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4.2
46 Reviews
Tell people what you think
Bryan McMasters
· November 8, 2017
After calling 4 tire shops and finding that they will not change a valve stem on a motorcycle tire, One manager telling me not to call the Harley shop because they refused to work on his tire..because... it was a Honda. I called Solano, after a short story of my trouble he said no problem. Dropping off my tire and rim,John took great care in changing the stem , the rim is black and original to my 82 Honda silverwing ,was very happy to see someone who takes pride in their work!Thanks again John. See More
Tim Stewart
· January 25, 2018
Great customer service, the employees at the Jacksonville Beach location consistently go out of their way to help me when I come by. Whether it's maintenence questions, finding gear or purchasing a bi...ke, they always have me leaving happy. I definitely am happy that I chose this shop to purchase my Kymco K-pipe 125. Good job guys! See More
Tae Kwon Benjamin
· January 10, 2018
Came into Solano cycle of Jacksonville Beach on a Wednesday and was looking for a specific style bike but fortunately I ran into Jimmy and Amanda. Jimmy sold me a ice bear Mad Dog 50cc scooter give me... a great deal on it great customer service you guys are awesome and I would recommend anybody to come in this place and get it scooter or get your scooter repaired. See More
John D. Lauderbaugh III
· September 7, 2016
I will never ever be going back. I have owned an icebear maddog I purchased brand new for appr. 4 months and it's a piece of trash. Nothing was assembled properly and they wouldn't fix it because it's... "not in warranty." Don't ever buy anything from this retailer because you have no way to know if their awful techs even assembled your scooter properly. I'm now $2K in the hole on a scooter I can't even ride safely. See More
William Lambert
· February 28, 2016
The staff here are amazing! I stopped in last minute at the shop yesterday (saturday) desperately needing an oil change as my 50cc is my only means of transportation and im starting a new job a long w...ay from where i live. They were very friendly and didnt hesitate to change my oil asap. They're all very knowledgeable and helpful. If you need anything even a question answered i highly recommend solano cycle at jax beach. You wont be disappointed. Thanks so much solano! You have my business exclusively. See More
Thom Ellis
· June 23, 2016
The staff here is great. They just got rid of some douchebag that was insulting the customers and trashing their reputation. I'm not asking you to lie, but the next time you're out this way, stop in... and ask some questions. And then leave an honest google review. They need some positive feedback to overwrite the bad stuff this guy invoked. See More
Mike Plummer
· January 15, 2015
I have been a customer of Solano Cycle for 15 years. Over the years, I took my 2001 Kymco People 50 in for service. They are a busy shop and sometimes you have to be patient but they have always deliv...ered excellent service in a friendly manner to me.

Recently I purchased my dream scooter from them – a brand new 2013 Kymco 150cc Movie scooter. The staff spoke very highly of this bike and peaked my interest. This bike isn’t sold in the US anymore. Solano’s sold the few they had. But then a couple of weeks ago, they got a few more in from around the country. They called me and I came in and bought one that day.

The Movie is an absolute dream to ride, a real blockbuster. I am loving everything about it. Here are a few high points of the Movie – very sharp looking bike (my wife thought I had bought a crotch rocket), quick acceleration off the line and up to 40 in a snap, very stable ride even at 60, terrific front and rear lights, a humongous boot area, strong brakes that don’t take much grip pressure, neat instrumentation, very comfortable seat, fun to ride. So far I don’t have a single con about this bike. It is a joy for me to ride this bike.

Thanks to the Solano staff for urging me to get the Movie. I rode my 2001 People 50 for 15 years. I expect to ride the Movie for the next 15 years.

Mike Plummer
Jacksonville, Fl
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Channel Rosario
· July 22, 2015
I love my movie 150. I have had it for a yr now. and its awesome .first time having one. and I have enjoyed it.and the customer service is Aswome. They have been so nice. And when I get it serviced it...s quick. I have had a good experience with this company . they are great and so nice thank you u all your the best. See More
Jesikah Black
September 13, 2014
I am extremely disappointed with the product and customer service at the beach location. My husband and I purchased a scooter and he rode it for about a week and the air filter fell off. Then a few da...ys later the exhaust fell off. Just 35 days later the bike has completely broken down. It won't start nor do the instruments work. The bike was supposedly new when we bought it but there was rust one filth all over it. Every time we call we literally have to remind them every time for who we are. I mean we spent hours there a few weeks ago and have called back every week ever since. They will take no responsibility for the crappy scooter they sold us and we have actually purchased a new one elsewhere. One that is actually dependable. I would never do business with these people again. Very rude, unhelpful and have no idea what they are doing. See More
John Floyd
· July 10, 2015
Once again this place has pulled through for me. Amanda and Charmaine are very helpful. Any issue I have had has been resolved quickly and painlessly. And a thank you to the mechanic. He definitely ha...s a lot of scooters to repair on the beach. Thank you guys See More
Ryan Rasely
· January 23, 2016
They are the most reliable people I've ever had work on my bikes. Very time oriented, and extremely fair. They are the only people I trust to work on my bikes here in all of Jacksonville! Thank you So...lano all of you! See More
Ashley Anderson
· July 1, 2015
Amazing experience today with Amanda, Colter and Charmaine! Amanda is always a pleasure to deal with and talk to, very professional when approached as such. I like to do a little bit of maintenance my...self on my Kymco Movie 150 which is an amazing scooter btw and Colter is always quick to answer any simple question I might have, can't say enough good things about these guys they really work hard and will go above and beyond for you don't let negative reviews deter you from having your scooter serviced here or purchasing one for that matter as they always have amazing deals going on! I don't usually review a company unless I have a poor experience but every visit is nothing short of pleasant so I felt it was time to let them and all of the people watching know it!! SOLANO ROCKS!!! See More
Crystal Rosario-Garrett
· April 13, 2017
Worst service ever and will keep your scooter forever just to fix the most simple things.
John Marrero
· May 22, 2015
Very upset 2 times this week that i go to the shop and the give me the wrong part im very mad because i got to drive 45 min to go overthere for nothing

Make me waste my time my gas and my money
Stacey Strickland
· August 21, 2014
I have to agree with Nicholas Maria,

I take my scooter in and call a couple of days later and the service manager tell me that "he said hed call you when he looked at it" all attitude so I go in tod...ay to pick it up and they're getting nasty with this two foreign men picking up their scooter and the mechanic and service manager get really rude and nasty after I tell them they lost one of the nuts off of my seat cover. Then the service manager says "well if you wouldve had some money it wouldnt have sat here for four days and you dont have any money." That had nothing to do with it they wouldnt stay open a little longer for me to get there and pick it up so I had to wait till I had a day off from work. So then she tells me "well fuck you you need to get the fuck out of here. " DO NOT GO HERE. plus they charged me almost 90$ for a valve adjustment they didn't require any parts and takes 15 mins but I was ok with that they have to make money. Then I see they didn't put my screws back in the head light cover and lost my nut that holds the seat/engine cover down See More
Wendy Cooley Leffingwell
· July 20, 2016
I was very pleased with the service and manager. Amber made it smooth and I am excited to be a new scooter owner.
Carrie Wilson
· March 5, 2016
Bought two scooters today. They were all extremely helpful in answering all of our questions. Very knowledgable and super nice. Had a great experience!!
Mariah Grimes
· August 21, 2014
The staff here is very rude and over charged me and took way too long with my scooter. I hope you don't go here. The service manager and the mechanic are not customer friendly.
Yoel Lopez
· March 24, 2017
Staff was awesome :) I love my scooter.
When I came in the sales lady was so helpful in getting the right scooter to suit my needs . I recommend solano to anyone needing a scooter
Kevin Rehberg
· September 24, 2016
Thank you so much Margaret for all your help!!!! You're awesome!!!!!!!!
Videos
This is a Piaggio MP3 500i we just took in on consignment for sale in the Jax Beach location. This scooter is fast, cool and very rare in the U.S. Come by the Jax Beach store to see the features this scooter has.
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THE NEW KYMCO MYRoad 700 i has arrived to Solano Cycle of jax ...
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Video of us tuning the new Arrow pipe on the SYM Rv 200
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Posts

Jordan headed out on her and Michael's new Lance Cabo 50. Ride safely!

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