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Mark Zuckerberg's Post


Mark Zuckerberg Verified account

May 3, 2017  · Shared with Public
Over the last few weeks, we've seen people hurting themselves and others on Facebook -- either live or in video posted later. It's heartbreaking, and I've been reflecting on how we can do better for our community.
If we're going to build a safe community, we need to respond quickly. We're working to make these videos easier to report so we can take the right action sooner -- whether that's responding quickly when someone needs help or taking a post down.
Over the next year, we'll be adding 3,000 people to our community operations team around the world -- on top of the 4,500 we have today -- to review the millions of reports we get every week, and improve the process for doing it quickly.
These reviewers will also help us get better at removing things we don't allow on Facebook like hate speech and child exploitation. And we'll keep working with local community groups and law enforcement who are in the best position to help someone if they need it -- either because they're about to harm themselves, or because they're in danger from someone else.
In addition to investing in more people, we're also building better tools to keep our community safe. We’re going to make it simpler to report problems to us, faster for our reviewers to determine which posts violate our standards and easier for them to contact law enforcement if someone needs help. As these become available they should help make our community safer.
This is important. Just last week, we got a report that someone on Live was considering suicide. We immediately reached out to law enforcement, and they were able to prevent him from hurting himself. In other cases, we weren't so fortunate.
No one should be in this situation in the first place, but if they are, then we should build a safe community that gets them the help they need.
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Sheryl Sandberg
Keeping people safe is our top priority. We won’t stop until we get it right.
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John Cordray
I'm a licensed mental health therapist and I think it would be great if Facebook had a crisis response center to help teens and adults who are hurting. If they're already on Facebook it makes sense to have a safe place for them to get help and resourc…
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Shahriar Islam Shuvo
sir can you plz stop live video in Bangladesh. you can't imagine what's going on here..you can continue it for the people who have more than 10000 follower...it's a great regret for me to say thousand of people of our country are still illiterate they …
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Deborah Yee
With close to 2 billion facebookers, it's inconceivable how you can police all that is posted. You can only do your best at monitoring all of these insane posters. Thanks for all that you do for our crazy world.
  • 7y
Vicki Osburn
Thank you for looking at this reasonably. I'm old but have been around Facebook for many years. I have seen it grow and with that growth in both technology and people there are going to be problems. Facebook live is new and cool and unfortunately being…
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Goldie Gold
I would like to be employed by your company for the newly hired staff for FB monitering violent content Mr.Zuckerberg. I would be an excellent fit for your Menlo sight, I reside in Oakland, Ca
  • 7y
Fatmir Sadiku
Great, this I did suggest years ago when I reported hate texts, or threats and many times I got respond from Facebook staff that my "reports were not violating the community standards"!I believe this was because of not understanding other languages! I …
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Min Dy
I hope there's a change in policy in addition to adding people in operations because I've reported bullying in the form of threatening others... and actually carrying it out... who have a different opinion from theirs but its allowed by Facebook standards.
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Alexia Carter Worsham
I hope you will include sexual harassment and revenge porn among the issues you address, because I think it's experienced in various forms by many women on Facebook. Reporting features are inadequate and users are forced to choose from limited options.…
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Stephen Ford
· Thank you Mark, and the Facebook staff, for 'taking a BIG step in the direction of love' concerning this issue!
People Who Manifest Love*…
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