36 Reviews
Tell people what you think
Vivian Yaeger
· December 15, 2017
I was very impressed with everyone and took all at Novak & Parker. Bought a new cooktop and did my shopping over the phone. It was delivered quickly and installed by the delivery "boys". The inst...allation was done in a very professional manner, they cleaned up any mess they made and took all garbage with them. They were also very pleasant and easy to talk to. They also tested the cooktop completely to make sure it was working properly. My experience with Meghan over the phone was very professional and she made the whole transaction easy and effortless. A truly satisfying experience from beginning to end. See More
Tim Craft
· March 7, 2018
My kitchen remodel was difficult, however, my shopping experience with Novak and Parker in Orland Park was easy. Elizabeth knew what I was looking for and put together a great package of appliances. D...elivery was great and they did a great job with follow up.
I shopped their price at two other big box stores and to my surprise, they gave me great pricing up front, no need to negotiate further with them.
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Monica Goryl Dobrzanski
· December 18, 2017
Dan had done a great job helping us fill our new home with absolutely awesome appliances. He gave us the best prices and quality. Delivery service was the most professional and cleanest I have ever ex...perienced. I would Highly recommend
Novak and Parker to anyone looking to buy appliances for their home. Thanks for all your help. We love it all!!
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Holly Felten
· December 22, 2017
My Dad and Uncles worked here as teens and they’re in their 50s-60s now, it’s amazing Novak is still in business and successfully running that many years later. In fact, my Dad worked with Leo who hel...ped me and my husband buy a new range, he’s very dedicated. They’re welcoming and accurate. After the purchase I received check-ins to be sure we’re satisfied, I really liked that! See More
Diane Bernardi
· March 13, 2018
I received excellent attention throughout my purchase of a new dishwasher. I found the product I wanted on their informative website and bought it online. The salesperson I dealt with was responsive a...nd informative. After the dishwasher was installed, I emailed that same salesperson about an odor the appliance was emitting. She relayed my message and couple of installers were sent, at no charge, to inspect the installation. I would definitely reccomend Novak and Parker. See More
Laura Parisi
· December 14, 2017
We had a great experience with the ordering and installation of our new dishwasher. Service at every stage of the process was wonderful and extremely professional. We will be back to replace other a...ppliances soon! See More
Amy Acri
· November 10, 2017
We recently remodeled our 17+ year old kitchen and had a great experience with Novak and Parker: excellent sales help from Daniel and professionals all the way!!!
Sarah Lynn
· December 5, 2017
Recent repair from technician Joe that went above and beyond. Highly recommend for appliance repairs!
Sharon Bellock Sieg
· September 18, 2015
Novak and Parker is by far the only place where we will buy appliances. Had an issue and Dan Novak sent someone ever right away to make it right. I love it that I can email/call the owner directly. ... His service people are friendly and top notch!! They will also match or beat the competitors pricing. Price, Service, Quality - what more can you ask for?! See More
Samatha Carl
· December 29, 2016
I have had nothing but good experiences from Novak & Parker. From the friendly and knowledgeable sales team,to there friendly,clean and courteous installation people, and there service guys, are quick... to find your problem and fix it at a fair price. I would never go anywhere else and always recommend them to friends and family. They are a small place that really walks you threw everything with ease. Way better then any big box place. See More
Chris Burns Nolan
· October 14, 2015
Buyers beware. This has been the worst customer service ever. Mark from the installation department is rude and treats you like he is doing you a favor. I just bought a whole kitchen worth of appli...ances and the installation process has been a nightmare. Mark is more worried about telling me there would be a return trip fee than addressing the problem. See More
Nancy Voborsky Fettis
· April 29, 2017
I've been depending on Novak and Parker since our first home (1981).
They've listened; guided; gave ultimate respect; serviced happily on warranty; loyally off warranty; and always met with a fair pri...ce. Thank you for that dependability on so many terms! (1981-2017...!) See More
Jennifer Dempsey
· December 19, 2016
Horrible customer service. I got a bad washer and they would do nothing about it. Our ice machine is still not installed correctly.
Margie Mersch Horvath
· February 12, 2017
Novak and Parker supports Prospect High School - thank you!
David V. Perns
· September 14, 2013
Novak and Parker is professional in all their dealings. Another attribute is they are Family owned. Keep up the good work.
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