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124 Reviews
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Kathy Bourque
· March 3, 2018
I have an excellent experience everytime I go for service or to lease a car. I have leased 2 Smart cars and treated very well even though I am sure this is a small sale or whatever credit they get whe...n they lease one of these vehicles. The service department has some waits but so do all service departments. The thing is customer service is great. See More
Pam Roth-Schultz
· December 7, 2017
We drove from Madison, WI to get our new SUV. Everyone was really nice and professional. The lot is full of beautiful vehicles. Mario in sales and Duane in finance were exceptional! Also want to menti...on the guys that talked it up with my husband! See More
Blanca Duarte
· September 23, 2017
I can't believe I walked out today without 2 cars that I was planning to buy, not 1 but 2 cars, because the general manager does not work on Saturdays to override some price on one of the cars. I was shock!!! It looks like this dealership doesn't care about selling cars. I guess the owner has plenty of money and doesn't need to sell more cars. This dealership is terrible! See More
Sylvia Lagos
· October 24, 2017
I would like to thank Ahmad for his great customer service in regards to his treatment of us as potential buyers. He is very professional, very helpful, and reliable. It was a pleasure to be attended by him, even though the sale did not come through at the end, due to our changing requirements. See More
Lawrence Podgorny
· November 2, 2017
The experience we had was nothing less than spectacular. The service we received from See Shan was excellent. We drove down from Wisconsin to purchase from this dealership to get the Loeber treatment.... Very pleased! See More
Cat Vasiliy
· August 29, 2016
From my email to Customer care Manager :
HI, Steve, your footer says "Award winning service department". After my visit today I can call this statement into question.
Here how it was. So called assis...tant, named Anthony was "Assisting" us.
We arrived 10-15 min before scheduled time. Picked up a key with Anthony and went to the car. (We were looking for particular model, which I chose online.)
We were inside a car for 2-3 min and he started to ask me my credit information ( Hasn't even ask if I need a finance).
Not sure what happened later to him, but he took a key from the car ( we were seating in a rear seats at that moment) and left us.
He told us nothing, Like not "Excuse me, I have to check something and be back", not even " Go away I am not going to assist you today". He just left and took a key with him leaving us alone, frustrated, and a car started alarming once I tried to open front door to seat back behind the wheel. He came back 30 sec after alarm started saying something like "This car is almost sold, are you going to buy it today ?" I replied " I haven't even ride it, we came here to test drive, can we have a test drive now ?" (Want to emphasize, our total spent time at dealership was 5 min or so, at that point). He said "NO, you can't, car almost sold, are you going to buy it ?"
Me: " We schedule test drive at 1PM and now after I spend 30 min getting to place and 3 min locked in the car, you telling me we can't have a test drive ?" (It was 12:55pM).
I was shocked. Really ??? WTF ? We like a grown up men agreed : Me: I will be there at 1PM. And You: I will provide you with test drive of car you've chose at 1PM. So, how da hek I will have any further business with you if you can't simply comply to your first and least agreement ?
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Ruthie Mckinnie
· July 10, 2017
Loeber motors is number one I have been going to them now over 10 years going strong hospitality respect loeber motors goes above and beyond for customer satisfaction..I love them I'm out of the count...ry right now in Aruba I have a car that is a loner,mine is in the shop there at Loeber motors;also they have a trusting relationship with their customers..thanks to Mike loeber and his team they are the best!! See More
Etienne Bennett-Chevalier
· October 15, 2017
Bought my car here years ago. Their service department is running with thieves. I had service recently, they indicated I needed costly rim refurbishment that was actually not necessary. What I need...ed was two new front tires, one had a nail that they never noticed (or did but $$$$ for rims makes more money) TOTAL DISGRACE!! Avoid them. See More
Michael Mikhail
· June 26, 2017
Amazing customer service. Very friendly, and professional. If I ever have a problem, I contact my salesman Mirsad. He's an outstanding guy. Not just in business, but personally. The management is as well, can't beat it. See More
Edo Trešnjić
· April 26, 2017
shit service at its service person that they had Mr Dan Shahid left and i will never go back there again
Pam Hartley
· June 5, 2017
Loeber Motors is hands down the best dealership in Chicagoland! The professional team and customer service is top notch!
Mercedes DiRenzobolduc
· May 12, 2016
This is a great place to purchase your next Mercedes-Benz. My Hubby and I have purchased four. Dan is our service adviser and he is always on top of things.
Anthony Siragusa
· November 17, 2016
I have bought 6 cars in the last 12 years, no one is perfect, but I feel they have tried to make me happy. The service manager Jeff Schulte did a great job taking care of my mom for many years, myself... too, and that is why I bough so many cars her. See More
Sam I
· January 19, 2017
Do not buy from them. Horrible people to deal with. Rip off artists. Bought a GL from them a year ago. Misrepresented the amount. tried to switch numbers stay away from these clowns
Karen Hansen Johnson
· June 12, 2017
WOW! Impressed with their great service, wide selection, very friendly & professional. Loved the amazing deals! Thank you for making our first Mercedes-Benz purchase easy and smooth.
Brian Kaplan
· August 22, 2017
Have been a customer of Mercedes for 20 years
Loeber was superb-best of the lot
Faraz Khan
· April 29, 2014
I've purchased many cars from here, all AMG cars, an exceptional value, customer care, follow up, and they go beyond the call of duty to ensure a satisfied customer. John Mathis, in sales, is a no pre...ssure automotive enthusiast who knows the cars inside out. I'm staying with loeber, and staying with Mercedes. Best auto buying experience ever.

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Stefanija Markovic
· March 25, 2017
James Jajou is a consummate professional. He was attentive, knowledgeable, and committed to making us the happiest of customers. I highly recommend buying or leading your next Mercedes through him, he...'s awesome! See More
Frank Solano
· December 26, 2013
This is one of the best car dealers in chicago I recommend this place to any one that owns a mercedes or a porsche good service
Hana Ahmetovic
· December 24, 2013
The service team is a joke - the manager is even worse. People save yourself the time and just don't take your car here. These people will break your car and then request for you to pay the repair.
Wishing you a wonderful and prosperous 2018. Thank you to all of our customers and friends for an excellent year! Happy New Year!