Wanting to stay focused on connecting I said "Thank you! We launched a few ads yesterday, it should be ok."

Nope...
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.
.

Not ok at all.

A few hours later, I discovered our backup business manager which had access to 5 ad accounts had been hacked.

They upped the ad spend on 4 accounts to 10k a day.

Thank goodness Kyle caught it because within 24 hours they spent about 20k on 2 of my credit cards and my paypal account.

All the same ads, running to the same page, advertising the same mesmerizing creepy windchime.

Cut to 30 minutes later where Jaime Oconnor and I are spending hours trying to Nancy Drew how on earth it happened.

We had 2 factor ID set up.

And somehow they removed everyone as an admin and changed the settings on the account.

I immediately reported it, shut down my credit cards, and claimed fraud at PayPal, and removed those ad accounts from that biz manager.

All while knowing I needed to Emcee 2 full more days at T&C. AND, I would be heading to Hawaii - so not having my cards was going to be tricky.

Here's what happened next...
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.
.

Chase was amazing and refunded everything and sent my card right away. 😍

Wells Fargo was amazing and actually flagged it before it was charged so they never even needed to refund it. 😍

PayPal was horrible and basically said - we don't believe you and I'm still waiting on $3500 🤨

Facebook actually got back to me right away... and I've since heard from maybe 15 separate reps who have all said...

"We understand the importance of resolving this issue to regain access to the account and be able to promote your business.

We appreciate your patience in working with us regarding this case. We received a response that the issue you are experiencing is still being investigated.

We will be making an announcement or contact you if the issue is already mitigated and resolved.

If you have any more issues, please feel free to contact us again. You may also visit this link for other helpful advertising solutions:(help link)

We appreciate your patience while we sort out your concern. Thank you for contacting Facebook Concierge Support. We wish you and your business well. Have a great day!"

As of tomorrow - it will be a full two weeks.

TWO. WEEKS.

My biz manager and all accounts are disabled. (which I think was a protective measure at first.)

SOOOO as always... I'm looking for the lessons learned.

Here are the lessons...
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1. I'm amazed that I've stayed relatively calm through this whole thing. I've not shed one tear. LOL (That takes discipline and practice... so clearly every other biz frustration has lead me here.)

2. Finding the positive in this sitch and the win on the other side has been my main focus... and I already see huge silver linings.

3. Jaime OConnor is the best and I'm so grateful for her fb ads expertise and friendship as a client and as someone I've hired for ads in the past.

4. Oli Billson is seriously the greatest EVER. I joined his mastermind several months ago - and not only does he have a template or literally EVERYTHING. He went way above and beyond to help me with this... and get set with a clean fresh start.

5. I've been thinking of separating The Prepared Performer and Molly Mahoney as two separate brands. AND this has finally made me do it. We are launching a new page that will focus on my personal message of showing up as your true amazing human self. We'll be able to run ads through this page as well. Fun.

7. Robbie Woelkers (who I met on clubhouse) is also amazing and saw my post which lead to connecting with someone who seriously helped me behind the scenes.

8. DIVERSIFY YOUR VISIBILITY. I love this platform... but there we do not have any sort of ownership over what happens here. It's actually SO EASY to repurpose your efforts onto other platforms, and I'm so grateful to know that I'd be able to pivot if needed.

9. Get Organic systems in place. If you are only relying on ads - you are setting yourself up to be royally screwed. Our organic is stronger than ever. AND we have amazing humans in our community that we LOVE.

10. My team is amazing. So grateful that Kyle caught it and that we've all been on deck to be ready to shift our strategies.

11. Tell the truth. I had to pull out of a few previous promises and give myself time to get this sorted. It was a crazy sitch and it needed our full focus.

12. Have Faith a, Faith a, Faith a... you are cared for. Social media doesn't define who you are as a human. It's an amazing tool - but really - not important in the grand scheme of what really matters.

So - where is the main positive in this?

Well - the new biz page and a new website for my own speaking etc. is coming soon. So that's good.

AND - we were supposed to run a 5 Day Show Up & Get Clients Video Kickstart starting Monday... but we pushed it out so that we could get this fixed.

AND - on Friday night... I was offered a pretty crazy awesome opportunity to be on stage at one of the top events in our industry. (I'll share more on that later it's all thanks to Stephanie Liu)

If our kickstart had been happening... I would have had to say no.

So the biggest lesson in this really is - everything is working out in your favor.

Things happen FOR YOU not TO YOU.

The more you can believe that to the depth of your soul... the more truth you'll discover in it.

You'll create what Gay Hendricks calls Conscious Luck.

You'll see that even a 20k scam can turn out to be a pivotal shift toward something bigger and better than you've ever imagined.

AND... since we don't have ads going... here's a shameless plug/invite.

If you want to join us for our Show Up & Get Clients Video Kickstart which starts Oct. 4th... www.molly.live/showup

We may or may not have ads going to it. But we'll def have loads of humans showing up and learning how they can get clients by developing their own Unique Video Marketing plan that will allow them to stand out and be paid by those who need them most.

Life is good.

Staying Grateful.
#stand4joy