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4.4
184 Reviews
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Maria Elena Venegas Romero
· November 16, 2017
On Monday 11/17/17 I called to speak with the owner of Tori's station. On Tuesday I got a call back from Debb, she told me she would call back in 24hrs. It has been more than 48hrs, and I have not got...ten a call. The complaints I have are very serious. 10 minutes before the start of my event a lady gave a tour of the hall, some of my guests were already there and they felt extremely uncomfortable. I felt very uncomfortable because all my belongings were already in the hall. Second, the security locked the door to the hall and many guests were not able to enter the hall and they left, many were left outside when they left to get something, and they were not able to enter again because the security locked the door and spent the entire night "flirting" with the waitresses at the bar. I paid $160 for a job that he never did, and I demand a refund. The waitresses during the dinning time, served themselves and ate the food instead of serving and caring for the guests which is what I paid for. In addition, I stood at the bar for 10 minutes waiting for a drink. The people at the bar would just look at me and continue chatting (waitresses, and security). These are just a few of the infinite complaints I shared with Debb when we spoke about the refund, but by hearing no response, I feel that for being Hispanic Tori's Station and all employees there make less of my complaints, because after making the payments they showed absolutely no care for my event, and even now that I have made these complaints they show absolutely no care for anything I say or bring to their attention. They have made me feel that they only want Hispanics to come and leave their money for a horrible service, compared to the great service I have seen them give people of a different race. I thought that there was no difference made as far as equal treatment for all races goes. I hadn’t heard about any complaints from the Hispanic community, but now that I have made a complaint and have received no answer, I realize that there is a difference in treatment made towards Hispanics. It’s not that we don’t make complaints, it’s that the people at Tori’s Station don’t care to follow-up on the complaints made by us (Hispanics). I am very disappointed because I thought that Debb was a serious person, but I realize that she is as unfair/corrupt, call it what you may, while treating Hispanics as Mr. Ruben is. Together they make the perfect team when discriminating Hispanics, and not giving us the importance we deserve. See More
Jeremy Brown
· November 4, 2017
My wife and I were very disappointed with our wedding here. We felt that there were numerous issues with the planning and management of our wedding, and then when I contact the venue about our issues... they have the nerve to say I'm trying to extort money and tell me they're going to send my email to their attorney. The Director of Operations is the same person that handled our wedding, so to me it feels like there is no accountability for mistakes since all of our grievances were simply denied. Cannot recommend to anyone. See More
Charlotte Oligee
· January 8, 2016
I have attended many events at Fairfield Banquet and Convention Center, as both a guest and as a vendor through my photography business. I have always been greeted with a smiling face and helpful sta...ff. I have seen some great (and much needed!) updates to not only the interior but the menu and staffing. The interior changes are are so nice, each room is unique and elegant. The food is downright amazing and I am so excited to sample the new menu at the Red Carpet Bridal event. The biggest change has been the attitude of the staff. The wait staff is warm, helpful and seem to enjoy themselves. I refer my clients to Fairfield Banquet/Tori's Station on a regular basis. I am so happy when my clients let me know what a great experience they also had! See More
Robert Cecere
· February 13, 2017
Top in customer service with class and style. You will enjoy your experience from the time you walk in the door to the very end of your event or celebration. See for yourself, it's the real deal in f...ine detailed group entertaining venues See More
Laila Laknahour Kunvarji
· November 16, 2015
Saturday Nov 7th we hosted our daughters Sweet 16 surprise masquerade ball in the diamond room. We bought the snow flake package n offered our 100 guests with an open bar for the entire evening. The e...vening was absolutely incredible and classy. Dinner was delicious, drinks were great, the tables were perfectly decorated along with beautiful center pieces. I am very particular & I don't write many reviews unless I am totally blown away. Thanks to Lynn, Shane, Monica, McKayla & Dee for making our daughters event one that no one whom attended would ever forget See More
Elizabeth Wood
· April 27, 2017
I can't say enough good things about this place. I had my wedding reception here and we just loved it. Didn't have to worry about a thing. I have recommended it to other people and will continue to do so.
Connie Parras
· April 13, 2017
Great place for any event with weddings, parties of all sizes with pleasant, informed caring people to offer. & supply the decor & excellent menu you would need for a successful event!! Call & start... your event with the people that can make it a professional but personal memory in your life! See More
Pam Stroup
· June 12, 2016
We used their catering service for a golf outing and the staff was well organized-providing our group of approximately 200 lunch "at the turn" and then dinner at the conclusion of the event. Food was ...all delicious and staff was very friendly and ready to serve. Would highly recommend them for a catering event. See More
Courtney Hitt
· December 18, 2017
Dont work there because all people do is sit arpund and make shit up and ruin eachothers lives. Smh #devastating
Paige McSorley
· January 2, 2017
My husband and I had our reception here July of 2016. The staff was great, the food was wonderful, the drinks were good, the rooms are beautiful. I would highly recommend booking here for your wedding... reception! See More
Nicole Rose
· November 29, 2015
So my actually wedding day was amazing all MY planning, the center pieces and stuff that I had arranged were amazing! The food was great also! All throughout the planning i had to deal with Dee but ma...ny times go over her head and deal with Lynn. 3 days before they email me saying that the DJ just gave them an invoice which was wrong and we discussed it and they changed it however you have your 30 day meeting for a reason, I shouldn't be getting any bills unless there was extra people!!!!!! They told me about the finalized bill at the rehearsal and said don't worry about it today, however they had the nerve to come up to me on MY wedding day worrying about a small amount of money!!!!!!!! It was ridiculous and very unprofessional!!!! Things were suppose to be directed by the DJ and the person that night was saying how to do certain things! It's very upsetting because you pay a lot of money for your wedding, you plan and for something so small to ruin it because they can't hold off on money they messed up during the 30 day meeting! There is a big lack of communication there fliers say one thing, the website another, switched djs half way through! It was beautiful and I had lots of compliments but it was due to decorations, dresses, centerpieces, things like that. Other places take stuff down for you at rhe end of the night they did not, heck they tried to say it was their stuff!!!! Not much of a wedding coordinator!!!! See More
Tasha Ellington
· September 11, 2017
love this place, been here for several receptions and for a few reptile shows
Joseph S Testa
· August 22, 2015
As a #wedding videographer, had opportunity to film a wedding at this venue. What a great place for a wedding and for wedding vendors. Lynn the general manager there was a gem, she took care of all ...of the wedding vendors and I'd asked her about lighting when shooting the dances and she was willing to work with us on all of it. Highly recommended venue. See More
Dennis Diaz
· March 5, 2017
What is there not to love about Tori Station, the Staff are friendly they take away all the worries and the preparations there like a family. At the bridal shower it was fun and informative. The food ...provided was delicious. I just wanted to say thank you for making us feel like a family, we can't wait till June 10th. See More
Corey Ecton
· February 5, 2017
Very pretty venue and friendly staff. We were present for a vape meet and at times, the staff seemed bothered by the vape in the air, but all-in-all, they were all very friendly and helpful
Brandy Weathers
· May 13, 2017
Very nice place to have any and every event at this place me and my family had a blast here
Beth Kersteiner Robson
· May 21, 2016
The committee of Bucks for Bradley would like to thank the staff of this facility for their tremendous outpouring of generosity and assistance ! Our group held a fabulous benefit for Bradley King on ...April 30! Without the support of the Fairfield Banquet & Convention Center @ Tori's this endeavor would not have been as successful as it was! Thank You !!!!!! See More
Kasey Nicole
· February 5, 2017
Was my first time there very roomy and nice would definitely would attend another gathering there and recommend it to friends
Katie Davish
March 18, 2013
My husband and i were just married march 16 and used the diamond room and everyone had a fantastic time. Lynn was so helpful and everything Ran very smoothly!! Highly recommend this place.. They made ...our day so much more memorable :) See More
Kathy Wise
· November 27, 2015
We have are reptile show there every month. The lady that work selling food does a great job. Very friendly ladys. They do a great job cleaning the place up after the show
Videos
Tori's Station
2
UPLIGHTING!!!
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15
Some of our 2011 Weddings and Receptions!
2
Posts

Due to our hectic event schedule last week and an even more hectic event schedule next week, we decided to give our staff a break and not open the office tomorrow... so no Saturday office hours for this weekend, January 6th-7th.

Due to our hectic event schedule last week and an even more hectic event schedule next week, we decided to give our staff a break and not open the office tomorrow... so no Saturday office hours for this weekend, January 6th-7th.

Posts