120 Reviews
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Melissa Smarczewski Troutman
· January 29, 2018
Used to be one of our favorite places to eat. 2017 we had multiple terrible experiences. Last time we chose to eat in my friend ordered something and a dish totally different came out. We spoke with t...he waitress who gave us a hard time about it then said she could switch it for another dish. The new dish she found multiple black hairs in her food. When pointed out to waitress she all but said we put them in there. Needless to say we didn't eat out food, paid full price for it and left.

However, today was by far the worst and we will not longer ever order with you again. My husband called to place a carry out order for a #2 combination. It is Chicken Chop Suey. He knew what he wanted and even asked for it by number. He also asked for it without vegetables just chicken and noodles like I always do anytime we have ever ordered it from any place. It has never been a problem in the last 10 years of ordering. The lady on the phone, Terri, did not like that he said "noodles" instead of "bean sprouts". Terri told him he wanted something totally different. So he came home with something that I wasn't even sure of what it was and the sheer smell of garlic was so overpowing to me there would be no way for me to even attempt to try it. He was trying to surprise me so he didn't tell me what had happened till he got home.

I called Shong Hey and a lady named Susan said she would refund my money if I brought it back up there. Upon arrival Susan refunded my money for all the untouched food. I asked to speak to the woman that took the order because my husband said she was very rude and snotty about it. I wanted to see why she told him that is not what I wanted and to change it.

A few minutes later a waitress named Terri who took the call comes from the back and I ask her about the conversation. She then begins to give me attitude right away and said he said "noodles" not "bean sprouts". Oops! I guess he doesn't eat it and made a mistake in the wording. I told her he said she was being rude and snotty on the phone. She said she wasn't but the way she was treating me for asking about it clearly proved otherwise. Terri give me such an attitude about it I asked her why she was being so snotty to me and she said because I was being snotty to her. Unbelievable!!! Then proceeds to shout you got your money back you don't like it go, leave, go. I was appauled by here behavior.

Other patrons dining experience was interruped by this conversation. My children were with me and to top it off another employee, Susan, was standing right there not saying anything to try to diffuse the attitude the waitress Terri was giving me. I am so disappointed at the behavior of this waitress. I asked to speak to the Store Owner/ Manager but was told they wouldn't be in till the evening. What a shame that this had to turn out like this. This could have been totally avoided if she could have said something maybe along the lines of sorry for the mix up, let's get it corrected. Instead it was you don't like it go and don't come back.

This resteraunt has absolutely went down his in the past year for whatever reasons.
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Selena Lara
· September 20, 2017
Our waitress was so kind! First time being there spent $10 per meal that came with so much food!! We had to box our dinner after taking two bites! I loved it and would highly recommend 😊
Linda Segedy
· February 14, 2018
I had the chop suey and my husband had vegetable rice and they were both delicious. Best I’ve found Downriver.
Dave Pruitt
· March 5, 2018
On this occasion food good , service poor. Server brought soup, then egg roll, then chicken chopsuey before I finished soup. Who does that
Al Ingraham
· January 6, 2018
Almond chicken DRY. Meals have been good for last six months recently quality has been far from good. Saschwan chicken has no spice
Barbara Tope Mathews
· March 18, 2017
We've been going here for over 30 years. I was really surprised to see the negative comments about the staff. I have always been treated politely and with respect. Always greeted in a friendly manner,... always thanked for coming in. The food is always good, hot, huge portions and very reasonable prices. The update on the interior is nice. The only place we go to satisfy that craving! See More
Kenneth Bonham
· December 25, 2016
This place is amazing! I've lived out of state for 16 years and I'm well traveled. Not many places I've had can come close to this. Not sure how anyone can give this below 4 stars. Won Ton soup is ...great, pork fried rice is amazing and the almond chicken is the best I've ever had. Whenever I'm home this place is a priority for me to visit. See More
Stephanie Stanifer
· September 13, 2017
Great food�my favorite Chinese restaurant, can eat it for 2 days,huge portions
Jeanne Hileman Vary
· April 7, 2017
Food was horrible I had chicken with peapods my usual favorite,sauce was so sweet couldn't even eat it and my husband had vegetable egg foo young it was more like a scrambled egg omelette, don't know ...who was cooking but that did not taste like it was cooked by a professional See More
Christina Kovach
· September 11, 2017
Fast service great food!! And prices were awesome. Left with enough for lunch!
Devon Johnson Ward
· December 4, 2016
Always me and husband go to Chinese but a lot has changed and not in a good way... Egg rolls are smaller... use to be stuffed with bean sprouts. Protein whether chicken shrimp or beef seem skimpy. ...I don't know, I feel they might be tightening the budget on food cost but my tummy can tell... I'm losing that craving. I'm not mad, just kinda sad. See More
Bee Cee
· July 9, 2016
Really bad . Use to be such great food for over 20 years that I have been going there but now...the past few kept getting worse. Finally yesterday ...after getting burnt dried up and nasty ...I am done with this place . Sad See More
Ruth Ann Villarreal
· July 24, 2017
It was good the food was hat no complaints IAnd the almond chicken was great
Rocki Linda ONeil
· July 30, 2017
Love this place!!! My favorite!!!! Everything is great!!!!
Jackie Kovalchik
· December 26, 2015
A friend of mine visited your restaurant. She was disrespected and over charged!! When she tried to ask the reason, she was ignored. Since it was just her and her boyfriend a tip should not have been... added. Could it be that they are African American and being treated this way?? See More
Michael Scott Moore
· May 3, 2015
It's the beat place to get great Chinese food at a great price. .don't go to the buffet down the road...
Don DeWalt
· November 7, 2013
This is the best Cantonese on the planet. Their almond chicken is a legend in my family.

I grew up eating here on a weekly basis. It's small, unassuming and magnificent. ...

When I was baby, the owners would hold me and feed me my bottle so my mother could eat her lunch. I've never loved a restaurant as much as I love Shong Hey.
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Mary Harbaum Gentner
· August 3, 2016
Went here as a child with my parents and brothers and still going now with my family. 45 years. Love the food
Victoria Szor
· March 31, 2017
My all time favorite Chinese restaurant downriver!!! Beats the rest hands down. Their Almond Chicken is the best!! If you're looking for Chinese, check out Shong Hey before anywhere else. I promise yo...u will be satisfied. See More
Rick Burris
· September 4, 2015
One of the hardest to find is a good Chinese restaurant. I found one. Egg Rolls made with bean sprouts and shrimp. Nice size portions. Great prices. Delicious food.

Happy New Year’s Eve everyone! Come in & enjoy your last Chinese cuisines of 2017!

We are closed tomorrow on Christmas Day! Merry Christmas & Happy Holidays!


We are closed tomorrow on Thanksgiving! Thank you!

ATTENTION! For those who may not know, we are closing the restaurant for a week starting tomorrow, July 3rd til' July 9th. We will reopen on July 10th! Thank you.

Happy Mother's Day! Bring in your mothers & family for some delicious Chinese food!

REMINDER: We are closed today on Easter Sunday! Thank you!


HELP WANTED! We are looking for a busboy. Must be at least 15 years of age & older. Thank you!

Happy New Years Eve everyone! Come in & get your delicious Chinese food for the last time in 2016!

We are closed tomorrow on Christmas Day! We will be open until 10:00 pm TONIGHT! Thank you!

HELP WANTED! We are looking for a busboy. Must be at least 15 years of age & older. Thank you!

Do you love the new look Shong Hey?????

WE ARE OPEN NOW!!!!!!!!! Come in & check out the new look Shong Hey! Thank you!

REMINDER: We will be reopening the restaurant this Friday, July 29th! Thank you! Have a good day.

ATTENTION EVERYBODY!!!!!!!!!!!!!! We will be reopening the restaurant this Friday, July 29th!!!!! Let your friends & family know!!!! We sincerely apologize for the long wait! Thank you so much for your cooperation!!!!!

ATTENTION: Hello everyone! Originally, we were scheduled to reopen up the restaurant this upcoming Monday, July 25th.... BUT due to continued remodeling of the restaurant, we will be required to stay closed for an extra amount of days. There is no timetable yet on when we will reopen but stay updated by checking our page daily. Sorry for the inconvenience. Thank you so much for your cooperation!