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Reviews
4.6
632 Reviews
Tell people what you think
Jeremy Parent
· December 3, 2017
Thank you so much for the sensory friendly visit with Santa. This was an absolutely amazing experience. The staff was so helpful, friendly and caring. This event allowed my child to have some normalcy... and a positive experience for Christmas pictures. This shows that this store truly cares about the people that shop here and not just about money. This was an amazing event, thank you so much. See More
Brian Lawrence
· October 1, 2017
Had an issue with being able to make a purchase, lead cashier, manager on duty both said when this problem arrives, nothing they can do and have to send customer away. Called customer service, they ga...ve me a number to retail admin and said they could probably answer issue. No call back when called. Was given the managers email, No response to email. Spoke to assistant manager in store, No call back. I did want to shop there, but no one seems to want to make an effort at all for what is a simple issue. The main grudge here, is that everyone is super nice, but no one has ever responded to my question with any kind of answer, unfortunately have to do my shopping else where.

Oct 23rd
Re did my review to one star instead of two, because on Oct 3rd a person named Madison, from the Hooksett store responded to my review and ask what the details to my issues were. I sent them to her using the same method she contacted me and guess what? NO RESPONSE..... I guess you have to laugh. This store must have so much business they don't have to take a moment to give any and I mean any kind of response to people. And I thought I wanted to be a customer there. Since this started I can tell you there are many other places a person can buy the type items they sell there and it can be less expensive. We have all felt like just a number at a variety of stores before and this store shows you that it is true with Bass Pro Shops.
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Tricia Robey
· December 31, 2017
Love this place. They have so many different things and to add to that you can bring your pupper- the staff LOVES dogs. I love the huge selection of grilling equipment and the selection of Lodge cast ...iron. The clothes are nice too. See More
Holly Turcotte
· November 27, 2017
We love the store. The decor is fantastic and so much fun. We also enjoy the huge fish tank and visiting Santa’s workshop. The line was a bit crazy this year but it was worth it.
George Hill
· November 25, 2017
These people understand creating a shopping experience. They have no equal when it comes to knowledgeable, friendly customer service. And help is never hard to find.
As for Black Friday, they were on... top of their games. All registers were double staffed with alert and friendly reps - no small achievement at 0500! See More
Heather Bapst
· December 20, 2017
I tried to take my son to see Santa. He was really excited. Website states Santa is there til 8, and there was no mention of "til passes run out". My son was really upset because he could see Santa ta...king other kids and the lady at the stand was really rude about the whole thing. See More
Paul George
· January 21, 2018
Worst people in the hunting department. I told them the item I wanted to purchase was $100 less down the road. One guy told me to go buy it at that store and they price match on this item. I told the ...manager in charge and he took me to the hunting Dept. Then another guy told me he would not sell me the item. I went back to the manager. What a mess. Poor training on their part. See More
Samantha Bourque
· December 20, 2017
Went to go see Santa tonight and was turned away because they weren’t anymore “time slot tickets” there was no line at all and still turned away. Extremely annoyed and disappointed, thanks bass pro f...or nothing and disappointing my boys. Will not be coming back again. See More
Brooke-Ann Dubord
· August 14, 2017
Drove 2 hours and 35 minutes from Maine with my husband and children, we were here for 3 hours & didn't even realize how long we'd been in the store! We had a great experience!! We happened to be the...re during a feeding of the fish and my children loved it! It was very interesting to see the fish eat & swim around like crazy! See More
Sandra A Damske
· November 15, 2017
We went yesterday to see Santa and everyone was very nice and great with the kids. Regular shopping there is always good and the sales have been great as well.
Amy Lesko
· November 27, 2017
We ran gift wrapping as a fundraiser they were so accomidating and kind to our athletes and their family and super supportive! The Manchester Eagles are forever grateful for Bass Pro Shop in Hooksett!
Sammy Paradiso
· October 1, 2017
I love this place. I asked one person for some help to find a pull over sweater and ended up having 3 people help. I go to other places and can't even find one person and when I do I get the answer I... don't know.Also I always find what I want and more. Keep up the good work! See More
Brian Pike
· October 22, 2017
Not today. Very disappointed with Hooksett . Sorry What I was looking for wasn't there. I'm retail savvy so I know inventory doesn't sell, eliminate it. Online is where I will shop. Always loved Sprin...gfield. Hooksett needs a food court and a small museum for local catches. See More
Geoffrey Bouchard
· June 28, 2017
Overall it was good. Disappointed that Tracker specific parts for the Versatrack mounting system are not readily available for viewing or pricing. Solid selection of freshwater gear, tough to find an ...associate and when I did, not the friendliest encounter. Checkout was quick and courteous, I'll still shop but please take the opportunity to train staff in customer service. See More
Craig Barnaby
· July 23, 2017
Love this place , always find what we need and its often things we didn't know we NEEDED but had to bring home !!! Great place just to stroll around , great products , quality stuff and wonderful staff !!!
Wayne Claflin
· September 30, 2017
Seems sales people to ask me if I needed help as they stood around. Talking to each other and not paying attention to 2 of us.
Chris Laverdiere
· February 27, 2017
Steve from the archery dept is possibly the nicest person I have ever met in my life. Not only did he help out my family when we went to purchase Bows but he took the time to really help and explain t...o my 7yr old all the do's and don'ts or archery, I could go on and on but the bottom line is that our experience was great and that man made a very positive influence on my kids and that is something I know they will never forget. It is obvious that he loves what he is doing. I'm happy with the compound bows I bought for myself and boys and look forward to going back soon. See More
Meagan Faria LaFlamme
· December 14, 2017
We love our yearly Santa pictures, just wishing it was a bit more organized with the lines.
Teri Bonatti Soderquist
· December 4, 2017
the photo i waited 2 hours for looked like my 5 yr old took it. waste of my time.
Will Heath
· December 18, 2017
Great selection and the kids love the fish tank!
Videos
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Please join us as we welcome Matt Razey of Freak Finder Fishing as he conducts a tank demonstration on Year Round Dropshotting-Making Refinements to Make the Presentation Work All Season! This tank demonstration is sure to be jam packed of information so make plans to stop by!

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If you're interested in learning how to tackle those difficult deep water grass areas, then have we got a seminar for you! Join us as we welcome Matt Razey of Freak Finder Fishing for his seminar "Understanding deep water grass and the best approaches to fishing it"
Matt will go over everything you need to know to get you well equiped and on your way to a succesful fishing season!

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21 people interested
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