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New Spring arrivals on my feet! ❤️Lori

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Posted by Lori's Shoes
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Spring vibes

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Posted by Lori's Shoes
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Reviews
3.9
1,208 Reviews
Tell people what you think
Abby Neumann
· September 19, 2017
My search for an on trend pair of monk strap Oxfords ended today when I found a Pewter Metallic version made in Italy that could rival anything by Stella McCartney or Prada. Love Highland Park locatio...n! Staffed by very helpful associates, always eager to assist your search for the perfect pair of shoes, boots or accessories. See More
Jackie Kessel
· December 4, 2017
Buyer beware!! Lori’s shoes:

-Sold me an item that’s OUT OF STOCK...

-Sent me the WRONG item (presumably hoping that I wouldn’t notice)

-Still charged me FULL PRICE

-REFUSES to issue refund unless I go out of my way to send back their mistake!

This is no way to treat customers. It’s a real bait and switch and total scam. Don’t shop here.
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Michelle Hanrahan
· August 2, 2017
BUYER BEWARE! I saw two rings in Lori’s when I was in a hurry. I joked to the salesperson that I always see things I like when I am short on time. I purchased the two rings quickly. Later, when I got ...home, I realized that they were flimsy and and over-priced at $30 each. I decided to return them. The sales clerk then showed me the sign that said “No Returns.” They offered a store credit. The manager refused to give a refund, even though the sales clerk saw that I was in a rush and failed to mention that the merchandise could not be returned. These were two small rings, not on sale, and it was three days later! Beware of this place! See More
Katherine Gordon-Barsic Leibforth
· March 28, 2017
I'm so disappointed to have had such a negative recent experience with Lori's after having been an enthusiastic customer for many years! I ordered a pair of shoes that ran small and when I tried to re...turn or exchange for the larger size they refused because they were sale shoes. Beware online shoppers: neither quality sizing nor customer service is a priority for them! Now I have an expensive pair of shoes I can neither wear nor return. See More
Amy Hand
· April 22, 2017
I have been a customer of the store for years and love the very personalized service I get from the staff. The shoes always include the edgy side for me - one of the few places I can count on for it!... #loveleslie #lovelinda See More
Katie Read
· April 11, 2017
Lori's is one of my favorite places in the world, and hands down my favorite shoe store. Their selection is flawless, always on trend and budget for a shoe lover. Leslie is my personal hero and always... helps me find exactly what I'm looking for! ♥ See More
Elizabeth Ryder
· January 5, 2017
Lori's has the best selection of shoes in Chicago! The styles are all unique and you typically can't find them anywhere else. Also, super cute clothes, coats, accessories, bags, socks, nylons, pretty ...much everything :) See More
Jodi Robinson
· December 5, 2015
Lori's is always part of our annual trip to Chicago for shopping. I've found no other place like it in my other travels. Incredible selection of shoes (especially from Italy) that you won't find anyw...here else. See More
Minerva Diaz
· August 26, 2014
I have to say they are the worst. I placed an order on Aug 10th and have yet to receive them. They sure did get my money with no problems. I've tried calling them and I get a message that they are clo...sed. I've sent an email and I'm still waiting for an answer. Never ordering from here again. See More
Tracy Gold
· September 23, 2014
the worst company- would not recommend them to any one- they have the worst customer service for their online and their personnel don't care- they deserve no stars but I can't post this without one
Jamie Pantermuehl Martin
· January 13, 2015
How am I literally the last person to hear about this awesome place?? Beautiful products, cool space, and super friendly, knowledgeable staff. Eliot is a gem!
Mary Ann Mullane
· October 1, 2015
I live in the Bay Area in California and I make sure I go to Lori's every summer when I visit Chicago. Nothing like Lori's, even in San Francisco. And the people that work there love what they do. ❤️
Gwendolyn Tierney
· June 27, 2016
Inaccurate sizing chart, unhelpful customer service, will never shop with you again.
Raven Madd
· May 16, 2014
Tried returning my shoes due to them breaking- WORST CUSTOMER SERVICE EXPERIENCE EVER! Emails were not answered in a timely manner and called the customer service line and they did not care nor accept... responsibility. There was no option to exchange (as they were a gift), they refunded the gifter''s card with no communication. If this doesn't get resolved, I will NEVER buy from them again! See More
Brittany Baugh
January 11, 2013
My order came in yesterday, on time, and was exactly what I ordered! Great pricing and I got compliments within hours of putting on my new stone colored seychelle heels! :)
Denise K. Cannon
· January 10, 2014
Love how unique the shoe collection is. I don't like when everyone has the same shoes as me. Excellent Customer Service! :)
Allan Laird
· September 27, 2015
The selection of merchandise and the helpful/knowledgeable staff are unbeatable!
Jean Holmes
· April 3, 2014
I've always loved the different array of style's they carry. It's been a minute since I've been, but I'll definitely will be back
#OldFave
Paulene Spika
· January 26, 2014
Never been to Lori's, but if they sell cute boots with heels in size 11,I'll give them a five star review any time. I'm tired of the same ugly riding boot s
Kara Christine Rethman
· December 24, 2014
Ups lost my new pair of boots, and Lori's fixed it! They were fast!
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