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    Search results for "insights"

    FAQs (50)
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    Community Questions (47)
  • Page Insights
    Pages » Managing a Page » Pages Basics
    Insights provide information about your Page's performance and are available after at least 30 people like your Page.
  • What is the Insights API?
    Apps, Games & Game Payments » Platform & Developer Support » Developer Support
    The Insights API allows Facebook Platform developers to access the underlying data that is presented on the Insights Dashboard.
  • What are Insights for Platform Websites?
    Apps, Games & Game Payments » Platform & Developer Support » Developer Support
    Facebook Insights aggregates information on the sharing and engagement of website links spread throughout Facebook. Website owners can see information for URLs from their domains through the Insights Dashboard.
  • Why is the number of Page Likes different in Page Insights than Audience Insights?
    Facebook Ads » Audiences » Audience Insights
    The number you see in Audience Insights is based on the number of people that are connected to your Page that have logged-in to Facebook in the past month, while the number of people you see in Page Insights is based on the total number of people who like your Page.
  • How often is the data in my Audience Insights updated?
    Facebook Ads » Audiences » Audience Insights
    The data that you'll use to learn about an audience in Audience Insights is generally updated daily, so your audience will be based on data from the previous day.
  • What metrics are available through the Insights API?
    Apps, Games & Game Payments » Platform & Developer Support » Developer Support
    The Insights Dashboard provides only a selection of data recorded for your Page or Platform application or website. A full list of metrics is available on the Insights FQL table or through the Open Graph API.
  • How big does my Custom Audience need to be to use with Audience Insights?
    Facebook Ads » Audiences » Audience Insights
    Your Custom Audience needs to have at least 1,000 monthly-active people in it to view it in Audience Insights.
  • How do I edit an audience I already saved with Audience Insights?
    Facebook Ads » Audiences » Audience Insights
    You can edit an audience you already saved with Audience Insights by opening the audience in Audience Insights and using the filters.
  • Where can I find Page Insights?
    Pages » Managing a Page » Page Insights » Getting Started & General Page Metrics
    To see your Page Insights, go to your Page.
  • What timezone is used to calculate the data for Page Insights?
    Pages » Managing a Page » Page Insights » Getting Started & General Page Metrics
    Pacific Standard Time (PST) is used to calculate the data for Page Insights.
  • How should I use Audience Insights?
    Facebook Ads » Audiences » Audience Insights
    Audience Insights lets you learn about your target audience on Facebook so you can create more relevant content for them.
  • What's the difference between Apps and Pages on the Insights Dashboard?
    Apps, Games & Game Payments » Platform & Developer Support » Developer Support
    "The Insights Dashboard shows statistics about your Apps or Pages on Facebook. Here's how they differ.
  • Why don't I see insights for my Page?
    Pages » Managing a Page » Page Insights » Getting Started & General Page Metrics
    Page Insights are available after at least 30 people like your Page. Please keep in mind that it can sometimes take several hours for insights to become available after 30 people have liked your Page.
  • How do I see Insights for my website?
    Apps, Games & Game Payments » Platform & Developer Support » Developer Support
    To see Insights for your website, you must first claim your domain by associating it with a Facebook Page or app that you manage, or with your Facebook account. To do this, click on the green Insights for your Domain link from the Insights Dashboard.
  • What permissions do I need to use Audience Insights?
    Facebook Ads » Audiences » Audience Insights
    If you want to view insights for your Page in Audience Insights, you must at least be a Page Advertiser.
  • What third-party data does Audience Insights use?
    Facebook Ads » Audiences » Audience Insights
    Audience Insights uses third-party data from sources like Acxiom, Datalogix and Epsilon.
  • Why isn't my Custom Audience populating in Audience Insights?
    Facebook Ads » Audiences » Audience Insights
    Your Custom Audience may not be populating in Audience Insights because you don't have enough people in your Custom Audience for us to match to people using our profile info.
  • How do I create an ad with an audience from Audience Insights?
    Facebook Ads » Audiences » Audience Insights
    You can create an ad with an Audience you created using Audience Insights by clicking Create Ad in the top right corner of your Audience Insights or in Power Editor.
  • The likes, comments and shares on a Page post don't match the metrics I'm seeing in my Page Insights.
    Pages » Managing a Page » Page Insights » Page Post Metrics
    The metrics you see on a Page post when viewed from your Page's Timeline or in News Feed include likes, comments and shares that happened on the original post.
  • How do I allow multiple people to see Insights for my website?
    Apps, Games & Game Payments » Platform & Developer Support » Developer Support
    You can associate your website with either your Facebook account or with a Page or app you manage. When you associate the website with either a Page or app, all people that either administer that Page or own that app will have access to Insights for your website.
  • How should I use Page Insights to improve my Page?
    Pages » Managing a Page » Page Insights » Getting Started & General Page Metrics
    You can use Page Insights to understand how people are engaging with your Page.
  • How do I learn about an audience using Audience Insights?
    Facebook Ads » Audiences » Audience Insights
    To learn about an audience using Audience Insights, go to Audience Insights and choose an audience you want to look at.
  • How can I learn more about a spike or dip in my Page Insights?
    Pages » Managing a Page » Page Insights » Page Post Metrics
    To learn more about a spike or dip in your Page Insights, go to the graph you're interested in, then hover over the spike or dip.
  • Can I use Audience Insights to view and learn about fans of a Page that I'm not an admin of?
    Facebook Ads » Audiences » Audience Insights
    No, you can’t use Audience Insights to learn about fans of Pages that you're not an admin of.
  • How can I access my Facebook Insights using a third-party analytics provider?
    Apps, Games & Game Payments » Platform & Developer Support » Developer Support
    Applications using the Facebook Platform can access Insights data using FQL and the Graph API. Page owners and Facebook Platform developers must grant permission to allow third-party analytics software to access Insights data associated with your account.
  • How do you protect the privacy of the people who are part of an audience in Audience Insights?
    We protect the privacy of the people who are part of an audience in Audience Insights by only displaying audiences with a minimum of 1,000 people and aggregating all the data you see in an audience anonymously.
  • Can I look at the set of people who have seen my ads in Audience Insights?
    Facebook Ads » Audiences » Audience Insights
    No, you can't define your audience in Audience Insights based on the people in your audience's engagement with your ads.
  • How long does it take for my Custom Audience to appear in my Audience Insights?
    Facebook Ads » Audiences » Audience Insights
    It may take from 2-3 days for your Custom Audience to appear in Audience Insights.
  • Can I use a Custom Audience that someone else created to create an Audience in Audience Insights?
    Facebook Ads » Audiences » Audience Insights
    No, you can only use a Custom Audience that you've created in Audience Insights.
  • How do I find statistics about my app?
    Apps, Games & Game Payments » Platform & Developer Support » Developer Support
    Statistics about your app are accessible through the Insights Dashboard or via the Insights API help page.
  • Can I monitor my Open Graph performance?
    Apps, Games & Game Payments » Warnings, Restrictions & Disables: Open Graph
    Yes, you can monitor your Open Graph performance from your Insights Dashboard.
  • How will Page managers know how engaged their audience is?
    Pages » Managing a Page » Growing Your Audience » Promote Your Page
    If at least 30 people like your Page, you'll have access to Page Insights, which provide measurements about your Page's performance.
  • How does reporting and billing work for scheduled ad sets?
    Facebook Ads » Power Editor » Audiences & Targeting » Scheduling your ads
    Your insights, reports and billing will continue to show in your ad account's time zone.
  • How do I see information for a specific URL?
    Apps, Games & Game Payments » Platform & Developer Support » Developer Support
    The Insights Dashboard displays the most shared URLs for your domain. Clicking on table row will open Insights for that URL.
  • Can I monitor my notifications performance?
    Apps, Games & Game Payments » Warnings, Restrictions & Disables: Notifications
    Yes, you can monitor your notifications performance from your Insights Dashboard.
  • How can I see how many people are liking, commenting on and sharing my Page posts?
    Pages » Managing a Page » Page Insights » Likes, Reach & Engagement
    You can see how many people are liking, commenting on and sharing your Page posts by going to your Page Insights.
  • How do I see data on people's activity on my app's News Feed stories?
    Apps, Games & Game Payments » Platform & Developer Support » Developer Support
    The Insights Dashboard displays aggregated data on News Feed stream stories under the Sharing section of your app's Insights. You can see the amount of times people shared content from your app. You can also see how many times people commented on or liked your app's News Feed stories.
  • Are fans the same thing as people who like my Page?
    Pages » Managing a Page » Page Insights » Getting Started & General Page Metrics
    Yes. In Page Insights and other places on Facebook, fans is another way to refer to the people who like your Page.
  • Can I claim different subdomains for my website?
    Apps, Games & Game Payments » Platform & Developer Support » Developer Support
    Facebook Insights allows people to see aggregated data at a domain level. Domains can either be top-level domains like www.domain.com or include second level domains such as sub.domain.com.
  • How long does data on each Page post remain available?
    Pages » Managing a Page » Page Insights » Page Post Metrics
    You can view insights for all of your Page posts after July 19, 2011, and you can download data about Page posts from the past 180 days.
  • Where can I see metrics about a video shared from my Page?
    Pages » Managing a Page » Page Insights » Page Post Metrics
    To see metrics about a video shared from your Page, click Insights at the top of your Page.
  • Where can I see external sources that are referring traffic to my Page?
    Pages » Managing a Page » Page Insights » Likes, Reach & Engagement
    In your Page Insights, you can see the external sources that are referring traffic to your Page during a specific date range.
  • When should I post on my Page if I want to reach more people?
    Pages » Managing a Page » Page Insights » Likes, Reach & Engagement
    You can use your Page Insights to see the time of day and days of the week when people who like your Page are on Facebook.
  • Where can I see how many views my Page is getting?
    Pages » Managing a Page » Page Insights » Likes, Reach & Engagement
    In your Page Insights, you can see the number of times that each of your Page's tabs (ex: Timeline, Info Tab) was viewed.
  • What are the different roles people can be assigned on Business Manager's Pages and ad accounts?
    Facebook Ads » Business Manager » Understanding Roles in Business Manager
    The roles people can be assigned with Business Manager:
  • How do I see the number of times my Page was liked during a specific date range?
    Pages » Managing a Page » Page Insights » Likes, Reach & Engagement
    You can see the number of times your Page was liked by going to your Page Insights.
  • What metrics are available on Page posts?
    Pages » Managing a Page » Page Insights » Page Post Metrics
    In the Posts section of your Page Insights, you can see information about your Page posts.
  • What are the different Page roles and what can they do?
    Pages » Managing a Page » Page Roles
    There are 5 different types of roles for people who manage Pages. Only an admin can change someone's role.
  • What is the Pages Manager App?
    Pages Manager
    The Pages Manager App lets you manage up to 50 Pages from your smartphone or tablet. You can check Page activity, share with your audience and see insights.
  • What types of posts should I create on my Page if I want to reach more people?
    Pages » Managing a Page » Page Insights » Likes, Reach & Engagement
    You can use Page Insights to learn how your audience is engaging with your posts.
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