Kid Care PediatricsPediatrician in Charleston, West Virginia
At first they were really good and seemed to care, but after Dr. Robinson left, the place went down hill. They refused to see my son today because I did not pay an extra $64 after already paying $84..., LESS than a week for the same thing and that visit he wasn't treated for what we took him in for. I took him to the ER because they won't refuse service.
is one of the most amazing offices I have ever been to they are all energetic encouragin g and full of advice. They always welcome me to call for anything that I ever need no matter ...how small or big the question is there always willing to answer any of my questions without hesitation and judgment and they have always done their best in making my daughters health their priority I also think it's amazing how all the doctors and physicians assistants work together as a team and build a rapport with their patients they are all very knowledgea ble and what they do. The doctors and physicians assistants are always in depth when explaining treatments , disease processes, instructio ns etc. it also helps in great deal that they have sick walk-in clinics from 9 to 11 which with being in the medical field takes a lot of stress off of me when my child needs to be seen when she is sick. Another cool thing that I like about their office is that they do mommy calls which is where if you have a question about medication s, labs, general questions for the doctors or PA or if your child is just sick And showing signs and symptoms you can always call and ask what the next step to do is or get advice of how to prevent a visit if possible which saves a lot of headache for me. KidCare is an amazing place and I know my daughter is well taken care by all of KidCare staff and that makes me a happy parent! So that's a win in my book� so future patients don't hesitate with this office! You will always be in good hands!
Started seeing Dr Darnell when she was in residency been with her for 23 years.stil
l taking my younger kids to her now grandkids
My kids went there a few years back I really liked the doctors. I didn't like the girl at the window too well she was kind of ghetto fabulous but I liked the practice. My kids were discharged
for two ...missed appointmen ts that I didn't know that we had . No phone call or anything to remind me . For a whole year I called leaving messages for the office manager Michelle and she could never figure out why they were discharged and said our file has been sent out to another office . Finally about a year and a half later I find out the file is there and we were discharged for appointmen ts missed. I asked many times to be accepted back and Michelle refused. It took me a long time to find a pediatrici an and I just feel that there's a lack of communicat ion and caring between staff and patients as well and that needs work. Other than that I really liked the office and the doctors seem ok but the backend staff could use some work.
We take our baby girl to see Dr. Robinson who was highly recommende
d by my OB. I have not been disappoint ed!! She is absolutely fantastic with my 7 month old and always answers any questions I may hav...e as a first time mom. The staff is always great as well! Anytime I call with a question they are always great at getting back to me! We love it here :)
Awesome staff and very nice faculty. Highly recommend
loveeee Dr Robinson!! ! She's amazing! ! I would recommend kid care to any mom. I was so nervous about picking a pediatrici an, but anytime I have a concern they call me back within 24 hour...s. They have been on top of everything with my son & have eased my mind with any question I have about my son.
This staff is the best. I actually feel like they know me and most of all my child personally
. Dr.Evans is the bomb!! I recommend kid care before I would anyone else!!
we love Dr Evans we haven't had experience
s with the others but she has relieved a lot of stress for this first time mom so has her nurses .
Love love love them! I went there as a child, and I love that my son can go somewhere I trust. Dr. Evans is an amazing pediatrici
Tiffany N Jonathon Shaffer
Love dr evans and dr Robinson but the other dr was a very rude to me on the phone and the office manager I have no words for she ruined my whole expierence
there ..needless ro say we no longer go there.