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4.3
162 Reviews
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Neta Mize Addy
· September 4, 2017
Well, my rating reflects my feelings about why a company would start flying planes that have wifi capability but can't access that until October 1? We had to sit an extra 30 min on the plane while the... paperwork was done manually bc the wifi wasn't implemented...FYI southwest my time is important also and a simple I'm sorry hope you come back and give us another chance doesn't cut it when it could've been avoided. See More
Sandra Rodman
· July 28, 2017
Emergency family travel is the hardest. Starting with the reservationist, yes, I called & talked to a real person, who was so extremely helpful working out the details when I was so unsure. I had to d...rive 250 before I even got to the airport! The great skycap on drop off out front was the best. No lines thru security, Flight on time and so smooth. See More
Crystal N Nico
· June 8, 2017
My family and I love Southwest! Always awesome! Don't fly any other airline. But, Yes the Big Butt! On our return home was just a night mare!! We get a call around 2 pm for our departure home saying ...delayed, for me it was not a big deal. When I check in at the terminal the customer service guy stated we missed our flight.. which was not true. Soutwest changed or times. So he gets us some tickets and sends us to the wrong flight and gate, I talk to another lady and she corrects it and sends us through security again up stairs. Then when we get there they tell us that we have a 15 min connection and that we might miss it. So we get to las vegas and we hear on the intercom that our flight is closing the doors.. on the ticket it states that we need to go to Gate 8, well it was wrong. So I ask the customer service lady "we made it". She looks behind her with an attitude and then rolls her eyes and she says "What do you mean? there is no flight at this door"! And then she says it's gate 14 so here we go running with our kids to the other side again to gate 14.. Southwest had us running like chickens with our heads cut off! And imagine with two kids. Then the flight attendants on the way back just were not happy and looked miserable. By the time I get in to ABQ, is when I had the last straw. Reason being is when my family's luggage was lost and the baggage attendant by the name of Gretchen was so Rude! Not only is she rude but accused me it was my fault! I had enough and asked for an manager which she insisted she was going to tell me the same thing. Which pretty much she did but in a nicer and more understanding way and heard me out. As her being a customer service employee she should not be working if she don't like to deal with customers or have some sympathy as to what we are dealing with and finding a solution. But we will see if I continue with southwest in the future.. I mean Alliegant goes to the places I need too. So if they want to treat my family and me like that then we will consider another airline. See More
John Hague
· September 13, 2017
We have decided to only fly Southwest. Like all the airlines, they have a difficult job. They have to deal with hundreds of people each flight, some of which do the stupidest things. Weather and mecha...nica issues are another. How an airline handles these issues defines them and that's why we like Southwest. See More
Robert Haynie
· July 18, 2017
It sure was a Monday. 5:30 am flight. All southwest monitors were down. No flight info. The bag check area didn't open until after 4 am and had to board at 5. The bag check kiosks were not working pro...perly. Not a good start for the week. Personnel seemed a little aggravated they had a line of people waiting on them to check bags. See More
Greg Hartenbower
· May 23, 2017
Was notified by Southwest that my flight was going to be delayed. I got to the airport and spoke with Nadine at the service counter. I explained my situation and asked if it might be possible to get... on an earlier flight. Nadine was extremely helpful and was able to book me on an earlier flight. I will continue to fly Southwest as it seems to be just one excellent customer experience after another. Keep up the great work Nadine and everyone else at Southwest! See More
Diana Webb Adair
· July 30, 2017
I retired from American Airlines in Tulsa 2004, within a year they filed bankruptcy and dropped my pension from $1350 a month to $485 without retirees flight benefits, to help THEM out. So, when I f...ly now, if Southwest doesn't go there, I don't need to go. I love Southwest ....never had a problem, smooth flights, friendly flight attendants, great vacation destinations!! Loyal customer! See More
Michelle R Geuss
· June 11, 2017
I was traveling alone with my two granddaughters 6 and 3. I didn't think our flight attendant was very good they almost did not take our orders and then brought us cups with no lids for the kids. Whe...n it was time to pick up trash we were skipped again. Its tough traveling with two little ones any assistance to making the trip a little easier would be ever so appreciated. See More
Estlee Dominguez
· July 10, 2017
Flight was great, all the staff was polite and very helpful. Boarding in ABQ was good and we'll see about boarding here in Orlando on the return flight in a week, but I'm hoping it'll be just as good.
Alice Gutierrez
· September 12, 2017
I flew flight #964 Albuquerque to Oakland to Ontario on 9/11/17 and the crew was the best. Didn't catch her name, but she was the voice giving us emergency directions. She was the best! Always love... ❤️ flying Southwest! See More
Holly Lovey
· August 18, 2017
I never find flights from Albuquerque but my daughter flew in from Atlanta. They tossed her store bought food items and I cannot find the rules on that online. Otherwise it seems they were okay.
Jeff Truax
· May 20, 2017
I would have rated it a 5 if it wasn't for the 45 minute delay waiting for the flight to come in from LAX. I haven't flown south west in quite a while and I forgot how fun the crew can be. I also like... the orderly and expedient way they load a plane. The flight definitely made up for the delay. See More
Clare Reynolds Seche
· January 22, 2017
I flew out of ABQ yesterday, and was very distracted by the recent death of my Mom earlier in the week, so when I got to the baggage check in counter, I was having problems finding the boarding pass i...ssued. The counter service woman Marie was very helpful in finding it left in the machine I used to print the tag. Next few minutes, I hear my name and she caught up with me to return my mittens. She was so sweet, and so sympathetic when I forgot my mittens. I travel quite often to ABQ for family, and I'm usually on top of everything, but yesterday I wasn't in a traveling mood.
Marie made a difficult time better, and I usually get great service by Southwest Airlines. I recommend them.
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Gena Kirby
· August 3, 2017
Southwest employees are always so kind even at 4am. I am always happy with how I am treated when I fly SW
Karla Linden
· January 24, 2018
Thank you southwest. My first choice always. Super smooth front row seats
Ralph Wallace
· May 31, 2017
SWA staff and crew in Albuquerque are very good. The Sunport in Albuquerque is looking its age. It hasn't been updated since the 1980s and it looks it. It is a tired facility. There are about six dead... gates reflecting the economic downturn the city has seen in the last 29 years. Very depressing. See More
Dawn Coffin
· May 31, 2017
Beautiful airport! We pretty much exclusively fly Southwest they're the best. Unless it's business or an emergancy. Always very accommodating and fruendly. We flew from Albuquerque to Huston for our c...onnection home to Fort Lauderdale. We had a bit of turbulence but you can't help that. See More
Susan Delaney
· September 9, 2017
Love Southwest! ABQ waiting area needs more electrical outlets for passengers. It could use some updating. Sufficient areas to get drinks and snacks. Personnel were fine.
Liz Eisner Reding
· November 7, 2017
Iffy WiFi: please fix this! I’m sitting right by a repeater and can’t get a WiFi signal.
Kong L Lefeau
· June 21, 2017
One flight was late but the pilots made up time in the air. I don't know how they did it but they are amazing. If you ever come across two flight attendants named Elias or Denise, they are super aweso...me and very kind. Take time to meet those that assist you on in the air and show them your appreciation. Southwest ROCKS!!!! See More
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Southwest Airlines launches LUV Seat: Repurpose with Purpose, a global sustainability initiative to up-cycle 43 acres of used leather seat coverings into new...
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Southwest Airlines at ABQ updated their profile picture.
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Posts
Southwest Airlines at ABQ updated their cover photo.
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Discover the NEW tri-color Heart logo and plane design for Southwest. Air travel is where our heart is and our bold new look displays that idea proudly.
southwest-heart.com

http://www.southwest.com/…/pro…/nationwide-sale-140902.html…

From Albuquerque, NM
To Baltimore/Washington, MD starting at $185 one-way
To Chicago (Midway), IL starting at $168 one-way...
To Dallas (Love Field), TX starting at $104 one-way
To Denver, CO starting at $96 one-way
To Houston (Hobby), TX starting at $148 one-way
To Kansas City, MO starting at $148 one-way
To Las Vegas, NV starting at $94 one-way
To Los Angeles, CA starting at $141 one-way
To Oakland, CA starting at $148 one-way
To Phoenix, AZ starting at $91 one-way
To Portland, OR starting at $158 one-way
To San Diego, CA starting at $137 one-way
To Seattle/Tacoma, WA starting at $155 one-way

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Sale fares this low don’t come around often, so hurry and book before they’re gone! Book by Jul. 17 for travel Aug. 25 through Dec. 17, 2014.
www.southwest.com
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Posted by Gareth Reynolds
Gareth Reynolds

ABQ Station accepts AC CS&S ALS Challenge and Challenges LAS Station

Southwest Airlines at ABQ added 2 new photos to the album: Electrification Going Green — at Southwest Airlines at ABQ.
July 14, 2014

Not only do "bags fly free*" with Southwest but from today in Albuquerque "bags fly greener" Southwest airlines with Albuquerque Sunport International Airport have worked along with the Environmental Protection Agency to replace diesel equipment with Electric equipment. This means your bag will be taken to your plane with an electric tug and loaded using an electric beltloader.

* see southwest.com for full details

Southwest Airlines Albuquerque celebrate 4th July with Hot Dogs, Watermelon & Snow cones for the Employees.

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Southwest goes International 1st July 2014

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Finally! Our big Fall travel sale has arrived, but act fast. These fares won't last long. - One-way as low as 49-dollars; 99-dollars; 129-dollars; 149-dollars. - Book by Jun. 5
www.southwest.com
The winner of this exciting Vegas getaway will enjoy a three-night stay at Bally's Las Vegas. Spectacular entertainment, Art Deco-style accommodations and gracious amenities - Bally's Las Vegas has something for every taste!
secure02.com