1,657 Reviews
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Catrin Kean
· December 17, 2017
I and a group of friends had a wonderful evening at the pantomime tonight. I Iove this theatre and have since I was a child. But do the ushers need to be so aggressive with the torches? I understand phone use is an issue but to have a torch flashed into the audience is actually way more disruptive and distracting. My friends and I are ushers ourselves so we do understand the annoyance of phones but we also know there are other ways to deal with this than flashing torches into people's faces. The small boy sitting beside me was quite disturbed by it. See More
Jane Mallett
· March 7, 2018
I love the plays and shows,box office staff are great but why is it so cold in the stall and the bar it was freezing last night sat in my coat, gloves and scarf l have noticed this has been going on f...or quite a while now I have attend other theatres and have not experienced the cold climate that the New Theatre has.
l attended a performance of The Frightened Lady last night with my friend who is disabled and she found it very uncomfortable please management turn the heating on you have great shows and a lovely theatre but I shouldn’t have to come kitted out for the Antartica.
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Karen Kelsey
· February 18, 2018
Really disappointed with everything, from our seats that i specificly asked when i rang to book tickets for a aisle seat with no restrictions for my husband and you put us rite infront of a pillar so ...he couldnt get his leg out, since when has captain von trapp been young, songs played in the wrong order and things added like the baroness singing with max and the captain, didnt happen in the original so why add it, didnt think much of marias voice, very poor,the best singer on that stage by far was the mother abbess she was fantastic thats the only thing i can say was good out of the show See More
Denise Smith
· March 1, 2018
I loved the show last night it was fab But friend who came with us was quite upset when she was enjoying the show so much she stood up to dance and was asked to sit down by a member of staff she ...was not happy at all ... See More
Carly L Griffiths
· February 21, 2018
Absolutely amazing service from the New Theatre today!! I had tickets for a show as a present, but couldn’t make the date they were booked for. The lady in the box office was very helpful and changed ...the tickets for another performance with no problems at all. Excellent customer experience from my favourite theatre!! � See More
Maggie May
· March 1, 2018
Thriller was Brilliant �
But ...
The Theatre was absolutely freezing, no heating at all....
Only one disabled toilet that everybody used.
2 small tables that is classed as a bar, but also selling merchandise, and a standing area.
One person screamed on top of her voice from start to finish and not one usher told her to tone it down a bit, even though they were walking around, checking for phones.
The place is old and tired, desperately needs updating !
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Charlie Burbidge
· December 17, 2017
Just watched the show snow white and the 7 dwarfs what a fabulose production we attend each year for the last 6years. The children waited in the wind and rain to see the family favourite Gareth Thomas... however he was to busy just to pop out to have a photo with the kids before there father is off to Cyprus for work but thank you to Chico who was in a rush to get food but took 2mins a for an autograh such a same aout Gareth. to Yates to try and cheer the kids up😧 See More
Lisa Geraint Pritchard-Evans
· December 17, 2017
Loved the Panto have 3 boys aged 16, 9 and 8 and all were very entertained. Brilliant evening and already booked for next year definitely the best way to spend an evening with the family. Thank you all x
Becky White
· December 9, 2017
Well what a fabulous performance for opening night, myself and my husband an 2kids plus daughters friend come for her 13th birthday an we laughed from start to finish! We will definitely be back next ...year. All actors were absolutely fabulous ��� See More
Laura K-Chapman
· December 10, 2017
11 of us came to watch Snow White. Fantastic performance by all. Gareth you were amazing and made it for me . Well done guys I definitely recommend this show to everyone.
Naomi Miller
· October 1, 2017
We went to see Blood Brothers yesterday, and it was outstanding. Beautiful theatre, with very comfortable seating. The only thing I would have liked, is more female toilets. The queues for the ladies ...was incredibly long. The staff were amazing, friendly and helpful. I'll definitely be looking out for shows in this theatre in future. Fab! See More
Nicola Snelgrove
· January 6, 2018
Went to see snow White last night with my two girls niece mum and sister and we'll what can I say, excellent performance all round had all of us laughing and joining in was very enjoyable and very muc...h entertaining. Definitely a yearly tradition See More
Tracey Lorraine Ball
· December 25, 2017
5 years of panto and this year was brilliant as always. Great to have Gareth Thomas back and Samantha was great as a badie. Can't wait to see who's in next year's
Michelle Austen
· September 5, 2017
Think it would be really helpful if you put information on your page about local events happening in the area that affect getting to venue. 40 minute trip took us over 2 hours meaning we missed the sh...ow and your answer was there were sign posts up locally a week before hand - helpful when your not a local. Sadly I won't be booking with you again and will book local theatre. Really is a shame as we loved the venue last time we visited and enjoyed a day in Cardiff See More
Jane Webley
· September 3, 2017
The theatre is lovely, visited many a time over the years but paid a visit yesterday to take my grandson to see the Gruffalo, must say what a huge disappointment!! I think the parents watched the show... & left their children to entertain themselves...thank God the actors had microphones otherwise wouldn't have heard a thing....never worth the money. Costumes very poor! See More
Kath Velasco
· December 10, 2017
Just home from watching the pantomime- we have all enjoyed a brilliant night! Wonderful performances and really funny, thank you again for a great night out. Well done all x
Rachel Cater
· January 28, 2018
Seen new jersey night afternoon performance it was a barrel of laughs. Singing and music was amazing. Fab time xx
Esther Louise Cashman
· January 11, 2018
We went to see the show last night and it was first class! The singing was amazing, so much talent on stage. Well done to the cast, musicians and production team...New Theatre never lets us down!
Rhiannon Gwilliam
· July 17, 2017
Went to see Ben and holly with my little girl yesterday great show ... what I think needs to change though is the disruption of people turning up late for shows who then can't find their seats and the...n others are inconvenienced and can't enjoy the show I personally think and my opinion is that if you are not in at a certain time then you don't come in till the interval See More
Kirsten Chard
· December 22, 2017
Fantastic panto!! Came to see Snow White with our school. Thoroughly enjoyed it, didn't stop laughing. Would definitely come again. Thank you for a fabulous show. �
EIGHT NEW SHOWS ON SALE! WNO: Rhondda Rips It Up (14 June) The Gruffalo's Child (2-5 August) Ceri Dupree: Immaculate Deception (1 September) Rain Man (10-15 September) Fame The Musical (24-29 September) The Comedy About a Bank Robbery (9-13 October) The Messiah (29 October-3 November) Rock of Ages (6-10 November) Which shows are you most looking forward to?'s-on/
New Jersey Nights trailer


WNO: Rhondda Rips It Up (14 June)
The Gruffalo's Child (2-5 August)
Ceri Dupree: Immaculate Deception (1 September)...
Rain Man (10-15 September)
Fame The Musical (24-29 September)
The Comedy About a Bank Robbery (9-13 October)
The Messiah (29 October-3 November)
Rock of Ages (6-10 November)

Which shows are you most looking forward to?'s-on/

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The chaos created by snow-hit Cardiff earlier in March meant the management of Cardiff’s New Theatre cancelled a number of Thriller Live performances, refunding disappointed ticket holders. So popu...