We are so happy to have Congressman Matt Gaetz visit us in our Shalimar office along with his lovely mother Vicky.

Matt Gaetz

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⚠️Focus on Driving ⚠️
To successfully avoid a crash, a driver must perceive a hazard, react and give the vehicle time to stop. Driver perception distance, or the distance a vehicle travels from the time a driver sees a hazard until the brain recognizes it, and reaction distance, the distance a car will continue to travel after seeing a hazard until the driver physically hits the brakes, dramatically affects a vehicle’s stopping distance. Even a focused driver going 50 mph will travel nearly the length of a football field before coming to a complete stop. When a driver is not focused on the road, it limits their ability to come to a stop and avoid a crash.

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32 Reviews
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Tyson Eager
· December 11, 2017
My wife just finished getting our replacement tags on our new vehicle and wanted to say that the gentlemen at station #13 was very patient and kind!! The dealership had input wrong information on our ...registration and he immediately called them and took the time to ensure everything was corrected and that all of our vehicles were good to go!! Thank you for your outstanding customer service and for going above and beyond to assist in this situation!! See More
Greg Baker
· January 18, 2018
My wife went to the office at Hurlburt Field to get her name changed on her driver’s license. The employee there refused to accept her report of consular birth abroad as citizenship evidence. This is ...the same document she obtained her initial driver’s license with and has obtained her passport with. (She recently mailed her passport to the State Department to update her name on that so she was unable to present it as citizenship evidence.) Furthermore, the staff was rude and unprofessional. We’re in the middle of an overseas PCS and really need to get all of her documents updated before leaving the country. See More
Vicki Boutch
· April 17, 2018
Good experience today, had multiple issues to deal with, ie. License renewal, new license plate, tag etc. Clerk handled all of it flawlessly! Very happy!
Jamie Hendricks
· July 21, 2017
I recently moved from FWB to Oklahoma and needed to register a new vehicle from an out of state purchase. We were trying to get settled from a long drawn out stressful move and did not know where to s...tart since our mail was backed up from the change of address. Long story short, it was a crazy mess of a situation that was really getting me down as things began piling up.

After several different communications with the Tax Collector's office, with minimal help (due to my lack of knowledge), I finally came across Ms. Karen Holcomb. She was nothing short of amazing! She took the time to go over everything and provide clarity when I needed it most! Over the course of a week she was diligent in her pursuit to get me where I needed to be with many phone calls as well as emails. She understood that I needed help and she was happy to be the one to provide that. The customer service and knowledge base was great and I really felt like she cared. I am very grateful for the help I received from Karen! If asked in any capacity, I would recommend a bonus or even a promotion if possible. Oklaoosa County needs for professionals like her!
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Mayta Eager
· February 27, 2017
Stopped in to the court house to renew the tags for our truck and found your office to be a very busy Monday morning.The wonderful lady at station #2 was extremely polite and had an uplifting attitude.... She provided quick and professional service making my transaction go smoothly.Thank you to her for making my one hour wait worth while. See More
Patricia Badish
· May 17, 2017
You have 2 great ladies working in the Vehicle Registration Office. I am currently on the road and away from my resident in Florida, have been for some time now, and Melissa Strombelline and Karen Ho...lcomb are the nicest and very helpful people I know. Both have helped me with any questions I have and just want to thank them for their excellent service. I don't mind calling your Okaloosa County Vehicle Registration Office with questions because they care about their customers. See More
Steve Reeves
· April 21, 2017
The tangible personal property (TPP) tax is a huge sham! Why should the government tax property used to conduct business annually? Remember, this property was already sales taxed. If this (TPP) tax... is not paid, the government has the ability to sell your business property off to the highest bidder. "Give me liberty or give me death"! See More
Meghan Elizabeth Edwards
· February 11, 2017
A big thank you to everyone we had the pleasure of dealing with yesterday! The staff were all so kind, personable, and extremely knowledgeable and helpful! They made replacing my misplaced license and... homesteading my property a breeze! In and out in less than 40 minutes, and that includes stopping to admire the cool art hung all around! See More
Steven Keith
· September 28, 2017
KJ helped us with a title transfer and new tag. She was very knowledgeable and patient. KJ was very efficient and had us on our way quickly.

Thank You KJ!
Matt Lott
· March 10, 2017
Stopped by to vote early. I didn't know where to go and a young lady named Laura Scott pointed me in the right direction. The place is clean and the people were nice.
Robert Kenneth Smith
· February 24, 2017
Fast and efficient! We are now Florida drivers! The young lady we had was professional and patient in helping us change our licences from out of state.
Thank you!
Cynthia Sue Brown
· June 6, 2017
The lady who waited on me was very informed and helpful. The wait was not long at all.
Christine Marie Martinez
· October 30, 2016
Thank you for having Saturday voting hours! I'm a flight attendant with crazy hours, my boyfriend is a busy Airman stationed at Hurlburt Field, and thanks to the Saturday voting opportunity, we were a...ble to vote together! � See More
Amber Murphy
· June 16, 2017
i called about registration renewal for vehicle and had a few questions person on phone was very helpful.
Marcia Marcia Marcia
· November 3, 2016
Great experience as always and the gal at 7 was super helpful, informative
Monique Myriam Bencivenga
· March 30, 2016
I have left 3 message for the tax collector to call me yet not a word
Carmen Rose
· December 12, 2016
4 out if 16 stations are staffed on Monday afternoon! Hmmmmm ....
Lauren Henson Herrington
· September 10, 2016
Professional and efficient staff! Probably the most well ran Tax Collector offices in the state!
Sarah Ellis Dabney
· October 1, 2013
The staff is awesome!
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