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3.8
997 Reviews
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Ojo Moses Olanrewaju
· January 4, 2018
I made transfer of 140,000 naira on 22nd of December from my account to a Zenith bank account and the transaction failed but to my surprise my account was debited for this failed transaction and the p...erson I sent the money to did not receive the money up till now. I called the customer care of UBA that same day they told me that the money will be reversed to my account, it does not happen, I also made call to the customer care on 27th December being a working day all what they can tell is that a case has been open that they will do it in 10 working days. Each time I call them up till today they still repeat the same thing that they will do it within 10 working days, this is nonsense my money they are holding onto it and telling me that 10 working days, in other banks such issues are done in 48 hours. this is very sad this case will be the third case in 2017, even there was a time I used my UBA ATM card to withdraw from a UBA ATM machine but the machine debit my account without paying, it took over one week to receive my money back, I have to go to bank made a serious problem there before my money was returned, this is unfair with UBA. Also I got to know that UBA is deliberately doing this so that people can forget their money.
Please return my money please. My name is Ojo Moses Olanrewaju See More
Dimanche Vainqueur
· January 13, 2018
Why is this bank behaving like thieves, deducting my money without, reason and top of all, no alert, you guys are serious thieves..... Is that how to start the New Year?? Stealing from your custo...mers??
I'm highly disappointed ���
If this dumb bank doesn't stop stealing from the customers, I'll maker sure I tweet � the hell out.. And let the word spread....
Alot of customers are complaining bitterly about this same issue...
Thieves I tell you, Thieves, that's what you guys are�
Y'all go about, stealing from people, without tangible reason, or even alert, and you guys dare try that on my account??
The devil Damn your stupid bank. Debit without alert, evidence of stealing, bastards, not just once! � See More
Bankole Oluwasegun Kulodo
· February 12, 2018
UBA made a terrible decision by placing a lien on my account without prior notification or to hear from me based on false report given by a friend that he erroneously transferred a sum of #150k to my ...account. The money was sent on purpose & by mutual understanding by the sender, not by error as claimed. This hold/lien on my account is giving me a hard time as a family man who needs to provide for his children and wife because I can't access my own account. I have contacted UBA via mails and calls but all they say is that they are investigating, I believe that's what they should have done before placing the hold/lien without my consent or proper consultation. I have some little evidences like my conversation with the sender that can prove that the money was not sent by error, that the sender lied in order to get back the money. Some banks will never do such to their own customers.
This matter needs urgent attention because am totally depressed and don't know what may happen to me next. See More
Precious Sony Iyoha
· January 5, 2018
This is the most incompetent financial organization on the face of this planet. Stop exploiting and stealing from your customers, you have no idea how people hustle for their money. Stealing is a sin.... To think i used to boast of this bank when other people complain of theirs makes me sick. How many times will y'all charge for card maintenance in one month? Now you're telling me it's for my previous cards same cards i asked to be blocked in July/August. Thieves! Looters! Ain't you supposed to block the previous cards before making a new one? See More
Mhizta Kezi
· March 23, 2018
UBA u guys are thieves, how can u be deducting money from person account 3-5 times in a month just because of so called card maintenance.

How did u even maintain a card that is not with you, do u ba...th the card, hv u eva clean d card, hv u repaire or service it once abi is the card feeding on u. wht type of stupid maintenance is dat
Did i even ask u to maintain the card for me, wait o, is it ur card, or is d card urs, is it ur money, is it ur account, is it ur naira, is Nigeria urs? Mtcheeeeew person money can't even rest in ur bank safely....lobbiss

Pls fellows, tell me what it takes to close UBA account bcauz i can't bank with those thieves anymore. See More
Franklin Ikechukwu Osueke
· April 2, 2018
I don't actually like how UBA bank is debiting me how the your bank debit 468 naira from a student account for just a month is not fair .this is not the first time. u people have been cutting my money... anyhow and I don't really like it ..is not like this when am operating with eco bank they don't debit me like this .please u people should do something about it because am getting tired ...thank u ...franklin I Osueke.. Acct 2097165453 See More
Paul Abiodun
· March 13, 2018
Seriously,this bank is now a real thieve,they keep deducting my money and they said they will refund in 24hrs till now I can't see d any refund,why are they behaving like a thieve....this time they wo...uldn't go Scot free,i had 15k in my account and I made a transfer of 1k to make it 16k but when I will check my balance I saw 13k.....till now mine 3k was not refunded and this now the first time they will be deducting my money See More
Ahamefula Levi
· January 21, 2018
I tried to make a transfer using the *919# code.. After failing over and over. It eventually said i didnt have sufficient credit for the transaction... And i didnt even know that i was being charged f...or this service... Imagine!

Ok, i decided to go the quickteller route online. I did and sent the money. Only for me to see that i was deducted for the transfer that i was told i didn't have sufficient airtime for.

So i ended up sending the money twice....

VERY USELESS BANK! See More
Godgift Ibe Owai
· January 25, 2018
UBA, kindly refund back the money that was deducted from my account. I have contacted customer care and nothing seems to be done. This is two weeks and nothing has been done. What is the meaning of al...l this. Your services are not encouraging at all. See More
Ajayi Oluwatobi Benjamin
· January 26, 2018
@UBACares @UBAGroup What kind of terrible banking is this? Despite the fact I provided my details again to the customer service desk and all that I still can't get real time OTP for my transactions af...ter 5 days...#CustomerService #UBAistheworstbank I have ever banked with... See More
Oluwafemi Samson Olamijulo
· February 6, 2018
UBA has been so awesome. I appreciate your team and your staff because you people resolve my complaint immediately i chatted you guys. Thank you UBA, Thank you UBA. You are the best
Joy Daviva Solomon
· March 16, 2018
Uba is very good,i remeber when i use gtbank they where kind of very stupid i disrespectful lady there,they don't answer costumer on time,i have to block it and use uba bank....uba is very good,they a...nswer costumer on time...they dont let you go without not solving what brings you there,they speak politely and pay attention to customers......i love uba. See More
Titi Fasoro
· January 15, 2018
I transferred some money from my UBA account to my FIRST BANK account on the 21st of Dec.. I was debited, but I never got the money in my first bank account. I lodged a complaint since 21st of Decembe...r and they said they would get back to me, which they never did, I called to follow up, and UBA claimed first bank said I was credited, which was a lie. I sent my statement of account and UBA confirmed i wasnt credited. i am yet to be refunded. This is the 2nd time I am having the same issue with UBA. I called again today and i was told it was a successful transaction, despite all the evidence and UBA confirming about 2 weeks ago, that I wasn't credited.
Fasoro Titilayo See More
Emeka Light Ikemba
· 4 hours ago
UBA is loosing it. UBA debited me 36,000 naira for no reason and no one seems to explain to me how and why it happened. does it mean our money is no longer safe wit UBA?
Bhagirth Kamat
· February 16, 2018
Hi all of you I'm bhagirth kamat from India
And from your uba bank manager email me
Some things that ...
And he told me send money to my bank
And I sent to Mr John Steve
But is all frod and chit with me
So please I'm saying people plz help me
I lost my money
I'm very poor man See More
Omo Iya Yinka
· April 9, 2018
I sent money to sky bank customer ,the sum of #54,4 68, since March 30, the receiver didn't receive it yet and it was not revers.
I have been making complain since that day , and they didn't take any... action on it.
Please what's fucking going on? See More
Sherif Olanrewaju Olalere
· January 26, 2018
What is all this rubbish gan deducting money without reason last month you deduct 400 without no reason now this month you have deduct my money up to 600 y when did you start all this rubbish self
Amina Inuwa
· January 8, 2018
Even replying to your customers you can't. I asked a question since yesterday but no answer, and also you don't have a good service because your short code is not going
Omotoso Gbenga
· January 3, 2018
Good day UBA and First bank Nigeria
To everyone, these two banks need to employ young and well experienced staff at the costumer service call center unit if possible go and learn from {FCMB or any... good bank in Nigeria }
UBA and FIRST BANK find it difficult to communicate, they have been unable to provide 297,500 since 24th of November up till January 03, 2018 which I have ask for the release of the fund to MR OLAOYE who have been going to the bank almost everyday.
Transfer between Isiaka bilikis ayomide 20******27 UBA and olaoye oluwaseun ayodele. 30******62 first bank on 23/1/2017
UBA call center need to replace their CFC customer service manager, different people are handling this same issue on one email, which is not so in other or some banks, starting from 24th these are the lists of the people that attended to me on one email
Friday, November 24, 2017 11:28 AM Gloria
Monday, November 27, 2017 Ose
Thursday, November 30, 2017 ganiyat
Tuesday, December 5, 2017 yewande
Monday, December 11, 2017 Abigail
Wednesday, December 13, 2017 Dare
Tuesday, December 19, 2017 Elkanah
Tuesday, December 26, 2017 Dara second time Dara attended and he saw that the issue as not been resolved
Tuesday, December 26, 2017 Kenny did the same.
Same thing apply to FIRST BANK ,the duo are operating as old and poor service banks. Details of this issue will be pasted on their walls every six hours until the release of this fund. Thanks as you read.
My contact +2349095486666, +201125297896
MR SEUN +2347068048467
This conversation is between i I BILIKIS and UBA contact center and also several calls . In which the third party (olaoye oluwasegun ayodele) as done his own part in First bank too .
We are not going to stop posting this until this issue is resolved or get to their boss See More
Patricia Blessing
· January 2, 2018
What have I done to deserve what UBA is doing to from 23th December 2017 all the recharge I purchase where not credited to my account expect the one I but yesterday being it 1Janury. I made another pu...rchase on the 2Janury still it was not credited. See More
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I have been up and about town, taking pictures with my Friends!

Now, I am eager to give out 20 movie tickets! Simply take a picture of yourself smiling and tag us @UBAgroup and add the Hashtags - #SmileWithLeo #LeoRewards #LeoBFF

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