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Ryan Ry Ry Jerz
Got a flat the other day and went to change the tire, but the car's kit had the wrong sized lug wrench in it. We were just a block away from the California
Street location and drove over there to see ...if I could borrow a wrench. The guy working, Ruben, told me to just drive it up and he'd change the tire. He was great, did the whole thing for us, and didn't charge. It's a pretty good way to win some customers.
Took our car in here to get a general check over as it has been sitting for a while while I got parts installed.
I put in a brand new AC compressor and they tell me it doesnt work because it "Isnt get...ting enough power" I dont think they have a damn clue what theyre talking about and are charging us to replace it. Not bringing my vehicles here ever again.
Nile Bremser who is the manager at the Northwest service location, is a an absolute waste of a manager. As upset as I was with the service I received at their location, his attitude and complete lack ...of care really sealed the deal. I'll make sure I tell all of my friends and family to never use this company strictly based on how Nile treats the company's customers.
Took my Rav4 in for tires on 11/30/
15. They didn't have them in stock so I scheduled an appointment for 8am on 12/1/ 15. They assured me they would get the tires in on time for my appointment as I need...ed my car back by 10am on 12/1. The tires weren't brought in as promised and they said they were "sorry" but would need my car longer. Needless to say I left. I guess low prices also equals poor customer service.
They took total advantage of me!! When I went to gas they said that I needed a oil change and a radiator flush. They said the oil change would be free, so I made an appointmen
t, when I took the car in... they said it was 169.00 with both and the guy forgot to take the oil change off, so when I ask him to do it, the charge was 180.00!! When I questioned it the manager said it was right because the had to add tax!! I kept questionin g them finally I either had to pay it or no get my car back!!! And my car has over heated 2X. I am a single woman with my own business, and I will never take my car back to them
Great people got us back on the road again without gouging us ty ty ty
Have a safe drive today! https://youtu.be/9cQpdb8tclM
From HBO's Last Week Tonight with John Oliver. All rights belong to HBO. Check out the official channel here: https://www.youtube.com/LastWeekTonight
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