23 Reviews
Tell people what you think
Erik Vainu
· February 8, 2018
We just had 2 replacement windows installed today, to replace damaged windows from the July 2016 hail storm in Colorado Springs, CO. Wow, what a difference they make in the amount of heat entering the... room from the sun! Great product, and the installer did an OUTSTANDING job! The sales person stopped by during the install to see if we were satisfied, and due to our experience with the installer, and the product itself, we placed another order to replace our other 5 windows in the house before the installation of the 2nd window was done. Great experience, and would recommend them in a heart beat! Thanks for great product and service! See More
Brittney Sievers Randle
· September 12, 2017
I ordered windows on 7/24. On 8/11, my sales rep called and left me a VM. On 8/17, I called the office and asked about the status of my order. I was told they were waiting on the windows to come in an...d all was well from my end. I was worried because I hasn't heard from them in 3 weeks. Yesterday, I checked my VM and found that my sales rep had the wrong account number for my payment. I corrected that today and now you are saying it will be another 6-8 weeks and you will order the windows today. There is nothing you can do to get them in sooner or compensate me for the drastic delay. This puts install in November in Colorado. Definitely frustrated with this experience for several reasons: 1.) To begin with, its apparent that an attempt to order windows was not made until nearly 3 weeks after I ordered. 2.) I was misinformed about the status of my order 4 weeks after I ordered 3.) I'm being told there is nothing you can do to accommodate these mistakes and that its my fault since I didn't call my sales rep back immediately - apparently calling the office isn't sufficient. 4.) There was one single attempt made to contact me about the issue. I was only called once, and never sent an email. 5.) Not ivory can nothing be done to improve either the price or the new delayed schedule for install, I haven't even gotten an apology :( :( :( I'm bummed because we have used you in the past and never had an experience like this, but this makes me want to use someone else for this project and future projects :( I'm hoping you reconsider what efforts can be made on your part with regards to my situation. UPDATE: I'm lying about the status of the order that I got on August 17th!!! I'm shaking I'm so livid with this treatment!!!!!!! See More
Timothy Marshall
· August 17, 2017
Avoid this company at all cost. They came and did the job...I've had them out for repairs which is a waste is time. I financed the windows and now am behind 2 months because they told the bank I got t...he windows done prior to actually having them installed. Unacceptable. See More
Grete Mortley
· January 31, 2018
Install went well and the windows look great. Justin did a great job.
Jay Fahey
· May 11, 2017
Did not even get to the point of installation ask for an explanantion on something salesman gets rude talk to general managers assistant and then recieve an email from the general manager stating they... no longer want my business, and they still have all my financial info See More
Janette Alejandra Balderrama
· April 3, 2017
Just got our new windows and we love them! Daniel did an amazing job with the installation!
Melanie Crandall
· March 4, 2015
Got windows installed still not happy as the caulking is all over the windows and I can not get off
Brian Micheal O'Mahony
· April 11, 2015
Terrible work. After you post a bad rating, the owner of window world comes out and takes pictures of your vehicles. I wonder why. Probably planning on tampering with them. Don't use these guys ! I I should contact the media about this. See More
Kathy Brown Kilbourn
December 21, 2013
Extreme winds where I live. Could use help with better window protection.
Jim Peterson
November 3, 2011
Need windows, will shovel snow to get to house..
Daniel Luscomb
November 9, 2011
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