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Reviews
125 Reviews
Tell people what you think
Mark Nunn
· January 4, 2017
I love the concept of Keepcup but as with a few other reviews I have seen, my glass cup arrived broken. These things happen so I wasn't too put off, I simply fi...lled in the returns form on the company website and waited. And waited... No response, no acknowledgment nothing. After a while I tried to e-mail customer services. No e-mail address is given, so again I find myself filling in an online form with no way of proving that I have done so and once again, zero response. The products are ok but pretty pricey for the basic quality and the customer service is so far non-existent. Style over substance... See More
Rubie Dickson
· May 3, 2017
Have sent you a message and it has been SEEN but you haven't replied so I'm posting it here in hopes of getting an actual response.

I bought a glass keep cup l...ast week and have used it roughly 4 times so far. Today as I placed it on a bench prior to washing, the glass keep cup literally exploded in my hands. There was no temperature change whatsoever, in fact the coffee had been finished and the cup had been sitting at my office desk for two hours. I hadn't even put the cup under the water when it fell apart. I've attached photos. What do I do to remedy this? The glass was clearly faulty and I'd like a replacement. Thanks See More
Linda Ojala
· April 17, 2017
My large glass Keepcup fell off the roof of my car onto concrete... spilled the coffee but the glass didn't break, didn't even crack. :) Also, it's the first re...usable cup I've bought where I'll actually leave the lid on while drinking ... doesn't spill hot coffee on my dress or taste of plastic. I'm impressed and very grateful!! Arohanui See More
Sophie Meehan
· 6 hours ago
I got one of these last year because I was concerned about the daily waste I was creating getting takeaway coffees, I'm still using it daily a year later and I ...love it! It makes so much more sense and it is so nice to drink from and carry, I actually look forward to getting coffee in it now. Most baristas recognise them and are happy to use them to save a bit of waste too :) See More
Tristan Ryan
· February 4, 2017
Just started using my first Keep Cup Brew about a week ago, and I love with it so much that my partner is a little concerned. You've elevated the cup to its hig...hest form. It feels so good in your hand, the lid fits so well, and sliding the closure from open to closed to off and back again is inexplicably very satisfying. Y'all are MVP See More
Liz Bruhn
· May 30, 2017
My keep Cup was a gift, I keep it on my office desk and take it to the local cafe for my morning coffee. They are very happy to fill it for me, and it keeps my coffee nice and hot, unlike the paper cup. :)
Averil Yeo
· May 11, 2017
I've been advocating for the KeepCup for years but today was disappointed.

I dropped my month old glass keepcup onto carpet from a height of 40cm and it smash...ed into lots of shards of glass. My previous glass keep cups have been dropped on harder surfaces and have bounced, and never broke. Is there a fault in this batch of glass cups? Who can I email this complaint to? See More
Éva Bunnyhead
· January 31, 2017
Ive owned the original, the revamped lid version and glass keep cups. All last a month or two and then.. start leaking. I'm not over filling, i hand wash so lid...s arent warping in dishwasher.. the lids just don't seal tight after some time. Disappointed as i like the design but impractical unless i want to risk spillage while drinking See More
Edward Jaspers
· April 17, 2017
Loving my new KeepCup. Just a shame that Pret in Birmingham airport felt the need to use - and throw away immediately - a disposable cup in orderto make my coffee. When I asked why, the answer was "It's only one cup." Guess some firms have a bit of catching up to do...
George Van Wagner
· January 19, 2017
Got a couple of the 6 oz. cups at Barista Nation L.A. a few years back. They're still going strong, and I just ordered a pair of 12 oz. cups for when we're drin...king something larger than a cappuccino. Between the two of us, I figure that's about 3000 fewer disposable cups in the landfills. Woo-hoo! See More
Rory Fogerty
· March 30, 2017
Lid delaminated after a few months - filled in form on website and like Mark didn't even receive an acknowledgement. After posting a pretty nasty comment here t...hey phoned me. Seems the email they sent me did not get through. All is now resolved and a new lid is on its way to me.

Not sure why the email didn't reach me but glad they reacted to my comment here.
See More
Ina Ro
· March 2, 2017
Very happy with the product and service! I ordered a cup but wasn't able to use my discount code during the check-out. Wrote to the customer service and got a r...efund of the 10% discount I would have used.
I use my Star Wars ♥ cup every day and love it to bits! When people ask me about it I tell them how much better it is for the environment. ;) #salutethereuser
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Alyce Brewis
· May 29, 2017
I've had a keep cup for nearly 5 years and love it. Take it everywhere and has proven itself useful traveling, camping and at festivals as well. Have always had great customer service when needed too.
Carolyn Brothers
· March 15, 2017
Love my keepcup, I accidentally dropped my glass cup and it bounced down 4 concrete stairs and wasn't broken nor scratched! Great in the dishwasher and still going strong two years later with daily use!
Kate Townsend
· December 13, 2016
LOVE! Your products (I have 3!) but please work on making the glass cups more affordable! I HATE PLASTIC. Also the lovely cork on my brand new glass cup snapped... after only the 2nd time removing it to clean properly. I brought it on holiday interstate so no chance of return to place of purchase. See More
Adam Seidel
· March 9, 2017
After a few months mine has taken to leaking on my glass cup, pretty poor for a premium product and one that has only ever been handwashed. Doubt I would be buying another.
Haris Mahmood Baig
· January 20, 2017
You have a great product, but can you please try to make the plastic durable enough to withstand dropping on the street while walking? I dropped mine and the plastic cracked. If you can make this update, I'd give 5 stars.
Murray Simon
· November 13, 2016
Glass cup doesn't fit lid, no replacements.

I ordered 3 cups in August and one glass cup doesn't fit the lid. I've spoken with Keepcup several times since then... and been told each time that a replacement will be arranged. You think after 3 months they could sort this out and I even said I could send back the one I have, it's useless anyway.

Still awaiting broken promises.
See More
Casey Bowden
· November 10, 2016
After the new lid design the cups are terrible, they drip every time I take a drink. i have 3 and rotate them around so I don't wear the lids out.... still they leak!!! no more keep cups from me..... terrible terrible.
Kenny Dill
· December 3, 2016
Was excited to get my cup in the mail! Unfortunately the cup was smashed into shards and dust. Looks like someone took a hammer to it. Sent two emails about this with no response! $26 box of glass...
Videos
A beautiful piece of video filmed by Cory White at Seven Seeds with the assistance of Andy Sargent from South Southwest. It really captures the thoughts and feelings that are KeepCup. Many thanks.
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Abigail talks about the growth of KeepCup, thanks for your support!
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Cosmic Sky- Look Up
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Posts

Did you know, most disposable coffee cups can't be recycled? 😱 This evening's episode of #WarOnWasteAU is all about the consequences of our caffeine habits. Tune in to ABC TV tonight at 8.30pm #SaluteTheReuser

2,289,537 Views
ABC TV

"Coffee cups... they're a nightmare!' 😫 Did you know you can't recycle coffee cups?

Brendan Lee from Closed Loop explains why you should #BYOCoffeeCup.

Posts

Beautiful waterside shot of Rey and BB8 in Newcastle, NSW 😍

Hold your head high and your #KeepCup higher! #NoExcuseForSingleUse

Image via Cairns Art Gallery

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We're looking for a Café Account Manager to join our UK team. Know someone who would be a good fit? Send them our way! http://bit.ly/2qmjf80

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From shopping bags to coffee cups, we #SaluteTheReuser 🙌🌏💚

#WarOnWasteAU

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This little KeepCup made it all the way to The Golden Gate Bridge, San Francisco! 🌎😍 Thanks to Cupping Initiative for sharing this beautiful pic #salutethereuser

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We love this little animation from our friends at Cobalt Design!👌#salutethereuser #reuserevolution

Posted by Cobalt Design
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715 Views
Cobalt Design

All you need is an IDEA! The KeepCup story is such an example! A great idea turned into reality when in 2007 Abigail Forsyth of BlueBag, approached Cobalt to de...velop a prescient idea; a reusable version of the ubiquitous single-use ‘paper’ coffee cup. Since then Cobalt has helped develop KeepCup's successful family of products that have changed people’s behaviours and attitudes around using disposable cups! Here we re-visit the KeepCup Brew! @keepcup #CobaltDesign #DesignedbyCobalt #KeepCupBrew #salutethereuser

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We think the battle between light and dark, convenience and care is a fitting way to encourage reuse, and it seems we're not the only ones.

We're proud to announce that Disney has presented us with a Mousecar award in recognition of our Star Wars KeepCup range!🌟

Take a look at them here: http://bit.ly/2qCTLoN

... See More
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Wise words from Dr Seuss 🙌 When individuals choose to make small, sustainable changes, the impact can be huge #WarOnWasteAU #salutethereuser

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We love seeing KeepCups in action around the world 🌏 Check out this stunning pic from The Aussie Bean on their Grand Canyon adventures 😍

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We estimate that after just 15 uses your #KeepCup Brew breaks even with a disposable cup, including manufacturing and washing #salutethereuser #feelgooddogood

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We're at The University of Melbourne Concrete Lawn by Union House until 2pm! Say hi & check out our Originals, Brew & Star Wars range #melbuni #salutethereuser

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Check out Seeing Eye Dog pup Norbit testing Vision Australia's new KeepCups! 😍🐾 Get your paws on one at Vision Australia's Dinner in the Dark fundraiser: http://bit.ly/2qg2Qqf

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Pssssst... Mum's the word. Still looking for a last minute gift for Mother's Day? These little bundles of joy are still available for our AU and USA customers. A bit of hand glam for the mum that dares to care 💅❤️

Check out the full range of KeepCup x Kester Black gift packs in our online store.

#salutethereuser #reuserevolution

Hand glam, give a damn - Our special gift for the fabulous Mother, who dares to care. Spoil your mum this mother’s day with a special gift from KeepCup and Kester Black.
us.keepcup.com