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Reviews
14 Reviews
Tell people what you think
Casper Kruger
· September 11, 2017
Why does it take 7 working days just to acknowledge that an email was received? And then after the 7th day you still need to search for it. Why does it take 21 ...working days to process an application? And no one is ever available when you contact telephonically? Are you guys not enjoying your jobs? Are you not competent to fulfill your functions? Or is it just because it is a government regulated institution??? See More
Angela Drescher
· August 17, 2016
Lodged a group complaint against Discovery Health (PTY) Ltd for their call centre giving members " advice" that contravenes Regulation 7 and 8 of the Medical Sc...hemes Act, or the claims department paying for PMB's illegally from member's medical savings accounts. Despite at least 8 call reference numbers to substantiate our claim,no-one bothered to listen to the calls. The 12 or so " cases" given as examples of these contraventions were NOT considered as a PATTERN of contravention, but each case was passed to Discovery to deal with individually- if we had wanted that, we would have not lodged a group complaint.
Many issues in my complaint were simply ignored and not commented on o dealt with at all. When I queried this I was told to lodge YET ANOTHER COMPLAINT. I have now been trying to get answers out of CMS for well over 18 months now- simple answers , that deal with compliance by medical schemes with legislation.
Don't know if I should even waste my time writing yet another very time consuming complaint, only to be " fobbed off" again with a letter from Discovery Health defending their
" occasional errors".
Makes me wonder about the independence of this " so called" Ombudsman............ See More
Travys Wilkins
· August 23, 2016
Sent through a brokerage accreditation on the 30th June 2016, received no feedback and on following up on the 8th August 2016, requirements were generated.

Re...quirements sent through on the 11th August 2016, no feedback until I followed up today, the 23rd August 2016, only to be told that it takes 14working days from when requirements are submitted to feedback.

World class service - not the first time I've been subjected to this and I'm sure it won't be the last. See More
December Ngwenya
· November 2, 2015
I just want more information about the scheme as I'm looking for the affordable medical cover for my father who is 65yrs now if I can get the price list how much to pay per month (premium) and options to choose
Ronnie Van Der Peet
· December 8, 2016
Been waiting for a complaint to be resolved from July and have heard nothing. Ronelle ignores emails, doesn't return phone calls, and seem to be getting no joy with the manager Thembi either. Pathetic service.
Estie Kretschmer
· February 14, 2014
If I could rate you lower I would have. We've lodged a complaint against our Med Aid in June 2013. On July 15, 2013 our Med Aid responded. It is now SEVEN month...s later and the ruling still has not come through.

The time limits listed on your website states: "Upon receipt of the response from the medical scheme, the Registrar’s Office will analyse the response in order to make a decision of ruling. Decisions / rulings will be made within 120 days of the date of referral of a complaint and communicated to the parties."

We are now 90 days PAST the 120 days...

I have written emails, made phone calls and not ONCE has any of your advisers bothered to return a phone call. Not once has an email with information landed in my Inbox WITHOUT my prompting it. And most of the time, not even then.

There have been SO many delays (some reasons were actually laughable) in this process, that if I were to mention them all, you would say I'm lying.

I can NOT believe a company could actually "function" so poorly and still be in business.

And yes, it is now Feb 14, and we are STILL awaiting the ruling.

I can only hope that YOU never have to rely on your own competence when you need to settle a dispute with your Med Aid.

Your dealing with this matter has been incomprehensibly inept. See More
Ele Stanley
· April 12, 2016
Be love boy else Stanley
Kedidimetse Senatle
· November 14, 2014
I luv medical aids couse they are handy when it comes to being sick and u dont have money for the doctor.
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Posts

The Constitutional Court rendered its judgement that personal medical savings account need not be treated separately or differently from any other liabilities. http://ow.ly/MmHJ30eqkzp

Circular 56 of 2017: Personal medical savings accounts
On 6 June 2017 the Constitutional Court rendered its judgement that personal medical savings account liabilities do not need to be treated...
medicalschemes.com

In this issue of CMScript we focus on Corneal Ulcers - read all about it! http://ow.ly/CEsC30eqjvg

CMScript 7/2017
A corneal ulcer is a painful open sore on the cornea that can cause loss of vision and even blindness. A corneal ulcer appears as a grey to white...
medicalschemes.com
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Posts

CMS hereby informs relevant stakeholders about the pending liquidation of COMMED. Follow this link for more information --> https://goo.gl/MksgZc

Press release 13 of 2017: Announcement about pending liquidation of COMMED
CMS hereby informs relevant stakeholders about the pending liquidation of the Community Medical Aid Scheme (COMMED) in terms of Section 53 of the...
medicalschemes.com

The CMS will be hosting a 2-day workshop for newly appointed members of the Board of Trustees of Medical Schemes http://ow.ly/TzGc30e4fEs

Induction Programme for Trustees
The workshops will be held in Gauteng on 14-15 September 2017 and in Western Cape on 12 -13 October 2017.
medicalschemes.com

CMS will once again be hosting a one day consultative broker induction workshop for accredited healthcare brokers. http://ow.ly/Zypa30dTshu

CMS Induction Broker Training
The one-day consultative workshop will, among others, cover the following topics:
ï‚· The Medical Schemes Act and accompanying Regulations;
ï‚· The...
medicalschemes.com
Council for Medical Schemes added 9 new photos to the album: CMS Mandela Day 2017 — with Kholisiwe Mathebula.
July 18

The Council for Medical Schemes' staff, led by its Social Responsibility Committee served soup and bread as part of their 67 Minutes for Mandela Day at St Micheal's Anglican Church in Sunnyside, Pretoria.

In this issue of CMScript we focus on Acute Otitis Media... read all about it! http://ow.ly/Tutr30dGQjV

CMScript 6/2017
Ear infections are amongst the most commonly diagnosed conditions by healthcare providers. Roughly half of all infants will have had at least one...
ow.ly

In this issue of CMScript we focus on Myasthenia Gravis... read all about it! http://ow.ly/UHkN30dGPsk

CMScript 5/2017
Myasthenia Gravis (MG) is a Chronic Autoimmune Neuromuscular condition that causes weakness in certain
muscles of the body. MG is caused by an...
ow.ly

In this issue of CMScript we focus on Age Related Macular Degeneration... read all about it! http://ow.ly/DTWO30dGOMD

CMScript 4/2017
According to the World Health Organisation (WHO) age related macular degeneration is the third cause of
blindness globally. This edition of the...
ow.ly

Our latest CMS News is out! Read up on the latest in the medical schemes industry. http://ow.ly/nmr930blI6j

CMS News 1/2017
In this issue of CMS News, we remember our dearly departed Registrar Dr Humphrey Zokufa. We also give you a way forward for the PMB review,...
medicalschemes.com

In this issue of CMScript we focus on HIV... read all about it! http://ow.ly/YKMJ30aYpUS

CMScript 3/2017
South Africa is still heavily affected by Human Immunodeficiency Virus (HIV) infections. More than 15% of the country’s population aged 15–49 years...
medicalschemes.com

In the latest issue of CMScript we focus on TB. http://ow.ly/hdcp30aITIH

CMScript 2/2017 - Tuberculosis
Tuberculosis (TB) is one of the top 10 causes of death in the world, ranking above HIV and Malaria. A total number of 1.8 million people died from...
medicalschemes.com
Council for Medical Schemes updated their cover photo.
February 26
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#phila

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National Department of Health (South Africa)
January 19

PHILA: Make a healthy lifestyle choice & tag us/comment every Thursday under our posts with your picture. Make every Thursday a #PhilaThursday. JOIN THE MOVEMENT. #PhilaMoments #HealthIsWealth ^eN2

Council for Medical Schemes updated their cover photo.
December 1, 2016
Image may contain: 1 person, text

Our latest CMScript is out: http://ow.ly/dHiT305J5Pz

CMScript 9/2016
This edition of CMScript focuses on a condition that is not included in the Prescribed Minimum Benefits (PMBs) but may lead to a valid PMB...
medicalschemes.com