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4.7
56 Reviews
Tell people what you think
Walter Lord
· December 29, 2017
They are screwed up, they acused my son of stealing an iPad from their store. He's a good kid, the police asked me if a picture that they have on a video ,of the adf alleged thief was my boy. I ... told them no, Taylor's Gold And Stone's will not take no for an answer. I believe they are racially motivated. The picture didn't look like my son, my boy is 19 and doesn't smoke, drink, or use drugs. He is an honest hard working young man. The police issued a summons to my boy Walter III. Although the picture didn't look. like my son. I haven't been in their store neither has my boy. My son has an iPhone that he uses to record and play music that is better than an iPad. Why would he want an iPad?
Taylor's Gold And Stone's and the police are investigating , why would they think my boy Walter III wanted an iPad when he has an iPhone? They police officers and Taylor's Gold And Stone's will not take no for an answer. This is a problem in our community of whites business owners and the police, and their racial profiling of natives.
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Paty Marion-Mattoon
· February 16, 2018
I took my ring into be sized Wednesday afternoon and 3 hours later it was done. We picked it up today and we are extremely happy with the work that was done ! Everyone who works there are super frien...dly and treat you like you with the utter most respect. We will not take our jewelry anywhere else ! Thank you Taylor’s !! See More
Gary Skaggs Jr.
· April 9, 2018
Great Jeweler! Knowledge and experience is top priority in this industry. Accuracy is a must! In my opinion Taylor's Gold-n-Stones is the best professional jewelry business in Alaska by far. Not only ...carrying beautiful items but creating their own. If you need an appraisal, trust Taylor's! � See More
Jane Closuit
· April 23, 2018
Very happy with Taylor's Gold-n-Stones! Just purchased wedding bands, had a ring repaired and a couple sets of pearls restrung. I am very happy with all work that was done! Ring sizing & repairs were ...done very quickly, great customer service and great prices as well - Thank you! See More
Courtney Ozimkoski
· January 31, 2018
I dropped my ring off to get soldered and re-plated on Monday around 3pm. They called me less than 24 hours later saying it was complete. My ring looks BEAUTIFUL and brand new. The price was affordabl...e and flawless. Everyone that works at Taylor’s is also very professional and kind. They gave me a couple valentine treats as well � HIGHLY recommend Taylor’s. See More
Justin Lovejoy
· October 9, 2017
My wife was not a big jewelry person but thought she wanted to have some custom pieces made. Joe and staff delivered beyond what my wife could have imagined. She now wears her ring, necklace and earri...ngs all the time. They are beautiful. Thank you so much for making my wife happy. Your professionalism and client-ship are second to none. See More
Ariane Glover
· August 19, 2017
My husband and I got both wedding bands and my engagement ring here. They had excellent customer service and never made us feel rushed. I went in multiple times trying to decide on a non-traditional... wedding band that was unique and finally ended up choosing a variation of a ring that was discontinued. Since it wasn't available to be ordered in a different metal, they were able to make it right there at the store and I couldn't be happier with my choice. My husband chose a ring that they make with the view of the Alaska Range on it. It is exactly the view of the mountains we have from our house! It is so personal and he loves it. Many thanks to Simon who helped us with our wedding bands, and to the staff that helped choose my engagement ring. Excellent customer service and great turn-around time as we neared our big day to make sure the rings were ready. Thank you so much! See More
Kristi Davis
· December 18, 2017
I dropped of my wedding set to be resized and was told they would be done in a week or less got a call the next morning that they were ready. I was very pleased.
Shalyn Moore
· March 24, 2017
I am very disappointed in the work I had done there. I came in with a vision and left with tears. Not only did they not listen to me the first time but when I had the issue fixed the workmanship was s...o poor that I know have to take it somewhere else to have it fixed. I used to recommend this place and I feel sick to think that I may subjected other to the poor customer service and the, " I told you so attitude, " when you don't like something they have done. See More
Myrna McGhie
· March 15, 2018
I can't praise Taylor's Gold-n-Stones, Inc. enough for their gracious and excellent service. I consider them "THE BEST."
Heather Burton
· October 13, 2016
My experience with Taylor's is so beyond "excellent" - I can hardly express my gratitude to this wonderful, family-owned operation, and I'm embarrassed it has taken me a year to write my glowing revie...w.

I found THE PERFECT engagement ring on Pinterest but of course it was an Old European cut, vintage ring circa 1920 and had already sold at auction. We live in Cordova so my husband researched the closest, reputable place to build a ring and found an establishment in Anchorage, who I will not name. After scouring the diamond market, they located one stone that fit his specifications and with crystal clear instructions, including multiple photos, they agreed to make it. When they finished it was exactly what he had asked that it NOT be. With the money he had invested, we were incredulous that they refused to fix it, especially because it seemed that the "fix" would be fairly simple. I wore the ring as-is for about a month but daily I was so sad that it was not what I'd wanted and what he'd paid extremely good money for.

I am from Fairbanks so when I went up to visit my parents, I stopped into Taylor's and Glenn listened to my sob story and said he felt very confident that they could make the alteration. Joe came out and also did an assessment and agreed. They took it on the spot since I was going back home soon and the next morning they had it completely transformed into the stunning, heirloom ring that we'd been hoping for from day one!

Not that cost was the objective, because I was willing to pay a fair amount, but they were incredibly reasonable on price as well.

I so dearly wish we'd started with them to begin with. We did buy our wedding bands there, and they were incredible to deal with again. Mine included alterations in style and they were made exactly as I'd imagined and as we discussed.

Since that experience, I look at my hand and my beautiful ring and am so incredibly grateful for their help. They are wonderful people who truly care about their customers.

Thanks a million, Glenn and Joe!
-James and Heather Burton
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Bianca Jones
· October 12, 2015
Very friendly customer service, and they always do a fantastic job on my rings when they need cleaning. They also did a fabulous job resizing my size 4 ring to a 7, which is a difficult task in itself... but it was a custom designed ring. Thanks to the staff of Taylor's my jewelry is shinning and fantastic! See More
Ashley Norum
· July 6, 2017
Friendly and fast service! Got my ring resized and they quoted me 1 week and they called me 3 hours later finished!! Picked it up same day and it fit perfectly! Highly recommended!
Misty Nelson
· October 26, 2016
Had a lost diamond in an anniversary ring, not only friendly but extremely helpful and was completed within 24 hours. Great service and my ring looks better coming out than when I brought it in :). So... happy! Thank you!! See More
Sarah Portell Chapman
· May 14, 2016
Fantastic customer service. My jewelry looks like new again. Thank you for getting it back to me so fast!
Ashley Sommer
· January 28, 2014
I can not thank Joe and staff for being so kind, fast and professional! They repaired my wedding ring the same day. They forever have my business!
Lexi Trainer
· December 10, 2015
We requested a custom ring with mountain engravings for the groom. It's perfect and everything I wanted!
Ben Ballard
· May 22, 2017
Great full-service jewelry store. I buy all of my jewelry here, highly recommend.
Lindsay Johnson
· July 25, 2016
These guys are awesome!!! Highly recommended! Great jewelry and great customer service!
Sam Ehlers
· June 4, 2015
Friendly staff, excellent work. I go there for all my jewelry needs.
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