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Our brand new website is now live!

We've been working hard on the site over the past few months and hope you like it as much as we do!

👀 https://www.national-ice-centre.com 👀

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It's the last weekend before all the kids are back at school, why not spend it with us? With our family tickets and under 5's skating for free, it's the perfect place to have fun with the whole family! 👨‍👩‍👧‍👦

👉 https://goo.gl/3hvcxe

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Reviews
4.4
252 Reviews
Tell people what you think
Tina Beasley
· December 20, 2017
Thank you for including skate hire in the admission price, I love having my own skates but also paying for skate hire I won't be using! Ridiculous! Staff on the rink were useless as usual, teenagers h...anging around the side of the ice which doesn't help those unable to skate as they can't hold on anywhere. Adult skate sessions on mid week during the morning when most people work so that's pointless and cross ice barrier always in operation for evening skates in the week...think I'll be driving to Sheffield in future! As usual the NIC haven't paid any attention to their customers. See More
Rajesh Dave
· February 11, 2018
Really poor customer service. Door to Ice Centre locked, but no clear signage to know where to go. My wife had a lesson booked but no member of staff had any idea how it worked. The coach was on the i...ce and made no effort to find her student. Not certain how someone wanting to learn to skate is supposed to find a coach who is already on the ice. I went for a coffee in the 'bar and grill'. Bartender eyeballed me but said nothing as she disappeared into the kitchen, while the chef/cook stood at the end of the bar chatting. Eventually the bartender reappeared. When I asked for a coffee she reeled off a list too quick to hear. And after making my drink she plonked it at the end of the bar, out of my sight. I eventually guessed where it was and where the milk was. My wife tells me her lesson was good and the coach was friendly and helpful. But all the customer service surrounding it was terrible. See More
Stephanie Barnard
· December 29, 2017
Expensive at £8.50 if you add the parking or walking halfway across the city. Also being charged 50p for a locker that can't be opened and reused is a bit money grubbing. £2.50 to hire a toy for the r...ink was unexpected and would have been ok if there was a place to leave them if you need a bathroom or food break. The staff were scarce and grumpy and didn't stop people who were going the wrong way, going very fast or trying to do routines in the middle of crowded lane. £2 for a bottle of soda is silly (I didn't bother). I will probably not bother with the hassle again even though I am local. See More
Tony Edmond
· November 6, 2017
I was very impressed with the facility and the friendly staff when I attended an EIHA ice hockey match on a Sunday evening.
One word of warning do not use the NCP car park on Stoney street close to t...he arena. The hockey match was a fiver but it cost £16 to park which is totally outrageous for a Sunday night . I am told the multi story in nearby Brook Street is a lot cheaper so please be careful when parking up. See More
Kim Barnes
· March 11, 2018
Spent a wonderful evening here last night, excellent service from all the staff from the time we entered to the time we left! Loved it! Will definitely come back when we next visit Nottingham.
Kath Jackson
· October 30, 2017
From what I saw as a spectator , watching the dress rehearsals for synchronised ice skating championships , it was an enjoyable experience . The viewing verandah is great , could see all the intricate... moves the girls made from a high viewpoint . 2 cafes selling various light meals / snacks and all the staff I came across were most helpful See More
Steve N Marina Cocker
· March 12, 2018
We have 3 children doing lessons 2 of which are doing the tots skating lessons on Sundays, the staff are amazing & really friendly I’ve found. The prices are quite steep especially if we was to go as ...a family which is a real shame See More
Matty Cleaver
· December 9, 2017
Checked the times on line for public skating 10-12 Saturday
Got here it’s 11-1 ���
Terrible communication!!!
& the website still has wrong times !!!
Alison Frost
· February 24, 2018
Had a great time all the family , Daughter had a nasty fall and the staff were brilliant in coming over to assist , soon had daughter back on her feet. Could not thank them enough 5*
Jacquie Tyler
· March 6, 2017
We went for the 10am Sunday morning session had no seals left for my nieces to skate with so had to wait till toddler session to finish at 10.45 so went into cafe and had a drink and ordered some toas...t and cheese on toast and it took over 25 mins in the end to actually get the food , disgusting service in the cafe as it wasn't that busy and the so called chef had gone somewhere according to another member of staff , honestly are u trying to tell me someone else couldn't have put bread into a toaster instead of having to wait for that length of time as my nieces were crying .... See More
David Madden
· May 18, 2017
A great place to watch ice hockey at various levels, the staff are very friendly and welcoming. I fell over outside late one Sunday evening, the Manager and his staff really looked after me, making su...re I was ok to travel back home to Birmingham. I have been back many times and the experience is always the same, very pleasant, I would highly recommend the N.I.A. to anyone. See More
Lu Fleet
· January 16, 2017
The tots skating session was ok- lots of staff and a roped off area for the little ones. However, we pre-booked but had to wait in a massive queue to pick up tickets anyway. We were told lockers were ...included when I asked at the ticket office, but when I got downstairs it turned out they weren't. We then had to walk all the way around the ice rink (with a 2 year old on skates for the first time) to actually get to the tots area. With all of the faffing around, queuing and locker problems we got on the ice 20 mins into the 45 min session. Then there weren't enough seas/car aids to go around all the little ones. The concept of tots-skating was great and fun when we actually got to try it, but the logistics of the session were not well thought out from a parents point of view. See More
Vicky Sansom
· January 30, 2017
I had rang up a few days before to ask about skates being sharpened was told I would be able to go get my skates done Stright away then to be told I would have to wait 45 minutes so went out the shop ...came back in to then be told by a different member of staff that it would be 3 hrs wait think the staff in the shop need to sort things out as I wasn't impressed with this I didn't get my skates done due to this then when the group I was with finally get to the ice there was figure skaters on the ice spinning around I nearly had a blade in my leg by one of them and then they were knocking over children who were there for the general skate which to me means general skating not figure skating See More
Lynsey Jackson
· January 26, 2018
Really nice place. Clean. Will definitely be going there again
Scott Mackin
· June 1, 2017
Paige White in the Pro Shop was excellent to deal with for an online order. She followed through quite well. Only comment is that their days/hours of operation should be on the site, so we have a be...tter idea of when to expect them to respond. But, the follow through was great, shipping not a problem and Paige is great! See More
Tess Todd
· February 25, 2018
I really enjoyed my first lesson this week �
Kim Nurse
· August 6, 2017
We came yesterday for my sons birthday. He love ice skating. My five year old on the other hand hated it lol. Staff were really good and refunded mine and my sons money back the rest of the family enj...oyed it very much. See More
Susan Edwards
· July 31, 2017
I participated in an adult figure and dance class. It was aimed at all levels, so good for confidence. Loved the new edge work I learned. Would definitely do this if it was a regular event, even month...y would be good. Thank you to the very able coaches Sam and Gemma. X See More
Mary-Ann Knowler
· January 22, 2018
What a wonderful place, all the staff were lovely! Will be visiting more often
Eileen Thacker
· January 15, 2017
Arena itself is great but really disgusted that we had to throw away our food and drink away before we went in,you have to buy food inside at exorbitant prices absolute rip off.
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