We're proud of Monty and his quick action while he serviced a customer's laundry unit.
"This is a great example of how our work every day affects our members' lives. This is the connection that our technicians have in connecting their work and solutions they provide to the values of our members"
Jason E. Mgr, Sales Channel St. HomeServices
I Wanted to share this AMAZING Story coming out of our Chicago Market:
'Yesterday March 13, 2018, Monty R. arrived... at our HW Customer's home to service her dryer. As Monty opened the foot plate (bottom panel) of the dryer, to his surprise a fire blaze met him. With his quick thinking, Monty immediately went to the van and retrieved his fire extinguisher and put out the fire. After the fire was out, the customer stated to Monty, “You save our lives”. In the conversation with Monty, He told his TM, @Mary.P "You’ve been telling this to us for years and Now I get it”. I will open Every dryer and make the offer to sell a C&M and show my customers the pictures of why it’s a benefit.'
This is an amazing deed and quick thinking from our Tech Monty! I am so grateful for his action! This is a great example of how our work every day affects our members' lives. This is the connection that our technicians have in connecting their work and solutions they provide to the values of our members
" A true hero is not measured by the size of his strength, but by the strength of his heart.'~Hercules. With so much sadness spreading like wildfires these days, it’s always refreshing to see stories like this. These types of heroics happen every day, funny how we rarely hear about the good stories. In a world filled with darkness, it’s always wonderful to shed some light.. Thank you for taking the time to share this story. We all need to start sharing more of these stories, to spread the good word about all of our SHS Heroes, as I know there are many. They walk among us every day, going unnoticed.. it's time we take notice, celebrate their heroism and it's about time the rest of the world does as well. #searshomeservices #homeserviceheroes #iloveourtechs #shsrocks #shcpride #searsholdings #shcassociate #thankyoumonty