The Service Staff was treated to a well-deserved night out at R1 Indoor Karting Entertainment Center. Thank you for your hard work and dedication!

Another happy Viti client!

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Viti an You
141 Reviews
Tell people what you think
Tracie Hall
· March 6, 2018
White glove service, exceptional client care and beautiful loaner car. Buddy is the best!
Charlie Pickett
· November 16, 2017
First time there all was good good people fast service good coffee
Boriss Badenof
· September 25, 2016
My worst experience ever. I called to schedule appointment for a problem with my power seat. It was not moving forward/backward. Dropped the car in and I got a call on the next day. Ive been informed... that my fore/aft motor is burned out and that is the reason for my seat malfunction. They quoted a price (parts, labor, etc) total of $850. I did some research and I got a better price, way better as a matter of fact. $350 from Mercedes-Benz of Warwick. So I called Viti again and I declined the repair. Got there couple hours later to pick up my car, and they handed me a bill for $200. I was surprised, so I asked my service advisor Ray Machado why am I being charged $200. What I got for an answer was so rude and arrogant. "Well someone has to pay the guy to work on your car, you know? I'm not paying him and someone has to. So...." Really? I felt like I am in some local neighborhood car repair joint, not like in a Mercedes-Benz dealer. I understand the estimate for the repair costs money, but thats not the way to put it out, or maybe thats just how I think. It still felt like a lot of money just to check it out, but again maybe that is just me. The other thing is, as soon as I said that I feel that $200 is too much, he was like "Ok, I will lower it to 132 for you, how does that sound?" How does that sound? Is that an auction or something? Sounds like you just made up a number to charge me. Horrible. And then .... I get into my car and voila - my seat is working again. I thought the motor was burned out? Got inside to ask Ray about it, same thing. The guy was making fun of me. " Ooh looks like you gut lucky there, for a little bit. That motor is going to burn out eventually. Maybe a week or too, but you're going to run out of luck eventually. Make sure you set it in a position thats good for you so when it burns out you will be OK" ... and he winked.... My dad has always had Mercedes and we always had it serviced in Mercedes of Boston before I moved out of the house. Never got such a horrible treatment. I don't feel like a customer should ever be treated like this at such establishment. The price is something else, but the treatment itself was terrible. Save yourself some money and nerves. If you don't trust me, just go there, get a quote on a service and then spare 5 min and call around the other Mercedes dealers to get a quote on the same service - automatic savings of $200-300 guaranteed. Never ever getting my car serviced there again. See More
Jordan Bacon
· May 24, 2017
The staff at Viti are wonderful, hardworking and truly appreciate your business. I'm very happy with the delivery process and the knowledge the staff have about the vehicles.

Thank you for a great e...xperience!! See More
Elisha Pike Medeiros
· February 9, 2017
I was very disappointed trying to charge me for a service I never asked for & the gettleman that handle my car called me 2x within a hour to tell me my car was ready & come to pick it up, as a courtes...y they've always washed & vacuumed my car never even touched it after having it for 9hours See More

The new Mercedes-AMG GT 4-Door Coupe: World Premiere Trailer:

Congratulations to Amanda & Jonathan from Fall River! They replaced their 2008 C300 and purchased a Certified Pre-Owned 2015 C300!

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Best of Benz – Top 5 Untold Stories.

Happy Birthday to Michael Albernaz, Mandy Bolger, Richard Costa, Anthony Elliott, Debra Gleavey, Dina Hennessey, Mario Machado, Robert Mayo, Jason Panell, Rob Robertson and Joshua Wheeler! Thank you for all your support and dedication.

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Viti Inc. updated their cover photo.
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Viti Inc. updated their cover photo.
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Thank you for the opportunity to be a part of this past season. We look forward to working with you in the future!

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Newport Skating Center is with Newport Restaurant Group and 20 others.

We would like to say a huge THANK YOU to everyone who skated this season and to our amazing partners who make everything we do possible!

Jenny Reese in our Business Development Office got to experience all that Mercedes-Benz has to offer while attending the Brand Immersion Program in Birmingham, Alabama last week!

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Happy Anniversary to Jesus Bautista, Dan Blinn, Ray Machado and Victoria Gouveia.

We are happy you are a part of our team!

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Mercedes-Benz is closer to launching the affordable A-Class!

Experience the all-new 2018 Mercedes-Benz AMG GT Roadster!