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4.7
253 Reviews
Tell people what you think
Maria Alam
· November 17, 2017
It was a lovely visit in the chocolate factory of ghrawi , with Mme Mona karout. Very friendly employees and greatt chocolate taste.
It s definitely one of the best factories in town! Thank youu for ...the great experience See More
Sahar Haidar
· November 17, 2017
After a visit to Bassam Ghrawi, I can fully admit how clean and tidy the factory is : its raw material, chocolate, quality control, and overall hygiene. Bassam Ghrawi reveals nothing more than distinc...tion and excellence. See More
Maysa Abufakher
· October 19, 2017
Best products, great quality. I would never go elsewhere...
Nour Ezzeddine
· June 19, 2015
Ur chocolate is very tasty. However the glue you use for the wrapping is too strong. I struggled to unwrap it especially that what I ordered us double wrapped! I hope u improve that cause the quality ...of the chocolate is really good See More
Manal Sabbagh Lawand
· August 7, 2014
I’m writing this post to share my experience with your customer service which is one of the worst I came through.

I hope that this is not how you trained them to deal with your consumers; where othe...r company believe their consumers are their most valuable assist, it seems your people doesn’t understand the basics of customer service, not only they are rude and impolite, but also when faced with an issue, instead of trying to solve it, they try to cover their mistakes by blaming the customer and ignore totally our right as consumers to be well informed of all the details.

It is not enough to have good quality products, but also the to maintain customers and build a good reputation is a key to every success, remember that Lebanon is a small country and word of mouth is very influential.

In other countries you can complain about such act as being misleading if not to stay act of theft, but unfortunately we are in Lebanon and it seems you are taking advantage of the lousy system to keep your unprofessional acts.

I’m not sure if I will get a reply from you on this and if most importantly will find someone who really care to solve this issue but in the absence of any positive will to help from your stuff I will keep writing on your wall to worn other customers.
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Wael Abou Saad
· June 2, 2017
Welcoming staff great flavor fair prices
Wish you all the best
Charbel Sweidy
· July 11, 2016
Thank you for you tasty chocolate amazing decoration creativity and for your professional staff (specially to Leila)
Mona Bilani Hibri
· March 6, 2014
I loooove ghrawi chocolate and i tell all i know about it my mother also buys only from there and her german friends too you have big awsom varieties goooood bravo ghrawi family
Maya Ezzeddine Bader
· March 5, 2017
Best taste, amazing customer service, great value for money
Dima El-Aref
· March 29, 2014
I love their dark chocolate with croquant and their Abou Sfeir dark chocolate and their mint with dark chocolate ❤️
Mohamad Nour Itani
· November 13, 2014
amazing chocolate I do really invite everybody to come and try some of bassam ghrawi chocolate
Mai Safa
· September 14, 2014
:) best chocolate and best customer service! Love love love!!!
Wafaa Masri
· October 4, 2014
The chocolate tastes amazing and the management is very cooperative and caring.
Ali Beaini
· March 28, 2017
Greetings to MR Bassam for the great business in worldwide
Sameer Aljallad
· March 18, 2016
..with B.G..u refreshing ur harmony test..daily..
Loletta Alabeid
· December 28, 2015
Best chocolate in lebanon
Make it with love
Majed Chamseddine
· January 21, 2014
The most glamorous chocolate
Bassam Zein
· November 3, 2013
Love everything here
Afif Ladki
· March 20, 2014
Best choclate ever taste
Omar Ladki
· May 24, 2014
Best taste ever
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Chocolate stands for all occasions #BassamGhrawi #Beirut #Kfarshima #chocolates #yourtraditionalpartner
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Posts

Inspired by the beauty and liveliness of a jungle, baby NOAH’s theme stand was created!

What do you think about this captivating theme?

Nour El-Dine Daaboul

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Explore our Harley Davidson theme and notice the splendid details blended all together to create a delightful baby stand..

#Baby #Boy #New_Born #Stand #Harely_Davidson #Chocolate

#BassamGhrawiConfectionery #YourTraditionalPartner