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Screen stays black. even after removing battery

I was sitting on my couch today and as soon as i done texting a friend i pressed the lock button and then the phone slipped out of my hands fell to the floor. I picked it up and opened the keyboard.

The keyboard lights lit up but then went black a few seconds after.

and now the phone doesnt even start up. I removed the battery several times now and still doesnt boot up

i connected the charger and the white light next to the usb plug turns on.

nothing is working.

i went to verizon today and they are sendind me another phone through the mail.

is this a known issue? i searched and didnt find anything.

is there any possible way i can start my phone up?