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Reviews
4.8
103 Reviews
Tell people what you think
Mim McGrane
· February 11, 2018
There are not enough words to suitably describe how awful this place is run or the horrid overall customer service this place gave me on Saturday. Assistants that clearly were inconvienced by our appo...intment and would rather go back to slouching with their backs to us and the door and looking like they would rather be anywhere but there. No intrest. No enthusiasim. Told us off for touching and picking up a dress due to health and safety reasons. Well put up a sign or get assistants in who will help bridal parties instead of scolding them and treating people like rubbish from afar
We are brides not telepathic. The way we were treated was disgraceful and cant understand how people think its ok to talk to others that way. Never even tried on a dress and couldnt get out of that place fast enough. Wouldnt shop here if it were the last bridal shop on the planet..
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Kitty Eyre
· 20 hours ago
Bought my perfect wedding dress from here after shopping around. Not only was my dress perfect but the ladies there are so helpful and professional. They made me feel very comfortable as i was nervous.... I could try on as many dresses i wanted also. They have so many beautiful dresses and i am so happy with my dress and service. Would highly recommend. X See More
Martina Brookman
· February 13, 2018
I would highly reccommend wedding vows all the girls are very friendly and helpful Paula and especially Mandy made my journey from choosing my dress ,fitting and picking up my dress a pleasure they ma...de me feel very comfortable and nothing was never to much they even steamed my bridesmaid dresses which I purchased elsewhere which was very good of them not many place would do that .My dress was so beautiful � Thank you very much xxx See More
Vanessa Louise Denton
· September 25, 2017
In order to leave my review I had to give wedding vows 1 star. I wish to state that I would rather give them none!

I wouldn't touch this place with a barge pole in future and I urge everyone else to ...stay clear if you'd like to have a stress free beautiful wedding.

How they are let loose on wedding dresses is beyond me, they couldn't even manage altering a couple of bridesmaids dresses well!

Everything was someone else's fault, I've never heard so many excuses in my life! Anyone in the wedding business knows how to do whatever they can to make the lead up go as smooth as possible but not these guys apparently. Their only saving grace is Ellie. She's wonderful. Get out while you can Ellie and work for someone who genuinely appreciates you!

It was our fault that trousers didn't fit when they came but what Paula failed to disclose was that she doesn't stock the trouser in the correct fit because to do so it would cost her £280 to get them in every size so she'd rather guess! Claiming originally 'I wish they would have come in for a fitting'. They did. She even slagged them off to another member of the wedding party despite knowing it was really her fault!

I cannot put down in words just how much Paula ruined the lead up to my wedding with mistake after mistake, claiming I was upset because it was wedding week. How disgusting to speak to someone in that way!

Stay clear! You can get their gowns anywhere else so please do so!
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Nicola Varney
· September 29, 2017
Wedding Vows are the place I'd recommend to anyone! My cousin recommended them and she wasn't wrong. ..we both got our dresses from Paula...and although I haven't yet worn mine I cannot wait! Paula an...d her ace helpers all went out of their way from start to finish...even packing my beautiful gown into out luggage for us! Fantastic job...highly recommended. ..roll on the wedding!! Xx See More
Laura Gilbank
· November 4, 2017
Thank you so much to Paula an the rest of the team at Wedding Vows. My dress was absolutely beautiful an on the day I felt like a princess just how I always wanted to feel. We also purchased our bride...smaid dresses and the men's suits from wedding vows and everyone looked amazing. I could not have been happier with the fitting. Paula was fantastic and in times of stress she would calmed me down and reassured me everything would be ok. Originally we ordered our suits from another company but they went into administration just a few weeks before the wedding. I was panicking and went straight to Paula she said don't panic I will get you the suits. The next day all the groomsmen went in for a fitting and we were sorted within the hour. I am sooooo please the other suit company didn't not work out as the suits provided by wedding vows were so much better quality and looked absolutely gorgeous on all of the groomsmen. The suits were tweed and so good quality that we bought my husbands suit rather than just hiring. I would recommend wedding vows to any bride and I can not thank Paula enough. She is passionate, honest and stocks only the best.
Thank you love
Laura xx
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CorrinaDanny Ryan
· August 22, 2017
The service I received from the staff at Wedding Vows was brilliant throughout the whole process. Every staff member was amazing from the second we walked in, they couldn't have been more helpful, the...y picked out dresses to my exact specifications, and we found my perfect dress! I can't stop thinking about how beautiful it is still and I would 100% recommend Wedding Vows to anyone looking to find theirs! See More
Sarah Walsh
· July 17, 2017
Lovely dresses let down by customer service. I bought two bridesmaids dresses one arrived with marks on which the lady tried to blame on us saying we had dirty fingers after we said it wasn't, she con...tinued check under your nails. A simple sorry we will get this sorted would have been fine rather than looking for someone to blame. The dress had to be dry cleaned by the shop and they had to take the beading off and restitch. Visited again for alterations and one of the bridesmaids walked out after being told to tone up a bit and dreaded coming back for her final fitting. I didn't feel they were flexible enough when making appointments and should book all appointments in when you first buy the dresses as they are always busy. I didnt get a dress bag for my dresses and used my own from coast. I was disappointed on my wedding day as the bridesmaids dress that had the beading took off fell apart when my bridesmaid was putting the dress on. Beads came off, the hook at the back of the dress was missing and we had to re-stitch the beading detail at the back of the dress, as the hook came off as it was held together by one thread. I wouldn't and haven't recommended. See More
Georgie Doggett
· July 12, 2017
I bought my wedding dress and 6 bridesmaid dresses from Wedding Vows (nearly a year ago now!) and I could not have been happier with them! All the dresses were beautiful and me and the girls felt amaz...ing all day in them....the shop were also very kind to accommodate a "first look" for me and my dad just a few days before the wedding by fully dressing me in it and giving us all the time we needed in their conservatory. See More
Charlotte Jenkinson
· November 3, 2017
Best wedding shop ever!!! Paula has helped me so much with my wedding dress, I’m so greatful for everything she has done for me. Highly recommend. Thank you wedding vows best team ever!!! Very friendly xx
Sammy Swift-Green
· September 1, 2017
I would highly recommend Wedding Vows! ��
Nothing was too much trouble for these ladies, I never felt pressured and genuinely felt like they cared! They made sure it was perfect for ME! I felt and l...ooked amazing in my dress, thanks again xx �� See More
Samantha Jeffs
· June 11, 2017
I got married last Saturday and First visited Wedding Vows last September when I was around 14 weeks pregnant. I arrived at the shop with the perfect dress in my head, but when I tried it on, it didn'...t feel right and it completely threw me. I think it was Paula who showed me loads of other dresses and suggested some that I would never have chosen myself, yet these were the ones I ended up liking the most! I finally found "The One" after trying on 13 dresses! Nothing was too much trouble. I was given loads of advice but never felt pressured and on the big day, I felt amazing in my dress! All the ladies in the shop were great, as was the lady who did my my alterations! Can't thank them enough! See More
Kim Bee
· July 15, 2017
Only called in here on the off chance I would be seen due to having a failed appointment in Sheffield. Ladies only had 20 mins spare for me but in that 20 mins I tried around 5 dresses on and found th...e one. They can't do enough to help you x See More
Kirsty Winterman
· 23 hours ago
First dress shop I went to searching for my dream dress and I found it!! The staff were fantastic and so helpful!
Paul Oxspring
· June 21, 2017
Saved the day, my daughters zip broke on her prom dress 2 days before prom, I called Paula and she said we could bring the dress, she managed to fix the zip and added extra fastenings to secure it, we... were so relieved, a lovely shop with outstanding service Thank you See More
Danielle Shaughnessy
· July 2, 2017
I was so in love with my dress I didn't want to take it off at the end of the night. You were fantastic every step of the way and I will definitely be recommending you to anyone I know who is getting ...married. You made my day so special and I just want to thank you all. Will pop in one of the days with photos xxx See More
Kerry Lemons
· June 7, 2017
Called in this evening (7/6/17) just to look in the window. Popped in as we saw the lights were on, as an appointment had finished early Paula said I could have a look at some dresses. I did and I tri...ed one on, just one.........I found THE dress. Brilliant service given by Paula. Would recommend to anyone. Thank you so much. See More
Terri Griffiths
· July 12, 2017
The staff at wedding vows are amazing. We got my wedding dress and hired the men's suits from there. I would highly recommend them to anyone. Thank you again ladies for everything xx
Rachel Foster
· May 8, 2017
Lovely dress but I wanted it customising which they sed they could do, they changed sleeves on my dress, I should have tried it on when I picked it up, owner and lady who customises dress not availabl...e when I picked it up, on day of wedding I put dress on and realised sleeves were different heights on my shoulder, still get upset thinking about it and have no photos on show from my wedding � See More
Emma Sheedy
· April 4, 2017
I work within the Wedding Industry, so many brides recommended Wedding Vows to me. After visiting another shop, which didn't go too well I was starting to feel extremely deflated.....a quick phone cal...l and I was welcomed to visit with the promise they would give me as much time as they could but were very busy with appointments. I was greeted by very helpful staff, followed by Paula the Owner who I have to say went above and beyond for me. I walked away very very happy and managed to shortlist a few dresses for my big day. Thankyou so much for making me feel at ease and comfortable! See More
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One of our Loyal Customers? Already bought your gown from us? Or have previously been into our shop and loved the service you received?

Leave us a Review on Facebook or Google and comment below once done and we will draw a winner at the end of March to receive £100 worth of Accessories.

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This stunning Gown is "Harper" by Maggie Sottero

This off-the-shoulder wedding dress exudes femininity with a romantic portrait neckline and layers of Atlie organza. Added elegance is found in the asymmetrical pleated bodice, accented by sparkling Swarovski crystal embellishment at the hip. Finished with corset closure. Available in Diamond White.

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