Old NavyClothing (Brand) in San Francisco, California
Earlier this week an Old Navy customer, James Conley III, had an unacceptable experience in our Jordan Creek, Iowa store. The situation was a violation of our policies and values, and we apologize to both Mr. Conley and to those we’ve disappointed. All of our customers deserve to be treated with respect. Following a thorough investigation of the incident, three employees who were involved have been terminated. We take this matter - and every conversation around equality - very seriously. Old Navy is committed to ensuring that our stores are an environment where everyone feels welcome.