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4.3
1,049 Reviews
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Calleen Miller Kamphaus
· February 14, 2018
I usually try to be very understanding due to having worked food service before and I understand it is a holiday and was very busy but I had to wait over a half hour for an online order. When I final...ly got items were missing so I had to wait additional time. When steaks were cut open once I got home they were cooked incorrectly and then taking the foil off of the potatoes it was discovered I ended up with two sweet potatoes instead of one loaded and one sweet potatoe with loaded sides. All of the people that were waiting in line with me had incorrect orders as well that were causing the wait to take longer. See More
Brooke Peterson
· December 23, 2017
I’m not too impressed with this location. The food is never consistent. Steaks are usually undercooked. It’s also nothing out of the ordinary if they get the meals mixed up. I’ll get someone else’s f...ries and someone else in my party will get my potatoes, that type of thing. Also, if you get something with cheese, such as cheese fries, it looks like a piece of cheese was slapped on and they called it good.

We went last weekend around 7:00 on Saturday night. We had to wait a very long time for our silverware because they were out of clean ones. I understand they were busy, but they’re always busy. They should know how to properly staff and prepare for that, especially on a weekend.

Icing on the cake for me though was about 2 months ago. After the meal I had got up and my feet felt wet. Apparently my shoes had been sitting in soda the entire time and it soaked through my shoes! I was wearing gold flats, so it didn’t take much to ruin them. Maybe they should get in the habit of doing a quick check under the table after each party leaves??

My family loves to come here, so that’s really the only thing that keeps me coming back to this location. I haven’t had this experience elsewhere.
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Mikka Arnold
· November 5, 2017
I ordered a ny steak well. When i received it..md rare. i had them take it back(no big deal right) except i think they forgot. My boyfriend finished his meal, we sat there for 5 to 10 minutes. Here co...mes my steak. It was the manager shelia who brought it to me. I told her she can take it back im not eating it, he finished his meal now this steak is burnt. John mentioned to her how it was ordered and how it came she rolled her eyes at him and walked away. The waitress came over we asked for our bill. My steak was still on the bill. John told her we arent paying for the steak. No big deal she left brought us new bill. My thing is shelia was the manager and should have done her job. Instead she failed. Poor customer service from the manager. No we didnt hold it against our waitress she received a nice tip. See More
Christian McColez
· October 27, 2017
i love working here and i love eating here. the food is amazing and the staff are so nice. im not saying all this positive stuff because i work hear. iv told people about the negitive with most of the... other places iv worked but for once i see everybody do there best wile working hear. not only is everybody so nice but the food is amazing. some might say its a bit pricey but you pay for quality and in my opinion there prices are amazing for what they give. the meat is never frozen and all the sides are made from scratch, never baged or caned. i also love the decor, my personal favorite is the dear head in the back next to the family bathroom. i like to scratch its neck and say good boy lol. but all in all i love texas roadhouse as a employee and as a Customer. ☆☆☆☆☆ See More
Pam Swartz
· October 14, 2017
Best meal I have had there. Baked potato was so hot it steamed throughout the meal. Strip steak was cooked perfectly medium rare and the salad plate was chilled to keep the salad cool.
Lois Lightle Smith
· November 4, 2017
The food was delicious! Service was ok but were busy so be expected. However the music was too loud. We were there to relax talk and enjoy our meal. We couldn’t hear each other so we gave up, ate our ...meal and left. See More
Candice Lovekamp
· August 10, 2017
My family had dinner here last night; it was my first time. Considering that the place was packed, our wait time wasn't too bad. Our waitress, Tandie, did her best to keep our drinks & bread basket... full, and had one of the best professional attitudes I have experienced at a restaurant; being a former waitress, I am picky about service, but she was on point the whole time. We will definitely be back! See More
William Flot
· October 29, 2017
The service was fast and a very friendly staff. Overall a good dining experience. However I ordered country fried steak and it was mostly grizzle.with that said the my cooked me a chicken fried to rep...lace but by the time received my order the rest of my family was finished with their meals and I took mine to go. The managers handle the situation as they should have but comping the meal would have been ideal in that situation. See More
Amber Barger
· January 19, 2018
We were there last night for my birthday..worse service I've ever had there!! Seemed like she was trying to get us out very pushy and we weren't even done with our drinks!!! A busser dropped something... and through a big fit ripped his ear phone out and almost hit me with it!! Food was good! First time in awhile I didn't have to send my food back!! See More
Kristin Sing
· December 17, 2017
Our server, Tim, was fantastic! He stayed on top of our drinks, rolls, our food was out fast & was fresh/hot. It was our friends birthday & they were awesome with his fun embarrassment lol! Thanks Qui...ncy IL Texas Roadhouse! Definitely making another visit! �����5 star rating! See More
John Shaffer
· October 22, 2017
Not really a big fan. It's to loud so you can't hear what other people at your table are saying. When we was there last night the lighting is not very bright. Food is average. Service for the most par...t is pretty good. See More
Sara Niffen
· December 3, 2017
My boyfriend got the 16 oz. sirloin steak (he is picky and said it was cooked perfectly) and I got the 6 oz. sirloin steak, both cooked excellently and all the food was warm and so good. Our waitress ...was sweet and prompt. We will definitely back. :) See More
Courtny Renee Crenshaw
· October 8, 2017
Love this place. Have been there many times, only once did we have to wait a long time for husband's beer but other than that no complaints. Just sure they're yesterday, but our food and ate and was o...ut of there in a little over an hour. See More
Theresa Clark
· November 12, 2017
I would like to say Thank You for thinking of the Veterans on Veterans Day. My husband and I steaks were awesome as so was the rest of our meal. We love coming here.
Tia Daw
· February 20, 2018
Our anniversary dinner was great. Our food was a good and the service was a good too. We will be back!!!
Kelsey Ducey-McCoy
· December 28, 2017
Very good food and the waitress was awesome. Just very crowded and small tables. Otherwise a great place
Terry Bowen
· November 12, 2017
Wife and I had the dinner that they offered to the veterans. It was great thank you for recognizing all veterans and the table set aside for the fallen or missing soldier.
Robin Gail
· September 24, 2017
Today is our 29th Anniversary. My husband and I celebrated yesterday at Texas Roadhouse. It was great. We were seated promptly, our server was attentive, and the food was amazing! Very well pleased!! ...Thank you!! See More
Lexi Akins
· July 23, 2017
Very upset. It was my birthday we called ahead about 1pm. For 6pm reservations. We had a party of 8. We showed up 10 minutes early. We got there they had it under the wrong name... then they got us to... our seats and she asked how many we had I said 8. She said oh they put 6 on the ticket.. so I wasn't happy about that. Then they said well the next table that opens with 8 we'll seat you. Well we waited 45 minutes to get a table!!! There were several other groups of 8 that went ahead of us way after we got there!!! Then we all didn't even get to sit at the same table! I was pissed!! We even talked to the manager. Who didn't even acted like she cared... � See More
Jim Herb McClaughry
· July 30, 2017
Been to many a Roadhouse, 1st time to Quincy. Very slow service. Had to go for drink refills, tea and water, myself. Food came out after extended period and was warm, not hot like it should. Very disappointed
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