click Save.
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