Discussion here it's veterans is a very bipartisan United States second form that we bipartisan year on TV in the media before actually pretty well a lot of politicians guys in particular veterans Affairs since I came in over 10 years ago down I consistently Irish twin and all the while to make sure they are first We shouldn't have to drop them off here Program for a lot of you all next generation Friday. Do one of the other things came out. We have some really tough problems A system obviously on Arizona वही हाँ and speak again we are spend that i thought you once again thank you very soon to care but it is soft again and yes i think try to speak on that we are all ah उसी part one two four eight barrier Right here sort of have in cities temporary staff but he see box or way you guys get service. I've traveled all the way important so primary care or something unity system Direction this is The stock in any base outpatient clinic concert that I would just recommend everyone in the other robot that base outpatient clinic So instead of having to travel Portland or get program here you can get here through the in your whole horrible in addition to that what we're seeing and I States Congress is even still can be difficult. That means is community Mason patient better spot everywhere as a result Something women particularly single tough time getting around you need to have a serious of urgency or something to get done right now we had a deal It's called the choice program to go. There was to make sure that you will get healthier in your local community by doctor or health care, professional and professional I didn't know you were taken care of Let's have up later on there's more into what we now call the mission That's what we're gonna talk about here today we found the choice act a lot of trying to do the right thing. Make sure you guys carry what you needed even if took off, you can't get in or specialist available make sure you get time and reform control that we can talk about that but with the mission Act is latest generation from the ice Congress working with the system Prime It is not about exercise and the spill that notion that seems so got some horsepower social media with our better around properties. Be at all that is nothing. The United States Congress is age and there's no intent to do that. Just go on 10 on the bar to do that what we are trying to do is make sure you can't get into the system for it to be a important the care system right away You get here than you need Emergency the whole local doctors practicing more about that here is contracted with the getting the movement of story or worry about other awesome surprise bills that sort of thing So it's gonna be a working progress I think we're all gonna get along The fact all the year is Super helpful one you get form of trying to do and secondly you're gonna be our eyes and ears on the ground for House working or not You guys get back to try system here across the screen lines so eventually So with that I'm gonna turn it over first. I guess I can start off associate just school of medicine also out there she said she was Good afternoon Stand up Here today so To Just kind of some of the things that I find it Mind level with regards to finish Look at the first part of it is about strengthening internal struggling to restructure that we have Everything that I need to be able Now Care before that Internal services very very much with my our and that is how it is for one we are keep both So we're here in our state our strategy in staff our so that we have enough providers who you know help seven days there have ah take three for five years from now more And so once we get सजा ध्यान हाय Circle increasing access so from here now the You are eligible care My responsibility. I feel Is to really make sure that Have information before For my Days or National So there's a family also wanna make sure you get with information in our specialty programs quality and especially We Power energy Things that Contract to determine who are so last We made it to That's right so for me that is particularly explains now really collaborate Joe really tackle all the now So I think the best part of the challenge Shouldn't control Commission छोटा and somebody is कितनी And This year so anything were involved You are able to just Uncertainty about so what is Michigan is waiting for us to find our and then without this much premature national highway Make sure they receive Of course I And so just now so we have to try sixty minutes to the story wise and 24 That is Essentially In the eligible criteria We don't know exactly It's been very exciting it's been a little Using a little frustrated For simple things you know that urging care Action Awesome website There's a facility where you can go on to the website convention where you're at It also is awesome Take your vacation you down For some reason Can you years And then Qualifiers that I want to six and if you're seen for a reason that you made into your combat experience, special or exposure the first visit not Priority Stone tiny you will actually get one free Yeah. There's multiple its gets very I'm like the lowest in eight nine Have a disability rated as Four tour also called So There's also a That would mean find out In network About the purchase is that So let's say that Network There's an this Have Any questions nine one six seven 7591674 The main community Today First Everyone Denied Three 300 actually have cards are gonna hand to you raise your hand question so I hope you get your cars. You can get your questions down and stuff so we were good. I forgot to say that beginning Time for questions so I mean Michael is my office guy You know I don't know us Senator Congressman so I had nearly staff or White new but having said that I wonderful person is only job job Main job is to deal with veterans Out there so we have our dry seriously telling how that is growing up You know it's not a lot to not get to see a doctor telling you you can't get the doctor to make sure you still get that care the whole idea is to get your home telephone program and get that needs You wanna see a doctor or go see the doctor or healthcare professional Your doctor in English now we've had some people very concerned about that cuz they not in case again on the size of the drugs and if you get a bill and I they sent to try West don't have a cardiac arrest in just call out dry wash say and it's like you talked about right here and get Bill Plain for contact contact my office or Out there so questions here Community Care Rfp issued identify any better mechanisms for holding Non-gm healthcare systems They they say theirs accountable for questionable drivers As the community care vision find any better nakedness M S for only non healthcare systems accountable for questioning questionable billing practices So As we is quality I'm not sure It will be here issues A little bit Sunday area. If you live closer to the sound a spa for silver like that but you still travel further to get it will still take your facility so The same for As far as being seen internally in the game Amy and And that's something that it's fast that's working. We wanna make sure that because a lot of times the access in community is further out and so it's you know sometimes when you're talking to us or hoping that their education same. Yes, we'll see you in 30 days that it maintain operating community just so you know what to expect and so when you make that decision camera Make sure that are properly to working with that community delaying any longer Part of our challenge has been right now I heard the statistics the other name the National level but the number of phone calls back and forth between in office and look veteran to get the appointment is on average nine and and so we can figure out This is what mister gets behind us is very invested in ordinary mistress teams so that you are You both agreed and realizing how need our possibilities where you can leave that primary care office with that ideology employment So those are the process of trying to figure out our delays times as well so that's something that is kind of pulled in system so that you प्रणाम some of that person he is the five plus point to provide to indian national almost representations provides this okay last over some time providers of the process to be better than Do you wanna We do have a provider And we do that to our team I think And Yeah, so one of the that we're trying to do in our mind is trying to figure out a staffing model for care so that has been here now See additional Instagram polish how much we did our own now that is 20 and it is clear that that all we help your systems and some will need more staff nursing side but on the business Kind of the villain and there we definitely need stuff but part of the problem is we're not efficient too. So we could reduce the telephone from nine to 1212 to get an appointment as we clinic than each of nurses can do that anymore individual consultants working Signing it takes both. It's not just a matter of staff because we do have to be this responsible with the money that Congress gives us. We also have It's early Apple Alright and we explain urgent care a little bit more about what it is this time The payment process for the first year Explain to our the key takeaways that have to make sure you go to And make sure you're only going for issues that you're having chest pain People will only be charged depending on the priority for period and then Remember a contribution that they were surprised go to We've been having side Awesome and sciences It's a long process So that would be under the best interest It's really Special to say that without your provider Best Oh yeah. And always So obviously primary here about mental health services. No price he expect patients came authorization for services or So yes mental piece of what we provide and so that you know if they can't see you in our Or trying to One challenge the providers मैं So Find it difficult Area Contract specifically That is a challenge and getting previous challenges choice that there are getting better really had to explain to people system on your end in terms of your own private medical practice, your health we are going to be able to pay on time we are so there's been some hesitancy to be candid that's for i think any string my i think of law करके add is now he want to number of section in number of people about our session so water now what rubbish and in choice mommy where while I mean I just wanted to turn the whole piece on my primary care where positions you know I think I'm being create job. I also know there are we're gonna help depending on the time of the condition veteran it can be a little Challenging to to make sure that the buyers out community first of all interested or understand And making sure that the available to them if they wish so that's another big National dental office in DC trying to us first Wanted to add the So I've had promised getting a prescriptions from so it is care that you're getting beauty is through the price essentially all writers or you are fragment community just have the prescription to your pharmacy Their origination have a very questions first class but it is there Prescriptions from your community do not need to our school district employees they love to have a district average school district plan and received such a tried hair The trial was instead Sure alright make sure that Huge detox here is her any options County area of Western I understand the local Will car to be issue long as your question cards. I had to use my choice part of this morning No card they are not boy. Now you do not need a mission act card or anything like that those don't exist the veteran and you need veterinarian It will be the opposition over that they get from Tri West so they have The other care that he received in remember it needs to be it depends on specialty and how long it takes to secure the community Get a free authorized Crisis I make sure Whenever service for So a lot of great price tag in this same deal Valley and I was just like any other questions this post Our veterans really appreciate that in about I do we got your own little lucky community to have your own patient athletic. So questions along these slides and diffusers. There's so much information get with your weather and Sort that out they do appearance for a year just we don't want you to get behind it He takes away a lot of these contract facilities or care facilities are gonna the person the front desk or nothing. No So bring your piece of paper says alright. I respect you're supposed to be right here right now and Right now. So thank you guys very much. Thank you for your service