Terms and Policies
Community Feedback on all Meta Company Products must comply with the following policies, as well as our Data Policy, Community Standards, Branded Content Guidelines and Terms of Service. You are responsible for ensuring that your Community Feedback complies with all applicable laws, statutes, and regulations.
We define Community Feedback as user-generated content appearing on Ratings and Review or Question and Answers features on Marketplace or Shops. Failure to comply with our policies may result in a variety of consequences, including, but not limited to: removal of Community Feedback or other content, rejection of product tags and listings, or suspension or termination of access to any or all Meta products or features. If you repeatedly post content that violates our policies, we may take additional action on your account. Community Feedback is intended to provide equal voice for all viewpoints that comply with Meta policies, including the full range of positive, negative, and neutral ratings and reviews.
Community Feedback must not be used to misrepresent, deceive, defraud or exploit others for a financial or personal benefit.
Community Feedback must not be directly or indirectly incentivized, unless otherwise disclosed compliant with Meta’s policies on Branded Content. We define incentivization as a business partner or seller providing something of value, such as a monetary payment, free gift, or refund, in exchange for Community Feedback ratings, reviews, or answers.
Community Feedback must be based on a reviewer's direct experience with a product, business, or seller. Additionally, the feedback must be related to the intended use of the product and/or business.
Community Feedback must not include any content or media that is excessively graphic, inflammatory, violent, discriminatory, or threatening to any person or group.
Community Feedback must comply with Meta’s policies on Spam. Including, but not limited to engagement bating, high frequency content posting, sharing, or promoting is not allowed.