In response to the “receipt” events of Wednesday, we would like to make all our customers aware of our latest actions. The food was corrected, both owners spoke with both ladies involved apologizing for the situation. We have made all necessary changes to our staff. All employees have been trained in the appropriate way to deal with customers.
As owners of a small business we feel that we have done the best we can do.
The food was corrected and a heartfelt apology given a...nd employees were dealt with. We appreciate each person that comes in our door and we will continue to work harder to make that known!
We would like to also make it know that the vulgar and threatening phone calls and messages we have received have been very hard on our staff, especially the ones that had no involvement. We will continue to press forward and treat our customers with the best service we can and hope to improve each day!
Thank you for the support for the past 20 years!
The Hatters - Owners of Henry’s Burgers