planbLocal Business in Lancaster, Lancashire
Its been a couple of very busy weeks here at planb (just the way we love it)
As a result of the increased work load we will be changing our little smart car for the nice new insignia which will get its decals this week. Who would have known we would out grow the Smart car so fast!
Enjoying a sneaky coffee between site visits in Starbucks Lancaster. Great little deal on some fresh ground coffee with a free drink!
Another Dell unit being built to go out this week to a happy customer. Also been able to fit in some coding time this week so lots of programming as well.
Will be great to get some of our software out there in the Morecambe and Lancaster district!
Just receiving some feedback from our customers regarding our services to add to a testimonials section on our website, its great to hear that they are so happy.
"I have recently moved my IT services to Plan B from my previous provider. This was mainly as a cost cutting exercise but also to improve service and communication. I now have full confidence in the support I am receiving and also benefit from a friendly and almost 24/7 contact, I would recommend Plan B to anyone who needs to have professional and friendly IT Support that is not restricted to 9-5hrs and offers a very efficient and economic service."
Our out of hours rate matches our in hours rate, no elevated charges as we believe if we are doing our job right you shouldn't need to call us out of hours, but if you do we are still here
Great feedback from a customer in Lancaster, in short a computer came in for repair that was past it's prime. Repairing was not economically viable so a refurbished replacement was supplied.
One very happy customer and we are very pleased that could replace the unit within budget quickly. We will not spend hours repairing a machine that's simply not worth it and billing you pointlessly
A real mixed bag of software development, IT support, SQL database maintenance and network installations this week.
As always a massive thanks to our customers it's your feedback that helps improve our services. Have a great weekend
Our new invoicing system is almost complete which will make it far easier to pay invoices and print your invoices.
Also this will work hand in hand with our future control panel blueprint. All bespoke and developed in house to ensure a seamless experience for our customers.