33 Reviews
Tell people what you think
Anita Dillon
· September 3, 2017
We adopted our two lovely cats from here and I think they are amazing. They were so helpful in supporting us with adopting two cats that would get along well. They answered all the questions that I ha...d and we are amazed by how much love they have for all the animals and how the charity is run on such limited funds.
Keep up the great work without you Skye and Noel would be without a loving home and still on the streets.
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Karen Jones
· August 12, 2017
Shua is an absolutely amazing place and Kay Jacqui and co are always welcoming as are our furry friends x we have always had our lovely cats from them x whoopie or grace as we renamed her was adorable... she used to wrap herself around your neck like a scarf x we still have Lola and cookie with cookie being a psycho but we love her all the same xx highly recommended and the best place to find your favourite fluffy xx See More
Sue Quinn Aziz
· December 5, 2016
Shua is an exceptional and magical place. Old, young, energetic, disabled, idiosyncratic - every kind of cat you can think of is looked after here. Lots of different places, pens, cat rooms and wife o...pen space depending on the needs of the cats - and of course,the kitten kitchen! If you or anyone you know is ever thinking of getting a cat - please adopt one from here See More
Donna Crimmins
· December 3, 2016
This place is wonderful run by several awesome people who change lives of these unwanted often dumped and injured fur babies. We went to adopt a cat 6 years ago ended up with 3 then a 4th a few years ...later :) thank god for wonderful people like this xx See More
Val Williams
· December 23, 2016
I first came across SHUA when working in a place where they happened to have a fund raising stall - they struck me as amazing then and the years that have passed since have totally reinforced that imp...ression. The love and care they show to cats is truly awe-inspiring - especially the "unadoptable" ones. All of our "gang" came from SHUA and we love each and every one of them. See More
Sarah Bird
· September 8, 2017
I am homing a lively, playful tabby next weekend looking forward to seeing her again tomorrow at the fundraiser.
Charlotte Strevens
· August 20, 2016
I have had 2 cats from here, a 1yr old previously and a 11 weeks old this weekend. They take great care of all cats and try to help as much as possible. I wouldn't get a cat from anywhere else :).
Jack Jones
· July 9, 2016
Awesome organisation. People who are willing to give up their spare time to search the streets for injured/vulnerable cats and then take them in and care for them. Met two lovely ladies Joanne and Cat...h. Their love of cats is apparent and they do their best and more to track down animals and ensure their safety and well being is met. See More
Aimee Edmonds
· September 10, 2017
Amazing place doing amazing work. Very friendly and looking forward to adopting our new family member😻
Ruth Gray
· June 4, 2017
I have also seen the picture of these idiots holding a cat down and painting its face. Disgusting, hope you get done for cruelty to animals and are shut down!!!!
Karen Fallon
· June 4, 2017
Painting cats faces is certainly not the actions of any animal welfare organisation! You need to let that person who did it and the other idiot who took the photo and (thankfully) stupidly uploaded it... to your FB page go! And also apologise for the distress you've caused. And we wonder why animals are abused and kittens are coloured green and blue! Absolute bunch of idiots! ��� See More
Joanne Webb
· February 2, 2016
Shua do a fantastic job, I have adopted 2 cats from them and they will always have my support, I will always adopt from shua, they are amazing
Kyle James
· December 20, 2015
Thank you very much for taking in the two cats I founding sure they will be well looked after there with you xxx
Lauren Jones
· May 23, 2016
Adopted a beautiful little cat from SHUA. Everyone I dealt with was really helpful and knowledgeable. I couldn't recommend them more.
Glenda Balch
· July 17, 2016
Thank you so very much for taking in my babies, and giving them the best start in life, thanks Jackie from glenda...
Megan Wilcox
· September 23, 2016
Such a wonderful place full of wonderful cats run by incredible people.
Chrissy Derbyshire
· April 11, 2016
When I called SHUA about my cat, which had behavioural problems but was healthy and which adoption centres would not take because she would be unlikely to be rehomed, they were abrupt and unhelpful. T...hey said, 'Try again with the adoption centre. But they'll probably just put her down'. See More
Jane Southard
· May 12, 2016
They reunited me with my lovely amber after she was missing for 10 months I can't thank them enough
Emma Jones
· April 11, 2016
I recently contacted SHUA on behalf of a friend, asking for advice on how to rehome a pet. They gave helpful advice re: rehoming organisations, but at the end of the email suggested that my friend cou...ld have the cat put down so that it 'would have only known kindness.' I replied asking if a manager could call me to discuss this advice and recieved a rather horrid response. (See below) I'm pleased to report that other organisations were much more helpful and that my friend's loving but boisterous one eyed kitten now has a forever home. Please: if you're considering donating, donate to an organisation that does not advocate putting healthy animals to sleep.

"Hi Emma,

I am a trustee of SHUA and I have worked for SHUA since it began over a decade ago.

It is bizarre that you have apparently not read the ENTIRE email and instead focus on the final paragraph - yet even then you have misread it. And yes, this is a modified template email that all of the trustees fully endorse. We send out this information every day in response to multiple queries and have done so for many, many years. Not had a single complaint before you. Weird, isn't it?

If you actually read my email, you'll see that first of all we recommend that your friend puts her pet on the waiting list for a rehoming centre. We then make suggestions as to what to do in the interim while waiting for the space at the rehoming centre. We then warn of the dangers of trying to rehome a let yourself. We then warn not to abandon or otherwise turn the pet loose. Finally, we say that if YOU CANNOT WAIT for the rehoming centre THEN (& only then) the kindest thing is to have the pet put to sleep - in other words, rather than the risks your pet would face if you rehomed them yourselves and rather than throwing them out.

We advise this because that's precisely what WE deal with as an EMERGENCY cat rescue facility - pets that HAVE been abused by unkind owners or abandoned or thrown out by owners, kicked by people, hit by cars etc. If you had seen and dealt with even a small proportion of what we have over the past 15 years then you would give the same advice. But again, note that the advice is IF YOU CANNOT WAIT FOR A SPACE AT A REHOMING CENTRE - in other words, the decision and fate of this cat is ultimately yours (or your friend, in this case).

Personally, we believe that it is a pet owner's responsibility to do the right thing by their pet (as does the law!) and, if a pet needs rehoming then this means doing everything in their power to ensure the animal is safe (hence we say to wait for a space at a rehoming centre). If you will not do the right thing and wait for a rehoming centre then the safest option is PTS. But, like I say, we would *hope* that responsible owners would do the right thing and wait for the space at a rehoming centre.

I fail to see what you find shocking about this advice.

Best wishes

Update: I have received the following written response to my request for a phone call from management.

Hi Emma,

We have reviewed all of the email correspondence between you and Sally (who is indeed a trustee, as she says).

She did not advise that your friend has her pet put to sleep EXCEPT as a final resort (re-read her first email please!!) and, yes, this is SHUA's standard advice. Thousands of healthy animals are put to sleep every year in the UK and the vast majority of these have no behavioural or physical problems. It's simple supply and demand - there aren't enough homes out there for the number of animals needing homes.

As Sally says in her first email, if your friend doesn't want to keep the cat because it urinates on the bed and attacks people, why would you think that someone else would? It is hard enough to find homes for healthy, friendly, issue-free adult cats. The order in which people want to adopt is tiny kitten, young kitten, juvenile, young adult ... there are few homes for cats over 5 years old, fewer still for cats over 7, and homes for cats over 10 are simply gold-dust - pretty rare. Additionally, it's always the black or black and white cats that are left behind - last to be adopted or not adopted. People are fussy because they can be; (sadly) there are enough cats needing homes that they can pick and choose whatever suits them. If noone wants to adopt the cat because it urinates on bedding and attacks people, what would you reasonably expect a rescue or rehoming centre to do with it? This isn't a rhetorical question, it's quite serious. Is the cat supposed to be confined to a small pen for the rest of its natural life? This would breach animal welfare laws, for obvious reasons. If you can't find a genuine home and a rehoming centre can't keep an animal cooped up for the rest of its life in a pen (and risk their volunteers or staff being attacked every day plus the extra cleaning requirements of a cat that urinates on bedding), then quite seriously, what solution would you suggest?

SHUA itself has a non-destruct policy, however, we are just a small organisation and barely scratch the surface of all of the problems (cats needing help) in our area due to lack of resources. No one at SHUA is paid (not even trustees); there are no staff, only volunteers. We all do of this in our free time outside of work. We have limited space, funds and time - we are a very small team of dedicated volunteers.

As Sally points out, we would hope that your friend would do the right thing and wait for a space at a bona fide rehoming centre to come up but, if she will not do this, then we believe that it is kinder to have the animal put to sleep than to risk trying to rehome it to someone you don't know or to 'put it outside'. The risks Sally mentions in her first email are sadly all too real.

This cat has an owner and so, as Sally points out in her second email, this decision (whether to wait for a bona fide rehoming centre to take her in or to put her to sleep) is theirs and the responsibility for that decision falls squarely on them. However, it also falls on you - you could set the cat up in one room in your flat or house, with the door closed (to prevent contact with your other cat) if you wished to. That's what we do when SHUA is full - if there is no pen free and an animal has no owner and nowhere to go and needs help, one of us will give up our bathroom or lounge or spare room for them.

Sally has run the email for over a decade and dealt with literally thousands and thousands of emails. We do not feel that there is an aggressive or unpleasant tone. Her second email was only necessary because you didn’t read the first email properly and instead zoned in on the final paragraph. Perhaps you should re-read the first email.

The Trustees

EDIT: I have now advised SHUA that I do not want to discuss this complaint further as the tone of their messages is unpleasant, and they are continuing to send me messages. I have had to block the account on Facebook messenger.
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SHUA Trust shared a post.
February 8
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Sue Quinn Aziz added 5 new photos — with Karin Diamond and 3 others.


! Penarth friends - please check your gardens, sheds, garages, cupboards, anywhere. Our beloved Nike is missing. She's very friendly and a bit daft. Please share with any other locals 😢


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Joanne Webb added 4 new photos.

Does anyone recognises this poor baby?
Found straying in pencoedtre barry, shivering under a bush in the snow and limping.
Safe with me but would love to hopefu...lly reunite him with his owner.
I'm hoping he's lost but I have been told he's stray.
If you recognise this boy please pm me, thank you.

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Mike Knowles to SHUA, South Wales (Safe House for Unwanted Animals)

Former SHUA resident Monty hasn’t been seen since Monday. Please share.

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Alicia Hobbs added 2 new photos.

If anyone sees Rocky please let me know, he's gone missing😩 usually only goes out to do his busin...ess then comes back in as he's not really an outdoor cat anymore but hasn't come back been two full days and nights now and I'm worried as he's not in best of health (lost weight) recently and needs to go vets. Weather wont help his health😟😞 keep an eye out please, usually hangs around park crescent way thankyou

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This little boy has been run over at Brookside, Robbins Lane. Barry, this evening.
He is HEAVILY sedated in the photos and he is at present in the vets very unwell.
Does anybody recognise him or know who he belongs too

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Saxo from the Colcot Barry area

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Ginny Weaver to SHUA, South Wales (Safe House for Unwanted Animals)

Please if anyone sees my baby girl her name is saxo please message me

Please can everyone keep an eye out for Angelina (photo is of her as kitten to show her markings)
Nearly 3 years old not neutered from the dinas powys area.
We believe she has been abandoned.

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Well, we think CAT WINSTON looks very festive in his Christmas Santa Paws collar - despite what BABY FABS appears to be saying!
The animals here at SHUA know something is happening.......we started to put the marquees up this evening and all our christmas decorations are being put in place - including stockings for the kittens and cats wanting nothing really but that 'forever home'. Hopefully it will remain sunny and dry , even if it's cold, there are plenty of furry friends here to cuddle up to!
Hope to see you THIS SUNDAY 3rd DECEMBER xxx

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PABLO posing......

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Well, the sun was shining today even though the temperature was dropping - the Council Gritters are out on the roads in Barry tonight. PABLO here, pictured modelling this years latest fashion in seasonal knitwear, is all prepared for the cold snap and ready and waiting for kisses and cuddles with those of you who are planning to come on this SUNDAY 3rd December to our KITTEN MAS OPEN DAY.

We are so sad to say that TWO of our regular and most popular residents - BEANO (Albino) and FLORENCE will sadly be unable to join us all on this Sunday 3rd for our KITTENMAS Event.
For those who knew him best, it has been most apparent that Beano has been unwell for quite some time, the immensly swollen abdomen, increased allergies - though NO change in that constant shouting and complaining of "not enough food in my bowl"!! We decided last week that another trip to the vet..., possibly his last was in order. The appointment was made for four days time: His 'girlfriend' and inseparable 'bowl mate' Florence took to her igloo bed and refused to come out....for THREE days. We fed her in the igloo and worried but it wasn't until the day before the APPOINTMENT that she came out and sat on the floor with Beano - she clearly was sick too.
At the vets, all too clearly it was apparent that Beano had a MASSIVE Liver tumour which was now incompatable with life: Florence, on examination (difficult as she never would be handled) was found to have a 'mass' in her chest and was filling up with fluid - affecting her ability to breath. Within minutes of each other, both were cuddled, kissed and put to sleep - I do hope thay caught up with each other to cross the Rainbow Bridge together , to the end, Florence would NEVER let Beano out of her sight. Sorry, still in tears as I type

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Everyone trying to look busy and festive here getting ready to see you all next Sunday - 3rd December for our last Christmas Open Day - whereas in reality most of the furries are snuggling up on their heat packs or in their hay boxes while Kay and I rush around like idiots!
It's a Cats Life at SHUA xxxxxx

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Dinas Vets added 2 new photos.

Two boys found last night on the Murch seeming to be lost. Both microchipped but owner not contactable. Please call 02920513838 if you have any information. Please share. Thank you.

Your continued support for us here at SHUA shows no boundries. A huge debt of THANKS goes to all of you who helped us raise the much needed extra funds for those tricky operations this month. I think we can safely say today, that little ANNI has made a complete physical recovery from her surgery for that massive umbilical hernia - psychologically - well that's another story.
For those of you who arn't aware of ANNI and her plight - this little girl was deliberately thrown out... at about only 7-8 weeks old because she had a MASSIVE umbilical hernia which needed intricate and expensive repair surgery - if she even lived that long: the risk of further prolapse or strangulation was so great, not to mention the pain..... ANNI was discovered by a friend and supporter of SHUA when she took her children for a film matine at the Cardiff Bay Cinema complex. (Ciara always manages to find a feline in need! ) On approaching the security guards, it was discovered that this baby had been dumped there and was struggling to not just survive but avoid the night time foxes. The guards were trying without success to catch and rescue her as they couldn't bear to see her plight. That very evening, Ciara & guards,with trap, cought the baby - filthy, starving, petrified and in pain.The hernia was the largest we and our vet had seen in a kitten. She has been with us at SHUA since the beginning of September, sadly she has had to be contained in a large cage (in our lounge - for social interaction) to allow her to grow sufficiently for the surgery to be carried out - the bigger she was the safer the procedure. Unfortunately, every day we had to gain her trust to cuddle her then massage the distended intestines and push them back inside! This was so unpleasant for ANNI, uncomfortable to say the least,the prolapse was almost the size of my fist and caused all her social progress to shoot back to zero every day. The only good thing was she was safe and was making soooo many furry friends here - who all came to sit by her cage and play through the bars with her. The stitches came out last week, the buster collar removed, the cage door opened. She is now one of the SHUA permenant residents. She has been through too much to disrupt her little life any more, and as you can see from the face picture, she is certainly 'at home'.

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Our deepest gratitude to Paul from Clydach for that amazing delivery of cat food this evening. I'm sure Tesco were smiling BUT not as much as us and all the furbabies will be over the coming weeks. I can't begin to explain how desperately needed it is. Thankyou again.x