1 hr

“But, that’s not what’s really happening on the ground.”

This Next Avenue Influencer in Aging says here's what's really happening|By Next Avenue

We love seeing the new innovations being developed to assist caregivers. Does CircleOf sound like something that would be useful to you as a caregiver?

CircleOf is an exciting App developed out of Cisco's CHILL Lab that aims to help solve some of the problems of healthcare by focusing on caregivers. 45 million Americans are caregivers, 475 billion dollars is being paid by patients out of pocket and 63% of Caregivers develop illnesses.
138 Reviews
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Robert Edward Keilitz
· March 7, 2018
Their website says "With planning comes confidence" maybe they should change it to "Customer Service What's That?".I have many questions about an annuity that I opened on 07/23/2003 that require speci...fic answers other than what is on their Q&A pages.I no longer live in America moving overseas so my situation is different regarding my beneficiary claiming proceeds once I pass. I cannot use 800 or 888 numbers since toll free does not work out of my country and even if it did the discussion would take 1-2 hours on the phone which I am not prepared to pay for.I have repeatedly faxed their annuity department since February 28th and to date have not received any reply not even the courtesy that the faxes were received and they will reply. So my next step today will be to re-fax again this time to Thomas Mcinerney CEO/President and e-mail the Board of Directors. I have annuities with 7 other companies all which I have been able to receive replies in 48 hours so that I can plan along with my lawyer and CPA the best route for my primary beneficiary who also lives overseas.Please don't ask me to send a private message as I tried that already. Your format for telephone numbers only accepts USA phone numbers and there is not enough space to type in my phone number which has too many digits and which format rejects. See More
Carissa Werner
· January 19, 2018
4th time in 6 months that my payment has not been received on time. Absolutely ridiculous. When I call to complain and have another check issued and set up direct deposit I get the run around and then... have to wait another 2 weeks for a check when it’s your mistake? Unacceptable. I should be able to set up direct deposit over phone and have MY MONEY available quicker than an extra 2 weeks, especially when my mortgage is being jeopardized because your company isn’t reliable. I will be looking to transfer elsewhere. See More
Malice James Valentine
· January 8, 2018
After over a decade of having a policy with this company I’ve only received payment on time once. This is by far one of the worst companies I’ve ever had the pleasure of dealing with. Hopefully after ...all is said and done someone buys them out and does a better job with all of their policies. See More
Rachel Hershberger
· August 19, 2017
This is by far the worst company I've ever dealt with. I found another company to switch to, but the new policy wasn't in effect yet, so on June 18th, they drafted out of my bank account the entire's premium. My new policy got enforced with the new company and I canceled the policy with Genworth. As per their letter to me, the cancellation was effective 8/8/17. According to Genworth, they get to KEEP the entire year's policy that they drafted out of my bank account even though it was canceled only 6 weeks after they were paid for the entire year. This is the most ludicrous thing I have ever heard. They are trying to steal my money and justify it in their eyes. See More
Mary C Miller
· September 26, 2017
Can you give them less than 1 star? Repeatedly denies claims for my elderly father who has faithfully paid premiums for many many years. We have sent documentation ad nauseam and still they deny. Wai...ting for him to die so they won't have to pay. See More
Robin Allison Reilly
· January 10, 2018
I cant say enough positive things about Genworth. They have been helpful with my moms policy and helping me navigate the process as her POA. Strongly recommended! Thank you Genworth!
Judith Yancey
· February 21, 2018
Their payment practices have come a long way in the rite direction. Redesign of website and being able to submit claims online have made a positive difference!
Sandy Budde
· March 9, 2018
Bad!!! When they found out my mom was going to be a long term nursing home patient, they canceled her policy and returned the money she had sent in over the years.
Bonnie Bruendl Schreiber
· August 9, 2017
I rec'd Genworth's form notifying me of option for continuing my current LTC policy coverage at a 47.6% increase! or pay less for much less coverage. And no return envelope. I'm expecting a bill fo...r the new huge amount, so they can cancel entirely. Very disappointed in the business practices of this company. The enclosed "thank you for your trust" message from Elena is a laugh. See More
Cheryl C Mays
· December 18, 2017
I have worked here for over 11.5 yrs and love it. I feel like this is my work family and they are awesome!
Barbara Hanson
· March 20, 2017
I have seen over 400 people make claims on their GNW policies. So far, so very good. There can be glitches w/paperwork, as with anything involving paperwork! Genworth has resolved the issues I experie...nced graciously. I saw the company reimburse a client for several years worth of an overlooked discount, reinstate a policy the client neglected to pay for over 6 months due to an address mistake, and actually pay for a claim the deceased never made before their death. Long-term care is not your usual insurance, and Genworth, in my over 22 years experience has gone the extra mile to take good care of their policy holders. See More
Jody Zahn
· February 24, 2018
Raised long term rates by 41%. Shame on you after years of paying and just having a rate increase.
Kelley Wills
· April 27, 2017
Horrible service, terrible caretaker compensation. The timesheets are confusing on purpose so that if you make any little error you won't get any compensation. It's basically setup to take all your lo...ved ones insurance money. The rhetoric on all the paperwork is so cloudy and unclear enabling genworth to cut care coverage even if the insured is bed ridden and needs 24 hour care they will only cover half of the day leaving family members scrambling for help or paying out of their own pockets. Corporate bureaucracy at its finest. See More
Jimmy Dunne
· November 2, 2017
Do not do business with this company under any circumstances.
Randi Borden
· August 24, 2017
RUN, Seriously run, they will just take your money and screw you over. do not do business with.
Ken Tabb
· December 7, 2016
Horrible service by this company. Genworth stopped monthly payments for a disabled adult due to not getting back a change of address request. The payments were being automatically deposited into her... checking account. It couldn't have been a worse time for this to happen, right at Christmas time. When I called and asked why, they said because they don't have a good address, I asked why didn't they just call? No answer. Now its going to take a couple of weeks to get her payments back going again...SMH. Merry Christmas to you too Genworth. See More
Connie Thomas
· April 4, 2014
I would not recommend Genworth. One of my residents was paying since she was 70 years old and when she turned 90, she went to the hospital. She missed a payment while in the hospital. Genworth canc...elled her! They never sent a certified letter to have her sign that she received it. They claimed they sent her power of attorney three letters. He did not receive any! They said they did not have her current address! Baloney!! As she was mailing checks from the same address for four years and we have a copy to prove they had her address! A lawyer is working on it and I will let every person I visit with as an administrator know what kind of scam your company pulled! Shame on Genworth for taking advantage of our senior citizens! My resident paid $24,000 to the insurance company and they bailed out when she was ready to go into assisted living. See More
Barbara Hanna
· July 13, 2017
Do not buy a long term policy from Genworth. They are difficult to deal with every excuse in the book for not paying the claims
Richard Harrison
· May 23, 2017
Bought long term care policy in 2003. Premium was $ 1881. In 2014 premium jumped to $ 2257. In 2015 my premium jumped to $ 2708. In 2016 my premium was $ 2708. In 2017 it jumped to $ 3250.... So in four years, my premium jumped about $1400 a year. So where will they go from here? Frankly, i'm shocked. I could understand some increase. But this? Would you buy from this company knowing this? See More
Laurie Barker Burdwood
· January 17, 2017
My mother in law has paid into her long term care insurance for 10 years, her monthly premium is $890. Now that she is completely bedridden, her health in decline and nearing the end of her life Genwo...rth DENIED her claim for assistance
****Edited update
Thank you for your timely response in correcting this situation
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“The average millennial caregiver has been caring for a loved one for nearly three years.”

WASHINGTON, Feb. 7, 2018 /PRNewswire-USNewswire/ -- AARP and United Way Worldwide today announced the debut of the 'Do You Care ChallengeSM,' a new easy-to-...

We’re helping the Richmond SPCA save lives! Genworth is sponsoring the 16th Annual Dog Jog and 5K Run to provide support to the nearly 4,000 homeless animals the local nonprofit cares for annually. #DogJog #RVA

“Compared with men, women who have a stroke are more likely to live alone and be otherwise socially isolated.”

US News is a recognized leader in college, grad school, hospital, mutual fund, and car rankings. Track elected officials, research health conditions, and find news you can use in politics, business, health, and education.

Greetings from #ILTCI18!

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"I enjoy sharing our amazing people and the wonderful things they do in our communities. I love to focus on the good. Compassion and empathy are my favorite qualities in people. It's a pleasure to work with so many people who genuinely care about others and take time to make the world a better place. Even small gestures can have a big impact. That's what it's all about…taking care of each other."
Suzy, Brand & Buzz
#FeelGoodFriday #LoveMyJob #FocusOnTheGood

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Are you or someone you know having a knee replacement? This article shares a few tips that may help following the procedure.

A knee replacement is not a sentence.

“The phenomenon isn’t limited to regions rich with retirees.”

Use a little sleuthing to uncover health problems that Mom and Dad may not reveal.

What a great story about the love of dogs.

The program, a part of the senior campus devoted to caring for individuals with Alzheimer’s, dementia and other memory impairments, is made possible by the folks at North Shore Animal League Americ...

Planning for your final years is about so much more than saving for retirement and writing a will. We're excited to share a new program we developed with the he...lp of Dignity Memorial, Genworth, The Conversation Project and Dr. Julie Masters of University of Nebraska at Omaha to help seniors and their families live more fully during their final years and orchestrate a harmonious grand finale.

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The Compose Your Life Song℠ public education program offers free resources that encourage seniors and their families to talk about plans and wishes for their final years, while also exploring options for end-of-life care, finances, insurance and funeral planning.

Next Avenue answers your questions about medicare, Medicaid and long-term care.

Answers to your questions about what the federal programs do and don't pay for|By Next Avenue

“By failing to prepare, you are preparing to fail.” – Benjamin Franklin

According to AARP, more than 20 percent or 8.6 million people older than 65 are now, or are at risk of becoming, an elder orphan — a senior citizen who does not have a spouse, significant other or children to help care for them as they age. A far greater percentage have adult children who, for wha...
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Better Housing Coalition added 2 new photos — with Chris Hairston-White and 2 others.

🌬️❄️Nothing stops our corporate partner Genworth from helping our residents thrive. Not even snow! Thank you Mollie Brooks for coming out to visit North Oaks Apartments in preparation for June's Month of Service! #ROICircle #VolunteersRock #BetterCommunities

Had you ever considered when you became ill may influence the outcome?

MANKATO — The day of the week and time of day you go into cardiac arrest at a hospital has a bearing on your survival rate, according to a recent

“For over a decade now, I have been fortunate enough to be involved in Long Term Care insurance here at Genworth in one respect or another. Roles within New Business, Customer Service, and Claims have granted me the opportunity to speak directly with those who sell, own, service, and use the LTCi product throughout the years. And, in every instance I have come away with a sense of satisfaction, knowing that I played a very real and practical part in fulfilling Genworth's promise to provide solutions to the challenges faced by America's aging population.” DeWayne, Claims #FeelGoodFriday #LTC

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