1,880 Reviews
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Hailey Passer
· April 10, 2018
We had an absolutely wonderful weekend stay at the Marriott. I stayed with friends who had previously visited, but it was my first time and I was beyond impressed! The service was impeccable, the room...s were clean and stocked with essentials, and practically everything you need is on site (but staff will also quickly grab a cab to any spot you’d like to go). The grounds and pool are stunning! Lots of trendy spots to sit and read and endless spots for photos with your friends and family. Our server at the pool, Daniel, was kind, attentive, and went above and beyond to make our stay very enjoyable (make sure to tip well, they work so hard). Thank you, Marriott, can’t wait to visit again! See More
Carmen Gigi Llorens Wilson
· February 8, 2018
I already miss the hospitality and kindness of your staff. I don’t remember often names, but I love how everyone would introduce themselves and made sure they knew you by name. I wish I could remember... all their names. Here is a few.
Ernesto will greet you with a genuine smile and help you in any way he can.
Daniel our pool area server was amazing. He hustles all day long and never stopped.
Sylvester every morning would place towels out and smile with pure kindness and made sure you would have everything you needed.
The Ceviche maker lady by the bar went out of her way so I could have ceviche that wasn’t spicy. Hugo by the valet always smiling and being helpful and making sure my fragile luggage was taken care of. Then the bead artisan in the lobby so talented and so genuine. Thank u for having a local craftsman in doors sharing his amazing work.
You make it feel like home. Gracias y que Dios los bendiga.
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Silas Rivera
· January 18, 2018
I've traveled to several countries (12+) and several hotels, however, this resort is by far one of the best. Every step of the way, from the bellhops to the bartenders, we were greeted with happiness ...and politeness. They were all willing to accommodate you in any way they could. Silvestre, for example, was not only gracious in his help, but a huge mentor and educator in marine wildlife. He hosted the release of the sea-turtles and was very clear of what was expected. It was not only enjoyable by children, but helpful for adults. David and Francisco, two of the best event waiters that we have ever met, made a long lasting impression on us. Not only were they full of joy, but ensured that everyone enjoyed themselves. They even joined in on our dance floor towards the end of the night! We would truly recommend this resort to anyone visiting Puerto Vallarta. We will definitely return and know that we will be warmly welcomed. See More
Nicholas Smith
· January 23, 2018
Pretty great place with excellent staff. Plenty of places to eat at as well. All are very good. The spa is very nice as well. Only complaint is the noise level. When they have conventions or other eve...nts they definitely take precedence over the other guests with very loud music that can run until 11pm or later. Another positive is the proximity to the Marina area which provides a host of excellent eateries, bars, massage and nail shops, etc. I’d like to give a five star but every time we stay here noise seems like an issue. See More
Hollie Felmet
· February 23, 2018
Can’t wait to visit in the future! We enjoyed our trip so much. The pool was great, staff was friendly, food was great, short walk to the marina and downtown, beautiful view, Old World feel without dated, clean resort, close to the golf club, great Sports bar, beautiful landscaping, variety of gym equipment to choose from, no pushy sales people, laid back..just had a great time all around :) See More
Kayla Towle
· March 12, 2018
We decided to do a day pass on our cruise stop in Puerto Vallarta, and I cannot say enough great things about our day there! The pool was beautiful, the view from the beach was amazing. The food was i...ncredible, and what you got for the price was an amazing deal!

What made this resort really stand out to me was the staff. We were only there for the day, but the staff was absolutely amazing! Our poolside server, Francisco, was so attentive, and so very nice. From the moment we stepped on the grounds, everybody was so friendly. We are even looking at coming back and doing a land based vacation at this resort BECAUSE of our day pass experience!
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Debbie Thompson-Polignone
· January 6, 2018
My husband and I stayed with two teenagers. We all enjoyed ourselves with the exception of too many children. While we understand families travel together perhaps there should be an area for the famil...ies. The kids club was small but near the large pool. Tough to enjoy your food when it's being splashed or watching a diaper get changed and hearing the baby scream as they are miserable.
We further understand there are times when children are not there due to the "time of year". We look forward to returning when the children are at home.

The staff were all genuinely helpful, kind and wanting to be sure you were happy in all the restaurants, the lobby, gift shop, bar area and the ice cream parlor.
Raul Martinez who works the pool area serving food and beverages from LAS Casitas was exceptional. The man ran his tail off, literally. Remembers your name, what you ordèred each day and any side requests. Well mannered too!

He was scolded by the head pool concierge and I felt embarrassed for him.
No manager should treat an employee that way. You can pull someone to the side and talk privately. He was scolded as a couple who visit 4 times a year asked he save two chairs for 11am, while the concierge did the same thing on more than one occasion. What? He should be replaced as I am sure that was not an isolated incident.

The hotel lobby is sharp, laid out as to appreciate the views of the water and mountains for all. The ice cream bar is a nice addition as well as the coffee shop. Maybe open at 6am for early risers as us older folk rise prior to 7.
Yes you have coffee in the rooms, thank you however some of the guests we travel with, sleep in not allowing coffee to be made. Music playing pool side was low and not able to be heard, maybe a tad louder on volume as it was beautiful music.
Rest rooms were clean and had a wonderful scent but there was a lack of them available on the property. If you were on the opposite side of the building it was quite a walk to use the only bathroom inside the hotel.

The games in the courtyard are a nice addition. Ping pong, chess and Jenga.

Loved Kimmie the hawk and your kitty cat doing their duties as to keep away unwanted birds and such, nice touch.

Again did I say we LOVED Raul Martinez!
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Amanda Lynott
· December 12, 2017
This place is simply amazing. Best staff, atmosphere, and margaritas. They went above and beyond for my family and I️. They made our trip fantastic and special in every way. We will be back next year!... Words don’t define how thankful we are that we had such a great experience. See More
Julianne DeGeorge
· November 20, 2017
Such a great resort! Hanging out by the pool is so relaxing and fun. We had Victor Aguilar taking care of us by the pool and he was so great. Remembered us everyday and knew what we liked! Couldn’t asked for better service! We also had Francisco one of the days and he was great too! Thanks for the memories! See More
Nancy Hopwood Black
· January 27, 2018
This is the worst experience we’ve had in the 10+ years we’ve been coming to Puerto Vallarta. If you’re looking for a relaxing and quiet break, do not stay at this hotel.
The room ‘upgrade’ we paid ...for was located directly above a tent set up for special function. Night #1 - construction sounds of the tent being erected until after 11pm. Night #2 - Band played until after midnight. Calls to the front desk went unanswered. See More
Sandy Czech
· November 7, 2017
Wonderful place to stay. Great service from all the staff from the bell hop, to the restaurant and beach waiters and Andrea, the chef at the buffet and the cleaning crew. The food is great and our r...oom was alway clean whenever we returned. This is within walking distance to the Marina, which is always a plus. We're looking forward to returning soon. See More
Grace Ochoco-Pulgar
· December 20, 2017
We had a wonderful stay at Marriott. Thank you for the warmth welcome. Amazing staff, food&drinks were so good, clean room and relaxing view of the beach. Price wise a good deal. Definitely, we’...ll be back � See More
James D. Piroli
· 6 hours ago
Our 4th time here. Best service on the planet. Make sure to ask for Reina in the breakfast area and Francisco at the pool. You cannot have a good time
Tracy Miller Johnson
· February 12, 2018
This is our absolute favorite place to stay in Puerto Vallarta! The service, the food and the people are amazing! Can’t wait to go back!
John Ironside
· December 9, 2017
Stayed for 7 nights for International Pro Am. Best place I have stayed. Great service, kind people and beautiful location. Prices great too.

Highly recommend this property!
Greta Birnbaum
· April 1, 2018
We had an amazing time! Everything was great, especially the food and service, big Alfonso, Alan, Raul, Jesus, Arthur, Ivan, David and Perla, you rock!!! Anyone going to dinner at las casitas, order t...he shrimp ceviche!!! So good!! It truly was a perfect week , thank you!! See More
Sasha Sozonov
· February 27, 2018
Booked this place after staying at Casa Magna in Cancun. Booked 8 month prior. Big Mistake!!!!!! When arrived was charged &15.00 a day for WiFi and water , even when it was on my reservation . Hotel i...s sad and concierge does not know more then Google on your phone. Never again!!! See More
Philip Bohanon
· March 19, 2018
Outstanding service, food, drink, location. The resort is exceptional and the employees are the best. I highly recommend.
Satoshi Shincho
· November 16, 2017
There are many places under repairing.Fridge was locked and could not use. No slippers and sandals in room. Complimentary water was not supplied on second night. Check in counter for Platinum and Gold... members is always occupied by others even there is signage and carpet. Hot water comes quite slow in bathroom. See More
Janet Jimenez
· October 31, 2017
I loved everything about this hotel... i have been to orher hotels in Vallarta and yet has alot more activities to enjoy... i loved the staff and the shrimp ceviche... the service was outstanding. L...ove spending time with family here... See More

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