58 Reviews
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Sonya Boler
· March 7, 2018
Excellent and compassionate work today with IRV HVAC, plumbing and electric. I had used them before and Leon put in New toilets in my home. He did an excellent job. So I decided to try them again. I c...alled and spoke with Melissa. She was very professional. I was not disappointed. I had multiple problems with my home with my AC out and water heater damage. I met with Quaid and he explained everything that needed to be done and gave me options. I had actually been dealing with my AC for 2 years now. A family friend knew a guy not licensed and he had taken advantage of me. I paid him for a unit which he said was affordable but it was a used unit and every two weeks I had to keep calling this guy with problems and so I kept paying him to put Freon in the compressor because there was a leak which I was told was illegal. I felt like the IRV Team not only listened to me but they GOT THE WORK done today. The major problem was my water heating system in the attic had water leaking. It was an emergency because the floor was wet and could have caved in. Garry Owen came out and checked everything and called technician Laslo RAKONCZAI and he came out and put a new water heater in my home. This saved what could of been a major problem. Tomorrow I will be getting my NEW AC in my home. Praise God.... I will be cool this Summer because the last 2 years were hot. Thanks to everyone: Quaid, Garry Owens, and Laslo. Excellent work. See More
Marlon R. Rigaud
· December 4, 2017
Well, they say what they’re going to do and they do what they say period. Always courteous and leave the place looking the same way it did when they got here, incredible.
Kristen Walling Schachner
· December 30, 2016
IRV Plumbing is the best company around. Good customer service is hard to come find. Great customer service is unheard of these days. IRV plumbing is the best of the best with Great Customer Servic...e and professionalism. We had a major issue with our upstairs bathroom that brought me to tears. The technician, Chris, was awesome and was literally on his hands and knees removing fungus growing under our toilet. He was professional and caring in a very gross and disgusting situation. He assured me everything would be ok. He recommended a restoration company to come out and double check there was no further damage and gave me the number. He even did a curtesy removal of the old toilet. His professionalism was great. I call IRV for all our plumbing needs. In the past they have replaced our sink, fixed our garbage disposal, and now they will replace two toilets in our home. I wouldn't trust anyone else. IRV has fair pricing and fair practices! See More
Jeff JT Trzcinski
· January 4, 2017
My old fireplace stopped working, and I told Gary I wanted to make the switch from the fake logs, to the stones/rocks. Gary went down to Texas to get the fireplace I wanted. This is customer service a...t it's finest! Also, Gary installed a remote control system where I can now turn the fireplace on and off from the comfort of my couch rather than having to get up and flip a switch like my old fireplace had. I get more compliments about my fireplace now than I ever had in the past. Also, whenever I have questions or concerns, Gary comes over to address them, rather than talk about it over the phone. Glad to see this level of customer service isn't entirely dead! See More
Jennifer Johnson Beaver
· December 15, 2016
What can I not say about this group. From inside to outside this company is OUTSTANDING. Our warranty company called several companies out to our home to help us with our hot water heater. 3 of them f...ailed to return our calls or show up to appointments. They called IRV plumbing and spoke to Zoe and they set up an appointment right away. John came out the next day and he was the greatest. Super friendly, very professional in explaining what needed to be done with code upgrades and was willing to answer any question I had. I could not have asked for a better person to be stuck working in my house all day. Plus he was so kind to my animals and didn't mind them checking him out all day and barking at him. John, you rock! It was a pleasure meeting you!
Then we had a billing issue which was quickly handled by Melissa in the office. This company is so lucky to have an employee like her. She was so sweet to help us get the refund quickly. What an amazing girl. Melissa, thank you honey!
I have their magnet on my refrigerator at home and they will be the only plumber I call from now on. HIGHLY recommended from a picky consumer.
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Herbert Anderson
· January 18, 2017
I'm not going to put a final review up til after the second visit tomorrow. I will say that the service today was terrible. The technician was profession as can be but he could not figure out what was... wrong with the tankless heater. We were charge for a service of zero results. On top of that he left an estimate of $759 worth of work that needs to be done, but no clear answer of the problem. See More
James Opal
· September 29, 2017
I do not like the ad I was trying to look at my ladie freinds and then they showed me this and i dont no who they are
Sean Wiley
· September 14, 2016
Mike did an outstanding job replacing a few electrical switches in our home today. He was professional, courteous and personable and took the time to check every switch and socket to determine what we... needed fixed. Scheduling was easy and was given a three hour window. At the beginning of the window, someone from the IRV office called to let me know Mike's ETA then called me again when he was 30 minutes out.

I will definitely recommend Mike and IRV in the future.
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Shawn Johnson Ryan McCray
· July 13, 2015
The entire purpose of me replacing my toilets was that according to your tech, mine were low quality. I have now had to make 3 service calls for issues pertaining to the toilets. 1st, the flapper came... apart. 2nd the water level was set to where the toilet was running, now my handle has become disengaged from its base with the toilet which is affecting the flapper again. As I just installed these toilets on April 1, 2015, there is no possibility I should be having these issues considering what I purchased from you was supposed to be an upgrade. I will not pay a service fee for something that shouldn't be happening after 3 months of purchase. I await a phone call from "Denna" a manager! See More
Milady Jenn
· July 15, 2017
IRV had to install a new water heater and two waterlines higher placed because my dad is legally blind veteran. At midnight our cold waterline started leaking and water was coming out all over. So we... had to shut off the water supply and clean up the floor until we could get back in touch the next morning with IRV. They sent GARRY OWEN to fix it and he went beyond the duty expected having to go to Lowe's 3x !!! We are very grateful to GARRY OWEN and also DENNA CRAWFORD your office manager who was very prompt and took care of our urgent need and stressful situation. Both Deserve Raises. Thankful, Ms. Jennifer Ledford & Steven Ledford, Lowell, nc See More
Daniel Crockett
· September 10, 2015
IRV was recommended by my son Mike Crockett. We had leak in the area of where the Air and hot water is located.
Leon is the service pro to take care of the problem. His interaction with my was great.... It was a joy to have him as our rep. In a very short period of time the problem was solved. I will tell all my friends about this company and there awesome service. * * * * * See More
Lynn Agnello Trzcinski
· January 4, 2017
Our fireplace stopped working and we called IRV. Garry was sent and went thru the options. We replaced all the gas parts, had flat stones put in. He drove to Texas to get parts so we could enjoy for t...he holidays. Several unexpected problems came up, he would return and address them. I am so happy with our gas fireplace. Thank you Garry and IRV. See More
Suzette Cable
· May 8, 2017
We had to have our main water line from the street to the house replaced today. This company came in did a great job!. Thank you so much for helping us out with our issues. I would recommend them to a...nyone who needs a trustworthy, honest company. See More
Dan Skerl
· January 7, 2015
Leon has been working with us for several months during the total renovations of 2 bathrooms. He has been a pleasure to work with and has done a fantastic job with all of the plumbing that has been re...quired. (And it has been a lot!) We came to know Leon through our contractor, but now we won't call anyone else for any future plumbing needs !

Thank you IRV Plumbing and Electric and Thank-you Leon !!
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Yafah Lindsey
· May 10, 2017
Excellent customer service Leon came out to my house today he replaced my garbage disposal cleaned up after himself then we had to repair my leaking gas water heater pipes ! Before he came it was a... mess once he was done everything was perfect thank you so much I will remain a customer and recommend them to all !!! again thank you "LEON" IRV PLIMBING &ELECTRIC See More
Marlene Smith
· April 6, 2014
It was because of Tommie Jordan that I called I.R.V. when I needed work done. Tommie installed the water heater that I purchased from Lowe's. He was so professional and did such a great job that I cal...led I.R.V. to do all the plumbing I needed done after being scammed by a crooked plumber. Robert did most of the work, took pics of the mess the other guy had made and recommended that I report him so he could never do work again and give all plumbers a bad name. So Friday Robert and Julian came out to finish the work, an all day job. when they finished, no one would have known they had been there. Not only do they do superior work, they clean up after themselves. Had one problem; the showerhead they installed broke off in my hand while I was showering. Well, not a problem. I picked up the phone and got Deanna (this was on Saturday). Not only was she a sweetheart, she wanted to know if I wanted someone to come out then. I said no that today would be fine. Tommie came right on time and saw that the showerhead was defective (hey, it was the manufacturer's fault, not Robert's or anyone at I.R.V.). He changed it out and was out in less than an hour. From beginning to end, I.R.V. has proven the integrity in their name. I can't close without a praise for Kim. I.R.V. is blessed to have her; she is a complete sweetheart and any company would be proud to have her representing them on the phone. Hopefully, I won't need more work for quite a while. But I signed a service agreement with IRV....that's how much trust I have in the company and people who work for the company. I KNOW this will always be my first call with any plumbing and electrical issues. Oh, yeah, forgot about that; they also do plumbing and Newmann, who did my work was awesome....and just an all around great guy. Wish I could give more than 5 starts to this great company. Marlene Smith See More
Jason R Pajtas
· May 16, 2014
Thank you Tommie Jordan and IRV Plumbing for fantastic service. I had them replace my 14 year old 50 gallon State hot water heater with a new Rinnai tankless hot water heater about a week ago. Got a... very fair deal, very quick and efficient service. I'm impressed with how well they communicate and make it easy to get an appointment setup and coordinated. They do the same with the coordinating the inspection.

Very happy customer and am already recommending them to friends.
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Elizabeth Frederick
· October 12, 2017
Excellent, prompt service. Highly recommend to all.
Donnie Johnson
· December 30, 2015
Emmett was a great guy and knows his product and profession well!! He did a great job installing our new water heater and house water filternation system. He was very polite and careful with our new i...tems and with their installation.
I will use IRV again when the need arises.
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Mary Vesich
· February 27, 2016
The joys of owning a home have a flip side: Emergency repairs - YIKES! We had a plumbing issue today and we reached out to IRV Plumbing and Electrical for help. The response time was fast and the was professional. This was our second experience with IRV and just knowing that they are there for us really does help us focus on the JOYS of home ownership. Thanks John! See More
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Copper pipe bursting in that cold weather.

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