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Who’s the Best Live Chat Agent- Human, Chatbot, or Amazon Alexa? #chatbots #ia

As we speak, somewhere in the world- a customer or a hotel guest is chatting with an agent to get their job done and to solve the issue.
2 hrs

EdTech is having a renaissance, powered by the emerging world #technology

So-called ‘EdTech’ has seen many false dawns over the years. After being lauded as the teaching platforms of the future, most MOOCs (Massive Open Online Course platforms) have not quite…
2 hrs

Everything is terrible: an explanation #technology

Facebook is a breeding ground for fake news and polarized outrage, accused of corrupting democracy and spurring genocide. Twitter knows it has become a seething battleground of widespread, targeted…
3 hrs

How to Make Your Chatbots Communicate More Natural #chatbots #ia

Join the conversational academy
4 hrs

Trump's Call to Start a Space Force Tops This Week's Internet News Roundup #technology

Last week, President Trump advocated for a military corps for space.
5 hrs

3 Rules for Designing Primo Virtual Reality #technology

VR is coming, but it’s not right for every kind of experience. Here are three rules to create by.
5 hrs

How to Regram Photos on Instagram #technology

Instagram doesn't make it easy, but that doesn't mean you can't do it.
6 hrs

Brainless Embryos Suggest Bioelectricity Guides Growth #technology

Researchers are building a case that long before the nervous system works, the brain sends crucial bioelectric signals to guide the growth of embryonic tissues.
6 hrs

Meltdown, Spectre, and the Costs of Unchecked Innovation #technology

Spectre fixes forced browsers to break the compatibility covenant of the web. Other unchecked technologies could cause even deeper damage.

Facebook’s latest privacy debacle stirs up more regulatory interest from lawmakers #technology

Facebook’s late Friday disclosure that a data analytics company with ties to the Trump campaign improperly obtained — and then failed to destroy — the private data of 50 million users is gene…

Get In Early to Chatbots #chatbots #ia

The future is bright for conversational AI (CAI), despite its tentative progress: people overhype innovation when it first arrives but…

Why your Chatbot needs to Care about Context #chatbots #ia

Your chatbot knowing what’s up is the secret to a great experience.

Youtube is reportedly introducing your kids to conspiracy theories, too #technology

In a recent appearance by YouTube CEO Susan Wojcicki at the South by Southwest Festival, she suggested that YouTube is countering the conspiracy-related videos that have been spreading like wildfir…

The Cambridge Analytica Debacle is not a Facebook “Data Breach.” Maybe It Should Be. #technology

On March 16, we learned that Facebook will be suspending Strategic Communications Laboratories (SCL) and its offshoot Cambridge Analytica. According to Facebook, a University of Cambridge professor…

Why It’s High Time Small Businesses Got Their Hands on Chatbots #chatbots #ia

Science fiction writer William Gibson said ‘the future is already here — it’s just not very evenly distributed’ this sums up the state of…

Chatbot Report 2018: Global Trends and Analysis #chatbots #ia

Why do we really think, that a bright future can be expected by the chatbots? Even following all the multiple experts’ prognoses and…