Reviews
4.1
39 Reviews
Tell people what you think
Larita Berg
· May 27, 2017
I have learned that they cannot be depended on to do what they say. I have been with Martin Pools for years. I called the first of May to get in their schedule to take my cover off. The pool is dark g...reen. They would come after straight days of calling then not come back until I went through the same thing. It was they'll be there today. They'll be there tomorrow. It's Labor Day weekend and my pool is a green cess pool. I had just recommended them before this to a friend that needed a liner� See More
Ariania Richter
· June 3, 2016
We have had Martin pool service for 2 years now and I've been very unhappy with them. Besides the initial pool opening which was awesome we have had to ride them about everything! They don't have a re...gular schedule. They come out whenever they feel like it, which is usually when we are about to get in the pool. And last year they suggested we get a new pump, which we did. Now the pump has stopped working twice this year. And when I've called them to come out to repair it they have taken their sweet time! I am now looking at my non-working pool and listening to my two kids who want to go swimming but are unable to! See More
Crystal Morse
· October 20, 2016
I have to brag on the Cabot store. Every time I go in there, the awesome women working are always friendly (even when they're super busy, credit card machine wasn't working, and their phones were ring...ing non stop!). But they don't let any of that interfere with excellent customer service. They are extremely knowledgeable, always able to fix my problem or answer my question, and give advice. They've fixed everything from a severe algae bloom to a worn out seal ring in my inline chlorinator. We are forever customers! See More
Jamie M Covington
· June 18, 2016
Not reliable and staff is unprofessional. Waited 3 weeks for someone to come out just to do a sample and then they ran it for the wrong kind of pool. I took my results to Family Leisure who told me I ...have a salt water pool but was tested for a chlorine pool. Will never use this place again See More
Melanie LeAnn Coleman
· May 15, 2015
We just bought a house with a pool and have never had a pool before. Ms Kricket and her staff have walked me through every step of getting the pool ready to open. It was in terrible shape but is looki...ng 90% better. Won't be long before it will be ready to make a splash. Love you guys. See More
Leslie Hubbard
· August 12, 2016
I bought a home with a pool this year and martin's has seen me though the good and bad. They've given me excellent advice. I've not missed a single minute of swimming until my pump went out this week.... They've been prompt to respond and have set me up to continue with my success. See More
Laura Lynn
· June 15, 2016
I have used Martin Pools for awhile now, no I might not always agree with all their advice, but they have always kept my pool looking beautiful. Not to mention all the free tips and helpful advice the...y have given me. I was so excited when I found out Amanda was going to be opening the store in cabot! She might talk alot but she is wonderful when it comes to the water chemistry! Anytime you have any problems or just want to get the water checked go see her and I bet you'll be glad you did, that young lady has been a major lifesaver to this non experienced pool owner! See More
Keri Jackson
· May 17, 2014
Martin Pools did a wonderful job re-lining our pool! I also appreciate their dependability and customer service. If you haven't tried their computerized water testing, you will love it! No more guessi...ng how much of what chemical to add. It will tell you exactly what and how much to use. Last year I wasted so much money re-shocking our pool and adding algaecide to clear up our water. But then I took a water sample to Martin Pools and all I needed was some cheap baking soda! See More
Rosa Tye Smith
· December 19, 2016
Horrible place, I have spent a lot of money at both locations. Then, bought a pump/filter, it did not work and they are trying to make me pay for a service call to fix their equipment that never worke...d in the first place. It is ridiculous, I told them I will pay the bill but will never use them again. See More
Dustin Chesser
· May 9, 2016
I have to say over all of the misunderstandings I had with Martin Pools. They absolutely made it right. Even opening my pool for free. I assure everyone. They have all of my pool business from here ou...t. And will be monitoring my pool weekly. I highly recomend them. Thank you to Cricket for handeling everything. See More
Mac Brown
· June 7, 2016
I've been using Martin for 2 years now and they are awesome. People need to understand that this time of year everybody is wanting work done right now and don't want to wait their turn. I have never h...ad a bad experience with them!! The only people who give negative reviews are the ones that think they have to be first. I will never use anybody else but them!! See More
John Jessa
· August 23, 2015
I've been dealing with these people for a couple years now and I have nothing bad to say they have always been very very good to me and very very friendly. There in house tech really knows what she i...s talking about. See More
Bonita Rownd
· June 17, 2017
Thank you for the great service! We appreciate how helpful you've been to us!
Kurtis Kuykendall
· December 8, 2015
The service was fantastic until we moved, and asked them to monitor our pool on a month by month basis until the home sold. We were then billed $500 for repairs we did not authorize and another $345 f...or chemicals because they can't bill unless they charge us for the entire quantity. Buyer beware. See More
Donna Ripper
· May 30, 2014
I have used Martin's for many years and I am so glad Jim and Kricket have come back. My pool water has been perfect since they have returned. Getting a new liner this year. Great service and great people!
Jacqueline Hall
· May 22, 2016
Big thank you to Amanda @ Cabot store, she told me not to stress about my pool, we'd get it there & she was right my pool looks awesome!!! Best customer service!!!
Lumound E Rhodes Jr.
· June 24, 2017
Owner /Manager nasty attitude and very rude.She needs to learn how talk to customers !!!!!
John Duke
· June 18, 2016
Thank you Martin Pools for allowing your employee to pump an entire filthy pool onto my property next door. This is a great way to run a business.
James Bellar
· June 3, 2017
Amanda at the Cabot location went over and beyond all expectations! Thank you for EVERYTHING!!
Tammy Seger
· June 12, 2015
My dad paid for his new pool liner in February, it's June and his pool still hasn't been lined. No one will take ownership or responsibility on this issue.
Photos
Videos
Congratulations to Mr D Oswalt on winning a Dolphin M400 from Martin Pools. Hope your summer just got easier!!! Please continue to follow us on Facebook and watch for other promotions, coupons, and store specials...
14
5
Posts

Thanks, POOLCORP! For the great training and the great lunch today!

Image may contain: food

Tina and I at the BioGuard Leadership Conference 2018 in Puerto Vallarta. Excited about meeting new people and learning about the exciting new products Bioguard has to offer. BLC18. BLC2018.

Image may contain: 2 people, people smiling, sky, tree, child, outdoor, nature, closeup and water
Posts
Martin Pools is feeling blessed.

Jim and Michael in front of our new store in MAUMELLE! In the Towne Centre shopping center on Maumelle Blvd. Between Pizza Hut and the Hallmark store. Will be open in the spring! So excited! Had to share!

Image may contain: one or more people and outdoor

These were left at the Sherwood store. Let us know if they are yours.

Image may contain: eyeglasses and sunglasses

We now service spa's! Come see us for all your pool and spa needs!

Need a new liner? Let the liner experts at Martin Pools install a new liner in your pool! Use this coupon code AFTER the liner has been quoted. See you soon!

No automatic alt text available.
Martin Pools
Swimming Pool & Hot Tub Service

Little Wendy working hard carrying messages around the shop on a rainy day. P.S. She's had cataract surgery so she has to wear the cone, but she's doing well and working hard. Come see her soon. She'll probably be able to see you back!

Image may contain: dog, shoes and indoor
No automatic alt text available.
Martin Pools added 2 new photos.
April 24, 2017

Before and after pictures 24 Hours later, for one of our customers. Its almost that time of the year. Come see us or call us at the Sherwood or Cabot location! We can transform your pool too!

No automatic alt text available.
Image may contain: pool and outdoor

Last day in New Orleans at the Bioguard Leadership Conference. Learning a lot for the new year! Thanks Biolab for the great time and the great products. #blc17

Image may contain: 3 people, people smiling, people standing

We need a locksmith in Sherwood . Anybody out there a locksmith?

Congratulations to Mr D Oswalt on winning a Dolphin M400 from Martin Pools. Hope your summer just got easier!!!
Please continue to follow us on Facebook and watch for other promotions, coupons, and store specials...

It looks like you may be having problems playing this video. If so, please try restarting your browser.
Close
Posted by Martin Pools
416 Views
416 Views

Here are some pics of the new, larger Sherwood Store. Keep your eyes on your mailboxes! Great coupons coming! We are giving away a FREE Dolphin M400 Robotic cleaner to celebrate the new stores. Enter to win in either store May 2nd through May 7th until 4 PM.

Image may contain: 1 person

Hello, Everyone! The Cabot store is now open. Hours are Monday - Friday 9-6 and Saturday 9-5. Stop by and visit Amanda and Tabatha. They will get you fixed up for the summer. Happy Swimming!

Image may contain: 1 person