A customer comes in to preorder ten pizzas from our $12.99 pizza range. She demands a 50% discount because it is a large order. My manager refuses to give her such a large discount, so the customer storms off in a huff.

Earlier I’d shown her children a cat-shaped pen that meows which we have as an impulse buy item at the register. I notice her son take it apart and put it in his mouth. This is the last cat pen we have.