London

Have been a regular here for about 20 yrs, and although I have always enjoyed it, the service has improved no end. No more endless waiting...even when service finally came with a smile ! Attentive, friendly, and prompt...An absolute pleasure to lunch here once again, and I'll be back very soon. One point I did make was to refuse the service charge which was automatically added to the bill, in order to give the waiter a cash tip so that he actually benefited from his hard work.

Had wanted to experience the Wolseley for ages and finally had the chance to celebrate a friends 50th birthday with an Afternoon Tea. I was not disappointed. The room was a delight and with wonderful ambience. We served by very attentive staff throughout. We could not finish all of the wonderful cakes and were given a box to take them home together with little jars of jam and clotted cream! The Wolseley is a delight and I hope to be back again soon.

We had a 3 night stay at the Sofitel after arriving at 10pm after a very long flight with a 12 month old - not a fun experience. So we made sure to book a room at one of the airport hotels so we wouldn't have to travel far at that time of night. I'm extremely glad that we made the right choice as we could not have been happier with every aspect of our stay. The room was pristine, spacious enough for us to set up a travel cot without hindering any part of the room, blocked out pretty much all sound and light (which greatly helped us in getting over our jet lag), and the facilities (though we didn't make use of most of them) were more than adequate. The hotel has direct access to Heathrow airport; and by extension London's rail network; which made day trips into the city a breeze. Something that was a priority with a little one in tow. We opted for the Breakfast Buffet three mornings in a row, and it was honestly the best I've been to. Wide selection and top quality food!! We did order room service one night and it was equally as good. The number one reason we'll be coming back to the Sofitel is the customer service. Each and every staff member we dealt with went out of their way to be pleasant and helpful. As we'd arrived late at night we opted for the valet to park our car, but left a mobile phone in the car when we got out. Reception rang and asked if we wanted it brought up to our room which just seemed way above and beyond the call of duty. Very much appreciated on our behalf!! The only downside is the price, but we expected to pay premium for a luxury hotel, and it's worth every cent for the level of service and convenience the hotel offers.

Frequent visitor, with the current room makeover I love it! Great beds, bathrooms, hip and modern, staff are very busy but remain polite and helpful. Alicia at the reception was super kind last few days!! Food is very good, especially in Tuscany restaurant, reasonable breakfast, room service good as well, but the bar is rubbish, Indian bartender is miserable and unkind, it closes early and allows kids in pyjamas in? That's not ok.

I came nice and early in a Saturday 11 am - we had priority tickets which were inexpensive and walked straight in. At that time of day it is not too crowded even at the weekend. My grandsons age 5 and 9 absolutely loved it. Especially walking through the tunnel and playing the jellyfish game. I loved making the jellyfish change colour with the lights and the fantastic central display with all the sharks and rays. I would have given 5 except one of the boys needed the loo about 15 minutes in and we had to walk about 10 minutes there and then fight against the rider I get back to our position. Can you please put some kind of sign up to warn customers? Then those of us with kids will make sure we pay a loo visit first!!

I love your Park and have been visiting it for the last 10 years and even rented one of your cottages for 2 years. Lately I have found it more and more difficult to park in your car park and I notice the same cars in the same places - why are you not closing the gates at night and re-opening in the morning to stop commuters from using it as free parking?!?!

I would like to express my sincere thanks to the best doctor in the world, Mr Matthew Hanson, Consultant General Surgeon, who has been treating my mum for the past few years! Thank you for all the wonderful treatment, emotional support, incredible care, patience and warmth my mum has been receiving during the hard times. I am extremely grateful to Mr Hanson for all the magic work he has done to save my mum's life. Mr Matthew Hanson as a doctor and the staff at the clinic are always really helpful and supportive. Special thanks to the best Clinical Nurse Specialist, Diane Cook, for all the excellent support, care, kindness, attention and true professionalism! No words are enough to appreciate all you have done and are doing for my mum and our family. Thank you again for all your help! Sincerely, Olesya Buryakova & Family xxx

Went to see an exhibition and talk about east end brides during the war. The talk itself was very dull and I actually left half way through, but obviously that's not the museums fault, however I was looking forward to seeing some of the many dresses that are in the museum archives. unfortunately they only exhibited one along with a few boxes of bits and bobs. I understand they had to get the place ready very quickly once the museum had closed to the public however, I was a little disappointed at the lack of beautiful things to see. Also a couple of jugs of water on the tables would have been refreshing. As we had travelled a long way and nothing in the way of refreshments were offered unless we paid. I overheard others saying the same..

An amazing place that everyone should visit at least once in their life. The standard of the exhibitions is phenomenal, the David Hockney Retrospective is one of the best, a very inspiring show , brilliantly curated and hung to show the paintings at their best. I recommend everyone interested in Art and creativity to become a member of the Tate.

Liberty London is my favourite store on earth! A fantastic building full of historical beauty is matched perfectly by stunning goods but the real gem for us on our visit was meeting Loretta. Her patience while I chose a piece of jewellery which was going to be very important to me now and forever was outstanding. Such care and professionalism. She shared with us the ethic of the store and we really did experience the ethic and enjoy it no end. Thank you Liberty London and Loretta

The school of life could easily be one of the most (if not the most) important, insightful, deep, educational, informative institution out there... Seriously, this has given me much more (as a learner, or as a human being, really) than the school I went to has ever done... Thank you, to all of the representatives of The school of life sincerely, you really do make a difference... :)

I had a wonderful time. Couldn't have been happier with the DJ as he put on lots of classic tunes. It's hard to find a club that doesn't play the same 10 songs every weekend. Well done to the DJ for taking us back in time. The bartenders were also very attentive and quick to serve. There was one problem with girls fighting but it was dealt with well so everyone was able to carry on the night. I will be going back again.