Very poor service.. mother in law took me and my little sister law and niece . Took an hour before they got to the little ones and had one person doing both nails and at the end they came out ugly and... my mother in law ended up painting my little sisters nails there at the salon
I went this morning to have my nails done. Mimi was my nail tech and she was awesome. She did an amazing job mirroring a picture I brought in of what I wanted done. I explained how I did not like long... nails and she made very sure I was comfortabl
e with the length of the nails before I left. She was nice to talk to, profession al, and took pride in her work by ensuring everything was as perfect as could be. I will definitely be back to see her again!!!
I went in today to get a pedi from "Ann" Not only did the girl rush me through each step doing an awful job she was very rude! Several insults along the way. Altho the manager did comp it I doubt ve...ry seriously I will go back.
I use to go here every time to get my nails done. I went for the first time last week, told him i wanted just tips that i could get filled and painted. He had a horrible attitude and did a half ass ...job. He told me a fill is 15 bucks. I go in today ( only 1 week later ) because they were literally falling off. The guy that redid them kept pushing for shalac. he did a better job than the initial guy but when i went to pay, they charged me 20. I told the lady they change the price and she laughed it off. Needless to say, wont be back. �
This was my first time ever going to Kilgore to get my nails done. They came out perfect. Tee is an amazing nail tech.
I went in for a eye brow wax waited for about 15 mins and when the lady decided to show up I asked her if she could put something over the bedding that was on the "table" like thing we have to lay and... she goes to say " it not dirty" and I'm clearly pointing to her and showing her where it looks like the sheet has not been clean in 2 decades and she gets a attitude and throws a clean sheet on top of it. She did my eye brows and I asked her if she could make them thinner because they still looked the exact same as when I had walked in. She re did them and they were STILL BUSHY! Not only were they still bushy but they were UN EVEN!!!!! She did not want to make them even and walked out the room. So I said be got damn if nobody fix my eye brows right now or imma walk out and not pay for anything because that's bad customer service. Well a lady working up front ended up sending another lady to fix them and make them even. All of their workers could clearly see my eye brows Were UN EVEN. I will not be back. That's the last time they will get my money. I spent a total of about 40 mins here JUST for a eye brow wax!
I use to go to vip to get my eyebrows done and they usually do a good job , but today the messed up my eyebrows bad .. they are thin and uneven . Today was my last time going to Vip . I wouldn’t recom...mend going there .
Tammy Tracy Gallegos
Was happy with the girl that did my fill but was not happy that I went in for a fill and had the girl put a heart on each nail she talked me into getting a wax she went on and on how good she was she ...was very rough with the waxing and tosmorning
I found spots that she missed after going in for just a fill and leaving with a $72 dollar bill she did the pink gel which I am sure cost more and didn't even ask me if it was ok? I do have to say she was good at her job just didn't plan to pay that much just went in for a fill! Lol. Don't know if I will go back!!
So very impressed with the customer service I received. My daughter got her nails done in longview on Friday. The guy there told her to go home and file them down herself. She is in 8th grade and very... involved in sports. Her nails were way too long! Vip nails in kilgore filed them down and fixed a broken nail for her. Very reasonable
price! ! They took really good care of us! Definitely recommend vip nails in kilgore tx. Will be doing my business here and will be back! !
Just left here and it was nice and clean. The girl they did my pedi took her time and did an amazing job as well as the girl that did my nails. I will be back.
ed in this place. I will never in my life go back there. Instead of them putting the dirty bowls on the side or on the tray they put the bowls in with you while yo...u're still getting a pedicure done. I was there over 2hrs for a 35 minute pedicure. Then when you talk to TOM that's they way you do it. It's not dirty because they used it on you. Why would I pay money to have a pedicure with bowls. After soaking my feet for 42 minutes waiting for someone the water is cold. Let's just say I should of dealt with the cold water. I base my polish around this nail designs, I asked the lady if we could do this. I was told yes. Needless to say they couldn't. After being there over two hrs I had to deal with polish I got with no I designed. I wish the review would let me post these picture. Pictures are worth a thousand words. Everyone would then change there mind about going there. I wish everyone good luck with this place.
Marja Sanches Edmonson
Happy to report...n
ew owners! I had a bad experience in Feb 2017 here and gave them them a very bad review. They now have new owners and the old owner is GONE! Yeah! Kimmy did my nails and pedicure ...and I am so happy that I was able to go back there. Salon was so clean and everyone was so friendly.. .and they are giving everyone a 20% discount.
Monica Rod Izaguirre
I really do like to go there to do my medicare and pedicure I will not recommend to go to do there waxing because there are too rough and they do not do it gentle that's my experience
by going there b...y doing my waxing
Lauren Barron Singleton
I will never return! I wanted a base manicure, with regular nail polish. I told that multiple times to the owner and to the guy when I sat down. The man insisted that was NOT what I wanted and star...ted pushing the powder nails on me, and threw in very quickly that they were 3x what I was wanting to pay. I kept saying it wasn't what I wanted, and thought he understood
. Well next thing I knew he was dipping my nail in the powder. I honestly should have gotten up right then and left, but he convinced me it was "better for my nails" and would "last longer"... less then a week later two of my nails have chipped, and the top coat had started to peel off of 4 others. I thought I was going to have the same experience as the one in Tyler, but I was so wrong! If you want to be pushed into doing something you will not be happy with, go to them.. but if you want to enjoy your experience and leave smiling I recommend anywhere else!!! I think my 4 year old could've done a better job on my nails!!!
All of u people complainin
g should get a life! Shake it off VIP Nail...the y r just haters! I love ur place and will always come back! Most of the complaint were around tax time so u have a whole drama... free yr before they come back lol!