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84 Reviews
Tell people what you think
Keith Davis
· December 3, 2016
The service from The Orchard has seriously declined. I've used them for years, but 3 recent experiences have just been miserable. Took my mom's computer in fo...r repair. They said it needed a hard drive, and took them 2 weeks to get a drive and one week to install it. It failed within 1 week. Another 2 weeks to get another drive and another week to install. Took it home and 2 days later it won't boot. Take it in on Saturday and you can see one of their employees on the balcony smoking, but both gates to the second floor are locked and they are not answering phones...during business hours. I left 2 voicemail messages that Saturday asking for someone to call me but never received a return call. Horrible! See More
Ox Navarro
· October 19, 2016
This place surpasses Geek Squad. By far the most reasonable and reliable computer repair company in the valley. Definitely recommend others to use these guys!!
Barbara Fagan Sullivan
· August 9, 2016
Great/professional service. I brought my aging 17" Macbook Pro in for service.
They never tried to up-sell and gave honest opinions on what I needed for the app...lications I use. To extend the life of my computer, a new processor was suggested and it was on sale. The computer runs so much faster!!!!
Well done, The Orchard Apple Store!
See More
Skyler Lynn
· February 3, 2016
Very poor customer service. Took my iPhone in to get fixed. They said they fixed it but the screen wasn't working. I took it back to see if they could fix the p...roblem and was met with very rude, poor customer service. My wife tried taking it back to have them fix it again because the problem still was not solved and they told me if I wanted my screen fixed I would have to drive across town to another location. Very poor customer service. See More
Bill Howard
· February 22, 2017
Needed data from failed Air. Completedly courteously and on time.
Joanne Markis
· October 11, 2016
Very happy with the service. The time and $ where as quoted.
RasTaylor Dreadfyah RisingYouth
· May 8, 2015
worst customer service ever, never followed up with me, more problems with machine after my machine was worked on at the mesa store. I went back and talked with... dude who helped me and he was trying to charge me more money to fix what they made worse. there is a very young guy at the mesa store with a huge attitude problem, sorry bro but you just don't treat people how you treated me. when someone pays you $200 to fix something do it right, do it with a smile and do it like you were born to do it. stop ripping people off and setting people up just because you know more about a machine than the next guy. See More
Paul P Ploussard Jr.
· October 8, 2016
Quick, and courteous, thank you for fixing my work phone.
Cedric Moore
· July 5, 2016
Great service, best prices! Have purchased all my family computers here for past 5yrs.
David Wilcox
· November 6, 2015
The Orchard made a mistake when the gave me quote to repair the cracked screen on my iPad
Air 2. They got it apart and discovered that the screen type had to ...be replaced at twice the cost that they quoted me, approching the cost that Apple wanted to exchange for a new iPad. The Orchard honored their original quote. See More
Paige Fleischmann
November 21, 2012
I was very happy with my service and how much money i saved. It's cheaper to get your iPhone repaired here then if I sent it into Verizon. And doesn't take an appt like Genius Bar at the apple store. I will be returning to The Orchard for all my needs and help with apple products
Kameron Love
· June 15, 2016
great customer service and quality products!! hopefully it doesn't happen again, but if I did have a maintenance problem I would happily comeback!
Craig Campbell
November 5, 2012
Happy to recommend the guys at The Orchard to anyone in need of Mac repair. Took my 2006 iMac to the Mesa store for a hard drive upgrade. Great reasonably priced professional service. Glad to support this local business!!!
Harvey De Los Reyes
· December 1, 2014
I got a iPhone from them and it was the best deal ever. There're very nice and helpful people. I will be coming back for a computer.
Lori Poe
· August 12, 2013
Always very helpful. Love that they fix my old apple computer so I didn't have to replace it.
Kailee Mendoza
· September 11, 2013
The representative was very nice. They also have a nice assortment of smooth, colored keyboard protectors. :)
Miki Lewis
November 30, 2012
Very helpful staff and awesome prices! Definitely will will be shopping here for all my computer needs
Megan Dodge
· September 12, 2013
One of the best for fixing apple products at an affordable price! Whoo hoo!!
Paul Drabik
· August 21, 2013
Staff has exceptional knowledge and service; they genuinely put the customer first!
Kametia Cuspard Busse
· September 11, 2013
come to this place its great!
Posts

Don't forget to enter our drawing to win a bluetooth speaker!

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The Orchard Apple Store

Who needs an awesome wireless speaker for these hot summer pool days? We know you do!!! And we're giving away TWO, yes two, UE Boom Bluetooth speakers for FRE...E! Here's how you can enter to win one:
-Review us on Facebook, tell us what you love about your favorite Orchard location = 1 entry
-Like us on Facebook = 1 entry
-Share our page on Facebook = 1 entry

If you happen to be one of the last few people on earth who is not on Facebook, fear not, you can still enter the drawing, just review your favorite location on our website. Just be sure to include your contact info so we can get in touch if you win.

*Drawing is open to local contestants, must come in to pick up prize.
**Contest closes July 31, 2016 and drawing will be held on August 1, 2016.

See More
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The Orchard Apple Store

Who needs an awesome wireless speaker for these hot summer pool days? We know you do!!! And we're giving away TWO, yes two, UE Boom Bluetooth speakers for FRE...E! Here's how you can enter to win one:
-Review us on Facebook, tell us what you love about your favorite Orchard location = 1 entry
-Like us on Facebook = 1 entry
-Share our page on Facebook = 1 entry

If you happen to be one of the last few people on earth who is not on Facebook, fear not, you can still enter the drawing, just review your favorite location on our website. Just be sure to include your contact info so we can get in touch if you win.

*Drawing is open to local contestants, must come in to pick up prize.
**Contest closes July 31, 2016 and drawing will be held on August 1, 2016.

See More
Posts

Who needs an awesome wireless speaker for these hot summer pool days? We know you do!!! And we're giving away TWO, yes two, UE Boom Bluetooth speakers for FREE! Here's how you can enter to win one:
-Review us on Facebook, tell us what you love about your favorite Orchard location = 1 entry
-Like us on Facebook = 1 entry
-Share our page on Facebook = 1 entry

...

If you happen to be one of the last few people on earth who is not on Facebook, fear not, you can still enter the drawing, just review your favorite location on our website. Just be sure to include your contact info so we can get in touch if you win.

*Drawing is open to local contestants, must come in to pick up prize.
**Contest closes July 31, 2016 and drawing will be held on August 1, 2016.

See More
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****Giveaway Alert****
Come into our Mesa or Chandler locations and use the convenient Review Station to review us on Facebook or our website and get a FREE keyboard cover for your Mac!

Must be in store to receive giveaway, while supplies last.
#giveaway #mac #theorchardaz

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The Orchard is hiring! If you have experience working with Apple computers and devices, please send us your resume! Please send to: theorchard@azapplestore.com

Here you go!!

Apple has confirmed that iOS 9.2 or later should prevent an issue that caused some iPad Pros to become unresponsive after charging from continuing in...
macrumors.com

Black Friday Sales going on, stop by and check out some great prices on refurbished laptops, desktops as well as iPads.

iMacs from $299...MacBook Pro's from $549...iPads $199...don't miss these great Black Friday deals tomorrow only!

Black Friday Hours 11/27/15 - (Mesa, Phoenix, Chandler)

7am-7pm!!!

Who's ready for Black Friday?

Stop by our Mesa location today November 18th, 2015, mention this Facebook post and receive $25 off any purchase of Laptop and/or Desktop. Offer expires same day.

MacBook Airs starting at $699, MacBook Pros starting at $749, and iMacs as low as $599. Come check us out at any of our 3 locations in Chandler, Mesa and Phoenix.

It's been awhile but we're back! Stay tuned soon for a special sneak peek of our upcoming Black Friday deals!

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The Orchard Apple Store

Back to School Sale at The Orchard starts this week!!!
Doorbuster Deal: iPads for only $199!
#backtoschool #applesale #theorchardaz #macsale

Back to School Sale at The Orchard starts this week!!!
Doorbuster Deal: iPads for only $199!
#backtoschool #applesale #theorchardaz #macsale

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Independence Day Sale starts this week!
20" iMacs starting at only $499! Hurry in soon, they won't last long at this price & when they're gone, they're gone!

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Our store specializes in quality pre-owned apple computers. Our products range in: Laptops, iMacs, iPhones, iPods, & Accessories.
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