48 Reviews
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Dane Harden
· March 29, 2018
I was very impressed with my first visit. On time professional and very courteous - Dr. Naylor detailed everything with me and as a Senior Flight Surgeon in the US Army our discussion was very academ...ic and informative. He knows his stuff at a deep and broad level...very impressive. He will be doing my hip replacement.

Dane S. Harden
Senior Flight Surgeon
United States Army (Ret)
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Felice Connor
· November 30, 2017
I absolutely love Dr. Casey and his PA CJ. He did my knee replacement and it went smoothly. I even used their PT for rehab. All great people. They all get 5 stars in my book!!

However, their billing... department needs some improvement. I rate them a negative 1. They sent a bill to me with an incorrect address for months, probably just a keying in error. However, they were unwilling to work with me on payments when this was discovered , and put an alert so I could not make appointments. This was THEIR ERROR, NOT MINE. I was able to pay off balance a month later, and almost a week after paying online I was not able to make an appointment as they haven't taken off the alert. Very poor service in my book

☆UPDATE: I want to add that the billing manager reached out directly to me today, and is working to address the issue so that it doesn't happen to others---Thank You!!! ☆
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Lynn Flatford
· May 2, 2018
I have been here for over an hour in the waiting room. Good thing I made an appointment!
Rdp Rdp
· May 30, 2017
If you have a child with a broken bone take them to Children's Hospital not TOC. I took my son to the TOC walk-in clinic at the recommendation of my pediatrician. It was a Friday evening (I called T...OC prior to our arrival to make sure they could accommodate a broken bone that had just occurred). The staff was very nice and attempted to help us but they did not have access to care needed. They x-rayed and wrapped his deformed arm that was broken in two places. They consulted with the on-call hand surgeon who said to schedule him in his clinic the following Tuesday (it was a holiday weekend). I was not comfortable with my son having a broken deformed arm for 4 days before it was set. We took him to Children's Hospital where he was admitted and surgery was done the next morning. See More
David Cardwell
· September 15, 2017
They don't adhere the appointment times they set for you. I usually have to wait in the lobby 30 minutes to an hour past my appointment time. Also was supposed to get a phone call to see a nutritionis...t which I never heard from the nurse yet. Dr Yau wanted me to lose weight prior to hip surgery See More
Darci Clark
· August 9, 2017
Dr. Robbins and the entire staff went out of their way for my son and his shoulder surgery. It was the best experience ever and we were treated like family. Thank you Tennessee Orthopedic Clinic, I wo...uld recommend you to anyone! See More
Kelly Maney
· June 21, 2017
I broke my ankle & the ER set me up with Dr. Casey.
I was very pleased with the clinic & staff at TOC. Everyone is super nice!!
Dr. Casey was awesome!! He's a really great doctor!! He took time to li...sten & to answer all my questions. I didn't feel rushed or like I was just another broken ankle.
I would definitely recommend Dr. Casey to anyone looking for an orthopedic doctor!!! Thank you, TOC!
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Kandy Phillip Coleman
· August 14, 2017
Dr. Ivie is the best around. After numbers hip surgeries & a broken hip I was referred to Dr. Ivie. He did a total hip replacement & I have never felt better. I just wish I had seen him from day 1. I ...recommend the staff of TOC. They are friendly & make you feel at ease. See More
Jenny Leceli
· May 19, 2016
Dr. Casey found out that I have 2 frozen shoulders through the x-rays he took and I've been in extreme pain for over 2 yrs. He prescribed me a steroid z-pack and I started them yesterday and today I a...m pain free for the 1st time in who knows how long!!! & I start therapy there on Monday. :-) I am sooooo thankful!!! No one knows how grateful I am. See More
Judy Shope
· December 14, 2016
I see Dr. Shaver at the Lenoir City office. I am delighted that the office is close to me, as I live in Sweetwater. I so appreciate the wonderful care that I get from Dr. Shaver. He is always court...eous and respectful, and he is a careful listener - he doesn't interrupt. He spends the time necessary for the exemplary care that I receive. I never feel rushed or hurried. He takes my input seriously and works with me. He has incredible knowledge in his field and is able to apply his knowledge with wisdom, yet still relate to me. His Lenoir City staff is warm and welcoming, and I appreciate them all as a team. See More
David Bauer
· October 17, 2016
So far I have seen Dr. Renfree, George Smith, and Jenny Oliver since May 2016. I have had two surgeries on my hands. I can't say enough about these professionals and their support staff. They are all attentive and caring. I highly recommend TOC at the Tower at Parkwest! See More
Sherri Beckner
· June 18, 2015
Dr. Michael Casey...he is the best. Did my right rotator cuff surgery and replaced my ACL. Now getting ready to do my total knee replacement. Always go to and recommend TOC Docs!
Francis Thomas Hamilton
· May 22, 2015
Dr. Reynolds did my knee surgery and is now handling my sons collar bone break! He is a awesome doctor and person!! Thanks TOC staff for making our experience so great!!
Mary Jane Yardley Greenlee
· June 10, 2014
Thank you Lord for Dr Edkin!! I've finally got a Dr who knows what he's doing...I'm so blessed to have found someone to take care of my Ortho problems!! Highly Recommend the Drs here to anyone that's need of an Ortho Dr. Doctors, Nurses, receptionist, persons who answer the phone and everyone Ive encountered are so very courteous, friendly and very professional. So very blessed to have gotten these Dr's to clean up the mess made by someone else. :) See More
Jim Holsenback
· June 12, 2015
Dr. Reynolds did my knee surgery 2 days ago, and I couldn't be more leased. This is a great facility, and everyone was great from start to finish.
Kenny Brewer
· October 9, 2015
Dr. Yau is amazing!!! Highly recommend him to anyone having knee or any other orthopedic issue. Great doc who truly cares about his patients.
Brittany Altier
· July 8, 2014
Dr. Harrison is great! I had my first broken bone (ankle) at age 26. He did my surgery and follow-up. He is a great doctor, and now my ankle is great! Highly recommended!
Tammy Adams
· December 2, 2013
I love Dr Bolt he has tried everything in his power to keep me out of surgery. He is so caring and kind to me. I give him a 10 of 10. Love him.
J.Wade Tipton
· September 26, 2016
Right hip replaced this past June. It went so well, left hip is scheduled for December! Excellent!!!
Ricky Gregory
· November 9, 2015
Have the best doctors anywhere dr Yau is awesome I will not go to anyone else
He served our country, ran marathons, and discovered he needed...
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