- Make sure no one else is logged into Facebook on your computer
- To log someone else out, click at the top right of your Facebook homepage and select Log Out
- Go to the top of www.facebook.com and enter one of the following:
- Email address: You can log in with any email address that's listed on your Facebook account
- Username: You can also log in with your username
- Phone number: If you have a mobile phone number confirmed on your account you can enter it here (skip the zeros before the country code and any symbols)
- Enter your password
- Click Log In
If you're having trouble logging into your Facebook account, you can:
- Use the email you signed up with, your username or your mobile phone number in the Email or Phone box to identify your account
- Reset your password
- Check out our login troubleshooting tips
If you're still having trouble, we can help you recover your account.
To add or remove an email from your account:
- Click in the top right corner of Facebook and select Settings.
- Click Contact in the General tab.
- Click Add another email or mobile number to add a new email to your account. Click Remove to delete an email from your account instead.
- Click Add or Save Changes.
You will need to re-enter your Facebook password and click Submit before a new email is added to your account.
We'll send you a confirmation email when you add a new email to your account. Click the link in that email to confirm that you want this email added to your Facebook account.
You can reactivate your account at any time by logging back into Facebook or when you use your Facebook account to log in somewhere else.
Remember that you'll need to have access to the email you use to log in to reactivate your account. If you can't remember your password, you can request a new password. Learn more about how to reactivate your account if you can't access the email associated with it.
If you're having trouble logging in with your mobile number, try again following these tips:
- Make sure to enter your entire mobile phone number, including the country code
- Leave out any extra zeros, plus signs (+) or other special characters
If you signed up for Facebook on your mobile phone, you can use your mobile phone number to log in on any device. If you still can't log in or forgot your password, you can request a new password.
I lost access to the email address I use for Facebook
I can’t reset my password because I can't access the email address or phone number listed on my account.
You may be able to get back into your Facebook account by answering a security question, using an alternate email address listed on your account or getting help from friends. Keep in mind that you'll only see these options if you set them up.
To see if you have these options:
- Go to the Facebook login page and click Forgot your account? or Can't login? in the top right.
- Fill out the form to identify your account.
- Select I forgot my account on the next page if prompted.
- Look at the list of email addresses listed on your account. If you don't have access to any of these, click No longer have access to these?
- Follow the instructions provided to answer your security question or get help from friends, if you see these options, or contact your email service provider.
Once you get back into your account you can change your login email address at any time from your account settings.
Try Guided Help
Our guided help tool can walk you through the steps to resolve your issue.Get Started
If you think your account has been hacked or taken over, you should visit this page to secure your account. We'll ask you to change your password and review recent login activity.
Your account may have been hacked if you notice:
- Your email or password have changed
- Your name or birthday have changed
- Friend requests have been sent to people you don't know
- Messages have been sent that you didn't write
- Posts have been made that you didn't create
You can also review these tools and tips to help keep your account safe. You may also want to learn how to protect yourself against malicious software that can potentially compromise your account.
Note: If the email associated with your Facebook account has changed, you can reverse this. When an email is changed, we send a message to the previous email account with a special link. You can click this link to reverse the email change and secure your account.
I get an error message when I try to log in
If you see an error message saying "Incorrect Password" and you're sure you entered the right password:
- Make sure that your caps lock key is turned off and try again.
- Reset your password.
- Try upgrading your browser or using a different web browser (like Firefox or Internet Explorer).
If you're still having trouble getting into your account, check out our login troubleshooting tips.
If you see one of these error messages when you try to reset your password, please try these steps:
- Invalid Code: Copy the full numeric code from the email you received and paste it into the space that says Enter code.
- Invalid Link: Copy the full link from the email you received and paste it into your browser's search bar.
If you're still seeing an error message, follow the link below to reset your password.
Maintaining access to your account
If you ever forget your password, you'll want to be prepared ahead of time with a way to get back in to your Facebook account without it. You can use one of several recovery options to prevent getting locked out of your account in the future:
- Have an up to date way for us to contact you. We'll be able to send you a confirmation code to reset your password from a trusted email or mobile phone number. Please make sure you're the only person who can access the email addresses and mobile phone numbers listed on your Facebook account.
- Add another email or mobile phone number to your account in case your original contact method is compromised. Make sure no one else has access to any emails associated with your Facebook and that your email password is different from your Facebook account password.
- Choose friends to be your trusted contacts who you can call if you ever need to get back into your account
- Use your authentic name and date of birth on your Facebook account so we can find your profile if you ever lose access to it.
Why do I see an ad in my homepage about increasing my account protection? Is this really from Facebook?
Yes. This ad is from Facebook. We want to make sure you don't get locked out of your account so we've put together a tool to help you check the security of your account and update your info.
We recommend that you add other contact info to your account (ex: another email or mobile phone number) so we can contact you if you ever lose access to your main email. Note that we may ask you to re-enter your password when updating sensitive account info. Get started.