We are currently experiencing a very high volume of customers during lunch "rush hour" especially in Milpitas, and we have been falling short of service and long wait times.
We sincerely apologize to anyone who has been disappointed with the service and food wait times.
We had a turnover challenge with servers leaving around the same time, thus putting us in a challenging period of time.
We are doing our best to find good people to bring on board, and we welcome any referrals you may also have.
To better serve our customers, we are implementing a new procedure during RUSH HOUR (Typically 12-1:30PM & lunch hours on Vegetarian Holidays). Please expect at least 20-30 minutes before we can seat you and around 40-45 minutes before food comes out.
After 1:45PM, the lunch rush generally slows down, thus allowing us to cater to you better with more speedier service.
We are thankful for your support and understanding. Rest assured we will make it through this challenging time and continue to spread love and compassion through vegetarian cuisine.
-Mint & Basil management